HP 17XL264 Power-On Self-Test Post, System Options Not Set, Probable Cause Recommended Action

Presario 1700 Series

Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378

Power-On Self–Test (POST)

To run POST, complete these steps:

Turn off the Notebook, then turn it on again. As soon as the Compaq logo appears press the ESC key to clear the logo and display the POST messages as they occur.

If the Notebook does not beep, POST has successfully completed its test and detected no errors. POST then re-boots from the hard drive, or from a bootable diskette if one is installed in the diskette drive.

However, if POST detects errors, they are indicated by displayed messages and/or audible messages. A list of the POST error codes and what they mean is shown in the table below.

Note: If the system is not functioning well enough to run POST, or if the display is not functioning well enough to show POST error messages, refer to the Troubleshooting tables.

Power-On Self-Test Messages

102-System Board Failure

Probable Cause		Recommended Action
DMA, timers, etc.		Replace the system board.
162-System Options Not Set
Probable Cause		Recommended Action
Incorrect configuration		Run Computer Setup.
CMOS reflects an invalid		Run Computer Setup.
configuration setting.
RAM failure	1.	Replace the memory
			modules.
		2.	Replace the system board.
Memory test data error	1.	Replace the memory
			modules.
	2.		Replace the system board.
XX000YZZ RAM failure		Replace the system board.