HP 17XL274, 17XL266, 17XL265, 17XL264, 17XL261 manual Recovering From a Loss of Electrical Power

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Presario 1700 Series

Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378

Servicing the Notebook – Full Off Mode

The Notebook must be turned off completely when installing or replacing components in the system. Follow the instructions for putting the Notebook into Off mode properly, unplugging it from the outlet, and removing the battery (see Battery Pack Removal Sequence).

Rebooting After a Lockup

To reboot the Notebook (from a cold start) when the keyboard is frozen or the screen is locked, press and hold down the Power button for at least four seconds; this causes a manual shutdown. Then, restart your Notebook with a single press of the Power ª button.

If the Notebook still does not recover, press the Power ª button and hold for four seconds to shut it down, then remove the battery or unplug the AC power for at least 30 seconds. Reinsert the battery or reconnect AC power and press the Power ª button once to reboot.

Recovering From a Loss of Electrical Power

Loss of electrical power causes the Notebook to turn off automatically. This may cause loss of data because the Microsoft Windows operating system is not able to close all files and programs properly.

Loss of power may be caused by one of the following:

Electrical power service is interrupted.

The power cord is accidentally disconnected.

If power surges or sags, the display and status lights may flicker, and the Notebook may automatically restart. If an improper shutdown occurs, the Microsoft Windows utility program ScanDisk, runs automatically once power is restored. ScanDisk determines if the improper shutdown caused any errors on the hard disk. These errors may occur if the Microsoft Windows operating system is not able to close all files properly before the shutdown. If no errors are found, the restart process continues. If ScanDisk does detect errors, follow the instructions on the screen to continue the restart process. Work that was not saved before the loss of power or shutdown may be lost.

If a power failure occurs, or the power cord disconnects while the Notebook is turned on, turn it off until normal service is restored. The next time the Notebook is turned on, ScanDisk may run to check the hard disk for errors caused by improper shutdown.

