HP RP7 7100 Base Model manual Table A-1Diagnostic Front Panel LEDs and Audible Codes

Page 69

Table A-1Diagnostic Front Panel LEDs and Audible Codes (continued)

Activity

Beeps

Possible Cause

Recommended Action

 

 

 

 

 

Red Power LED flashes four

4

Power failure (power

1.

Ensure the DC power cable is plugged into

times, once every second,

 

supply is overloaded).

 

the I/O panel.

followed by a two second

 

 

2.

Check if a device is causing the problem by

pause. Beeps stop after fifth

 

 

iteration but LEDs continue

 

 

 

removing ALL attached devices (such as a

 

 

 

hard drive). Power on the system. If the

until problem is solved.

 

 

 

 

 

 

system enters the POST, then power off

 

 

 

 

 

 

 

 

and replace the device to see if the problem

 

 

 

 

is resolved.

 

 

 

3.

Replace the power supply.

 

 

 

4.

Replace the system board.

 

 

 

 

Red Power LED flashes five

5

Pre-video memory error.

CAUTION: To avoid damage to the SODIMMs

times, once every second,

 

 

or the system board, you must unplug the

followed by a two second

 

 

computer power cord before attempting to

pause. Beeps stop after fifth

 

 

reseat, install, or remove a SODIMM module.

iteration but LEDs continue

 

 

1.

Reseat SODIMMs.

until problem is solved.

 

 

 

 

 

 

 

 

 

2.

Replace SODIMMs one at a time to isolate

 

 

 

 

the faulty module.

 

 

 

3.

Replace third-party memory with HP

 

 

 

 

memory.

 

 

 

4.

Replace the system board.

 

 

 

 

 

Red Power LED flashes six

6

Pre-video graphics error.

1.

Unplug the power cord. Press the CMOS

times, once every second,

 

 

 

reset button. Install the FDO jumper to

followed by a two second

 

 

 

disable ME (or remove the FDO jumper to

pause. Beeps stop after fifth

 

 

 

disable ME if it was installed).

iteration but LEDs continue

 

 

2.

Replace the system board.

until problem is solved.

 

 

 

 

 

 

Red Power LED flashes

7

System board failure

Replace the system board.

seven times, once every

 

(ROM detected failure

 

 

second, followed by a two

 

prior to video).

 

 

second pause. Beeps stop

 

 

 

 

after fifth iteration but LEDs

 

 

 

 

continue until problem is

 

 

 

 

solved.

 

 

 

 

 

 

 

 

 

Red Power LED flashes eight

8

Invalid ROM based on

1.

Reflash the system ROM with the latest

times, once every second,

 

bad checksum.

 

BIOS image.

followed by a two second

 

 

2.

Replace the system board.

pause. Beeps stop after fifth

 

 

iteration but LEDs continue

 

 

 

 

until problem is solved.

 

 

 

 

 

 

 

 

 

Red Power LED flashes nine

9

System powers on but is

1.

Replace the processor.

times, once every second,

 

unable to boot.

2.

Replace the system board.

followed by a two second

 

 

pause. Beeps stop after fifth iteration but LEDs continue until problem is solved.

Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 63

Page 68 Page 70
Image 69
Page 68 Page 70
Contents Hardware Reference Guide Hardware Reference Guide About This Book Iv About This Book Table of contents Preventing Electrostatic Damage Grounding Methods Standard Features Product FeaturesOptional HP RP7 Accessories Control Function Front Panel Controls1OSD Main Menu Using the On-Screen Display MenuRear I/O Panel Components Mounting the RP7 to a Wall or Swing Arm Tools NeededInstalling the RP7 Adjustable Stand Page Page Page Page Page Routing Cables to External Devices Page Page Page Installing Optional Integrated USB Modules Page Page Page Page Page Page Page Installing an Optional HP Retail RP7 10.4 Customer Display Page Page Page Page Page Installing an Optional HP Retail RP7 VFD Customer Display Page Page Page Page Page Page DDR3-SDRAM Sodimm Installing MemoryInstalling a Sodimm Page Page Removing and Installing a Hard Drive Page Page Page Page Page Page Page Replacing the Battery Page Page Using the USB Security Cover Page Page Page Securing the RP7 to a Counter Top Padlock Installing an External Security LockInstalling an External Security Lock Touch Screen Calibration Configuring the MSR and VFD Customer DisplayConfiguring Powered Serial Ports Troubleshooting Table A-1Diagnostic Front Panel LEDs and Audible Codes Appendix a Troubleshooting Grounding Methods Preventing Electrostatic DamageComputer Operating Guidelines and Routine Care Touch Screen MaintenanceShipping Preparation Index

RP7 7100, RP7 7100 Base Model specifications

The HP RP7 7100 Base Model is a robust and versatile point-of-sale (POS) system designed to meet the demanding needs of retail environments. Combining advanced technology with a user-friendly design, the RP7 7100 series provides an efficient solution for businesses looking to enhance their customer service and streamline operations.

One of the standout features of the HP RP7 7100 is its powerful processing capabilities. Equipped with an Intel® processor, this POS system delivers fast and reliable performance, allowing for quick transaction processing and improved multitasking. This is particularly important in high-traffic environments where speed and efficiency are paramount.

The RP7 7100’s display is another crucial component, featuring a 15-inch diagonal touchscreen. This high-resolution display is designed for ease of use, allowing staff to navigate the POS software with speed and accuracy. The touchscreen interface reduces the need for additional input devices, thereby optimizing workspace and minimizing clutter at the counter.

In terms of connectivity, the RP7 7100 Base Model offers a wide range of options. It includes multiple USB ports, an Ethernet port, and support for various peripherals such as barcode scanners, receipt printers, and cash drawers. This flexibility ensures that businesses can customize their POS setup to suit their specific needs and integrate with existing systems.

Durability is a significant characteristic of the HP RP7 7100. Built to withstand the rigors of retail environments, this POS system features a rugged design that can handle spills and drops. Its fanless design also ensures that it operates quietly, making it suitable for noise-sensitive areas.

Additionally, security is a key focus for the HP RP7 7100. It comes equipped with advanced security features to safeguard sensitive customer and business data. Compliance with industry standards ensures that businesses can operate with confidence, knowing that their systems are protected against unauthorized access.

The HP RP7 7100 Base Model is not just about performance; it also offers flexibility in terms of software compatibility. It supports various operating systems and can run popular POS software solutions, allowing businesses to choose the system that best fits their operational needs.

Overall, the HP RP7 7100 Base Model combines cutting-edge technology with practicality and reliability. Its blend of performance, durability, and flexibility makes it an excellent choice for retailers aiming to enhance their point-of-sale operations while delivering exceptional customer experiences.
Top Page Image Contents