Mass-Storage
CD or DVD Drive
Symptom | Problem | Solution |
CD/DVD drive | The disc is inserted | Reinsert the CD with the label |
cannot read | improperly. | facing up and verify the disc is |
a disc or |
| securely snapped down on |
takes too long |
| the spindle. |
to start. |
|
|
|
|
|
| The DVD drive takes | Wait at least 30 seconds to |
| longer to start | let the DVD drive determine |
| because it must | the type of media being |
| determine the type of | played. If disc still does not |
| media being played | start, refer to the solution for |
| before it can start. | related problems. |
|
|
|
| The disc is dirty. | Clean the disc with a CD |
|
| cleaning kit available in most |
|
| computer stores. |
|
|
|
DVD Player | DVD playback | To provide maximum |
performance | requires large | performance, close all other |
is poor when | amounts of | programs while playing DVD |
running other | processing power; | media. It may also be |
programs | therefore, the system | necessary to restart Windows |
simultaneously. | cannot process other | to free all resources. |
| tasks simultaneously |
|
| at maximum |
|
| performance. |
|
|
|
|
Cannot eject CD | Power is not on. | Manually eject the disc |
or DVD. |
| (see “Using the CD or DVD |
|
| Drive” in this guide) |
|
| or turn on your Notebook. |
|
|
|
Display is | Copyright material at | Wait a few seconds for video |
corrupted when | beginning of movie | corruption to clear up. If it |
playing some | causes momentary | does not clear up, then stop |
DVD movies. | corruption. | and restart the DVD movie. |
|
|
|
PRESARIO MOBILE INTERNET PC BEYOND SETUP GUIDE | SOLUTIONS |
800 SERIES |
|