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Contents Welcome to the Maintenance & Service Guide MSG Using this Guide Before You Begin Preface Locating Additional Information Product Description XL261 XL260XL262 XL264Presario 1700 Series XL362 XL360XL361 XL364 XL363XL365 XL366XL369 XL367XL368 XL372 XL370XL371 DVD XL378 XL376XL377 Description Front of UnitInternet Zone Buttons and Lights Front Bezel Components Right-Side Components with CD, DVD, or CD-RW Installed SuperDisk is available on select models Left-Side Components Underneath the Unit Rear Connectors QuikDock Components Weight Computer SpecificationsStand-Alone Battery Pack Power Requirements AC Power RequirementsAltitude Relative Humidity noncondensingShock VibrationSystem I/O Address Address System Function Shipping ConfigurationMemory Address Devices System Memory CatalogF4FFFFFF Specification AHr Li-ion Specification 12.1-in. TFT 13.3-in. TFT 14.1-in. TFTIn. Drive Diskette Drive SpecificationSpecification 15.0 GB 20.0 GB 32.0 GB Hard Drives Specification 12.0 GB 10.0 GBCD ROM Drive CD or DVD DriveDVD Drive CD-RW DrivePin Assignments Parallel Connector Pin SignalUniversal Serial Bus Connector ConnectorPin Signal Svga Connector ConnectorPin SignalModem Connector ConnectorPin Signal External VGA Monitor Connector ConnectorPin SignalLAN Connector Pin Signal Port Replicator Connector PinSignalBattery and Power Management Indicators Standby Mode Hibernation Mode Off Mode AutomaticActivation ManualPortable Home Laptop Office Desk Power Scheme Always On AC PowerBattery Power Setting Low Battery Critical Battery Default Alarm SettingsRecovering From a Loss of Electrical Power Increasing Battery Pack Operating Time Maximizing the Energy Stored Battery Charge Time Li-ION Battery PackDisposing of a Used Battery Pack Preliminary Steps TroubleshootingClearing the Power-On Password Presario 1700 Series Probable Cause Recommended Action Power-On Self-Test PostSystem Options Not Set Keyboard Error Probable Cause XX000YZZ 201-Memory Error Probable CauseKeyboard or System Unit Error Probable Cause Diskette Controller Error Probable CauseHard Drive Controller Probable Cause Compaq DiagnosticsPrimary Hard Drive 0 Failure Probable Cause Presario 1700 Series Computer Checkup Test Select the item you want to view from the following list View System Information InspectDiagnostic Error Codes Error Code Description Recommended Action Processor Test Error CodesKeyboard Test Error Codes Serial Test Error Codes Hard Drive Test Error Codes Description Recommended Action Video Test Error Codes Video Test Error Codes Description Recommended Action Presario 1700 Series Audio Test Error Codes Before Replacing Parts Troubleshooting without DiagnosticsSolving Audio Problems Probable Cause Solution Solving Minor ProblemsReplace the RTC battery Solving Battery Pack/Gauge Problems Probable Cause SolutionPresario 1700 Series Solving CD or DVD Drive Problems Probable Cause Solutions Solving CD and DVD Drive ProblemsSolving Diskette Drive Problems Probable Cause Solutions Solving Diskette Drive ProblemsFn+F8 Solving Display Problems Probable Cause SolutionsSolving Display Problems Probable Cause Solution Presario 1700 Series Solving Hard Drive Problems Probable Cause Solutions Solving Hard Drive ProblemsSolving Hardware Installation Problems Solving Memory Problems Probable Cause Solutions Solving Keyboard/Numeric Keypad ProblemsSolving Memory Problems Solving PC Card Problems Probable Cause Solutions Solving PC Card ProblemsSee Specifications to verify address Solving Power Problems Probable Cause Solutions Solving Power ProblemsSolving Printer Problems Probable Cause Solutions Solving Printer ProblemsSolving TouchPad/Pointing Device Problems Shipping Preparation Contacting Compaq SupportRemoval Sequence Generating Static Electrostatic DischargeScrews Tool and Software RequirementsCables Connectors and Plastic PartsZIF Connectors Speaker Assembly Cable Preparing the Notebook for Disassembly QuikDock Removal ProceduresBattery Hard Drive FutureBay LED Button Bezel System Memory Keyboard Heatspreader Heatsink Assembly Fan Assembly Processor Presario 1700 Series Keyboard Cable Connection Modem/NIC Combo Card Presario 1700 Series Display Panel From Presario 1700 Series Grasp the panel assembly and lift up to remove it CPU Top Cover with TouchPad/Palmrest Removing the CPU Top Cover with TouchPad/Palmrest Presario 1700 Series Sub IO Board Removing the Sub IO Board Presario 1700 Series System Board Bracket Presario 1700 Series Press the button on the side of the card-bus bezel Left and Right Speaker Assembly Spare Part Items Parts CatalogBoards Spare Part Item Display Panel AssemblyMass Storage Devices Miscellaneous Hardware Miscellaneous Hardware/Plastics Kit XL260 Model XL261 Models Build-to-Order Items Part Numbers & AvailabilityXL265 Model XL266 Models Build-to-Order Items XL262 Model XL264 Models Build-to-Order ItemsXL360 Model XL361 Models Build-to-Order Items XL274 Model XL275 Models Build-to-Order ItemsXL364 Models XL365 Model Build-to-Order Items XL362 Model XL363 Build-to-Order ItemsXL368 Models XL369 Model Build-to-Order Items XL366 Models XL367 Model Build-to-Order ItemsXL372 Models XL373 Model Build-to-Order Items XL370 Models XL371 Model Build-to-Order ItemsXL376 Model XL377 Models Build-to-Order Items XL374 Model XL375 Models Build-to-Order ItemsXL378 Model Xltbd Model Build-to-Order Items Documentation and SoftwareAlphabetical Spares Listing Compaq WinME Operating System Guide US/PR Microsoft Millennium Guide After 9/24/00 Speakers Sub Board
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