HP 17XL264, 17XL266, 17XL274, 17XL265, 17XL261 manual Solving Diskette Drive Problems

Presario 1700 Series

Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378

Solving Diskette Drive Problems

Some common causes and solutions for diskette drive problems are listed in the following table.

Solving Diskette Drive Problems

Problem Probable Cause Solution(s)

Diskette drive cannot	Diskette is write-protected.
write to a diskette.
	Computer is writing to the
	wrong drive.
	Not enough space is left on
	the diskette.
	Drive error has occured.
	Diskette is not formatted.
Diskette drive cannot	Diskette drive cannot read a
read a diskette.	diskette.
	Diskette has a bad sector.
	Drive error has occurred.
(Continued)	Diskette is not formatted.
Diskette drive cannot
read a diskette.
Cannot boot from	Bootable diskette is not in
diskette.	drive A.
	Diskette Boot has incorrect
	setting in Computer Setup.

Disable the diskette’s write-protect feature or use a diskette that is not write-protected.

Check the drive letter in the path statement.

Use another diskette.

Run Computer Checkup from the Compaq Diagnostics diskette.

Format the diskette. At the system prompt, enter: FORMAT A:

Use the type of diskette required by the drive.

Copy files to hard drive or another diskette. Reformat bad floppy.

Run Computer Checkup from the Compaq Diagnostics diskette.

Format the diskette. At the system prompt, enter FORMAT A:

Put the bootable diskette in drive A.

Run Computer Setup and set diskette as first to boot.