HP B6191-90015a manual Which online tools should be used?

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Hardware Support Tools Overview

Hardware Support Tools Usage

influenced by the type of machine that is having the problem and the error symptoms. If the user is troubleshooting a high-end server with many Field Replaceable Units (FRUs), it is usually beneficial to use the Diagnostic/IPR Media approach to try and isolate the most likely failing FRU. If, on the other hand, the machine is a workstation with CPU, memory, and I/O all in one FRU, it may be desirable at this point to just replace the board and see if that takes care of the problem.

If the user elects to boot from the Diagnostic/IPR Media, and does so successfully, the problem is likely to be with the main disk or the I/O path to it, although it could still be a memory or SPU problem that is not manifested in the Diagnostic/IPR Media environment. In this case, the tools on the Diagnostic/IPR Media should be used to test the SPU, boot path components, the main disk and, if necessary, perform data recovery operations on the main disk.

If the machine will not even boot to ISL from the Diagnostic/IPR Media, the front panel LEDs and console error messages should contain error information that may help to isolate the most probable cause. The typical approach at this point is to go to a minimum configuration (e.g., just the boot device and the console) and start swapping hardware to try to get to the point where the system can at least boot ISL.

Which online tools should be used?

If the system can be booted to the OS, the user has several online tools available to troubleshoot problems. The following are the strategic uses for each set of tools:

1.STM verifiers are useful primarily for finding reproducible problems that are causing a particular device to fail. They will run a quick verification on selected devices and indicate whether they are basically functioning properly or not. This type of testing is probably most useful when new hardware is added or configuration changes have been made and need to be verified.

2.STM exercisers are designed to help the user reproduce intermittent problems by stressing various system components and devices. In general, if the user has no good evidence that seems to indicate where the problem is, the exercisers should be used to try and isolate the problem to a specific device or area of the system.

3.STM diagnostics provide fault isolation capabilities for some devices. Typically, diagnostics are only available for hardware which comprises numerous FRUs.

4.STM information tools provide comprehensive information about specific devices. They typically also provide basic verification that the device is responding.

5.STM expert tools are used for interactive testing of a particular device, in order to isolate a particular problem.

NOTE

Included on the Diagnostic/IPR Media are the EMS Hardware Monitors -- an

 

important new tool for maintaining system availability. The EMS hardware

 

monitors allow you to monitor the operation of a wide variety of hardware

 

products and be alerted immediately if any failure or other unusual event

 

occurs.

 

 

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Contents PA-RISC Computer Systems Copyright 1999 Hewlett-Packard CompanyLegal Notices Page Page Contents EMS Hardware Monitors Printing History Page About This Manual Page Diagnostic/IPR Media Product Overview Design of the Diagnostic/IPR Media Media LayoutHardware Support Tools Overview Support Tools Manager STM System Initial System Loader ISL Standalone Environment Will the OS boot? Will ISL boot from the main disk?Hardware Support Tools Usage Will the Diagnostic/IPR Media boot? Hardware Support Tools Usage Flow DiagramWhich online tools should be used? Using the Diagnostic/IPR Media to Run Offline Diagnostics Backward compatible with existing computer systems Changes to Offline Diagnostics as of June 1999 IPRODE module Tmmgr TM Manager will only be updated to support N-ClassFollowing prompt will then be displayed How to Run ODEs Command Line InterfaceAt the ISL prompt, type the following Following information will be displayedModulename Test Module Manager Tmmgr Running TmmgrTo launch TMMGR, enter the following All tests run on this module passed Below is an example of the system screenReady for execution One or more tests run on this module failedTest Screen Below is an example test screenEnvironment Variables Integer must be 12 or greaterCommands LoopNext To select all modules or tests except 3 and 4, enterLOG Num is a valid module or test selection numberComputer systems Updating Processor Firmware Using Diagnostic/IPR MediaYour PDC are running compatible versions You should see the following three files listedUpdating Processor Firmware Using the Diagnostic/IPR Media Updating Processor Firmware Using the Diagnostic/IPR Media Support Tools Manager STM Running STM To start STM and run support toolsNon-graphics terminals Three InterfacesWindow graphics terminals or workstations For running scriptsSystem Map and Device Icons System Map in xstmSystem Map in mstm Following figure shows a system map in mstmSystem Map in cstm Device ErrorsKinds of Support Tools A devices conditionMenus and Commands Xstm Menus and CommandsXstm, commands are accessed by means of pull-down menus Mstm Menus and Commands Mstm Menu Bar and SoftkeysUse the Tab key or the Menu Bar on/off Command or sub-men uFollowing table summarizes the use of the menu bar Function keyMstm Menus and Commands Mstm Shortcut Keys Cstm Menus and Commands Getting Result Information Logs Sample Failure Log in xstmRemote Execution Possible UI and UUT ConnectionsDistributed Structure Improving PerformanceGetting Help Kinds of Help11 Sample Online Help in xstm for FW Update Tool Common Problems Exercisers sometimes enter a Hung stateUser interface will not connect to a machine Slow response to user commands Device in the STM map is Unknown or its icon is blankDevice Select Class command did not work No tools are available for a particular deviceCommon Problems Chapter Support Tools Manager HP-UX 9000 Series 800/700 Manpages xstm1M,mstm1M, and cstm1MEMS Hardware Monitors HP Predictive Support How the Process WorksWhat HP Predictive Support Covers HP Predictive Support LIF-LOAD HP-UX 9000 Series 800 and 700 Systems Dart32 CD-ROM should now be accessible. You may now execute RebootMove the new kernel, as indicated, and reboot your system Procedure immediately following the next noteClaimed Device Chapter Specify Source Window Software Selection Window Listing Available Online Diagnostic CD-ROM Products Marking Products to Be Installed First Confirmation Window This Completes the Procedure for Installing Support Tools Chapter Appendix a Operating Environment To execute COPYUTIL, boot to ISL, then type Quick Start InstructionsExecuting Copyutil 100% completed Restored Successful Quick Start Instructions EMS Hardware Monitors Enabling Hardware Monitoring Enabling Hardware Monitoring Appendix B Enabling Hardware Monitoring Index Iotest LIF-LOAD,60

B6191-90015a specifications

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In summary, the HP B6191-90015A combines powerful processing, ample memory and storage, multiple connectivity options, a stunning display, enhanced security features, and an impressive battery life. This laptop stands as a reliable choice for users who prioritize performance and versatility in their everyday computing tasks.
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