HP 400 manual Solve wired network problems, Poor physical connection

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Solve wired network problems

Check the following items to verify that the product is communicating with the network. Before beginning, print a configuration page from the product control panel and locate the product IP address that is listed on this page.

●Poor physical connection

●The computer is using the incorrect IP address for the product

●The computer is unable to communicate with the product

●The product is using incorrect link and duplex settings for the network

●New software programs might be causing compatibility problems

●The computer or workstation might be set up incorrectly

●The product is disabled, or other network settings are incorrect

NOTE: HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systems and not of the HP print drivers. For more information, go to Microsoft at www.microsoft.com.

Poor physical connection

1.Verify that the product is attached to the correct network port using a cable of the correct length.

2.Verify that cable connections are secure.

3.Look at the network port connection on the back of the product, and verify that the amber activity light and the green link-status light are lit.

4.If the problem continues, try a different cable or port on the hub.

The computer is using the incorrect IP address for the product

1.Open the printer properties and click the Ports tab. Verify that the current IP address for the product is selected. The product IP address is listed on the product configuration page.

2.If you installed the product using the HP standard TCP/IP port, select the box labeled Always print to this printer, even if its IP address changes.

3.If you installed the product using a Microsoft standard TCP/IP port, use the hostname instead of the IP address.

4.If the IP address is correct, delete the product and then add it again.

The computer is unable to communicate with the product

1.Test network communication by pinging the network.

ENWW	Solve wired network problems 99

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Contents Laserjet PRO MFP Page HP LaserJet Pro MFP M435nw Copyright and License Table of contents Open HP Utility HP Utility features Solve problems 105 Product introduction Product features Product views Control panel overviewPaper handling Product featuresProduct front view Product viewsProduct back view Interface ports Control-panel layout Control panel overview3 4 5 Control-panel Home screenProduct introduction Paper trays Supported paper sizes Supported paper sizes and typesSupported paper sizes and types Supported paper types Load Tray 1 multipurpose tray Enww Enww Tray 1 paper orientation Paper type Paper size How to load paperEnvelopes Any compatible envelope size Load Tray Load Tray 2 Paper Setup Tray Tray 2 paper orientation Load Tray 3 accessory Load Tray 3 accessory Paper Setup Tray Tray 3 paper orientation Paper trays Print Print tasks Windows How to print WindowsAutomatically print on both sides Windows Enww Manually print on both sides Windows Enww Print multiple pages per sheet Windows Enww Select the paper type Windows Enww Additional printing information Manually print on both sides Mac OS How to print Mac OSPrint tasks Mac OS Automatically print on both sides Mac OSSelect the paper type Mac OS Print multiple pages per sheet Mac OSHP ePrint software Web-based printingHP ePrint AirPrint Set up HP Wireless Direct Printing Print Documents View and Print Photos Scan to USB Drive Use walk-up USB printingPrint Make a copy Copy on both sides duplex Optimize copy quality CopyMake a copy Copy on both sides duplex Optimize copy quality Scan Scan by using the HP Scan software Windows Scan by using the HP Scan software Mac OS Scan to a USB flash drive Set up scan to network folder and scan to email featuresScan to a destination Scan to a network folder Scan to emailTouch the Scan to Network Folder item Manage the product Change the product connection type Windows Touch the Enable Web Services button Use HP Web Services applicationsTab or section Description Home tab HP Device Toolbox WindowsHP Device Toolbox Windows Open HP Utility HP Utility featuresHP Utility for Mac OS HP Utility for Mac OS X Use HP Web Jetadmin software Set or change the product password Product security featuresPrint with EconoMode Economy settingsSet the Sleep Delay Set the Auto Power Down delaySystem Setup Energy Settings Auto Power Down Wake Events Enable or disable the Very Low settings Replace the toner cartridge Enww Enww Manage the product Solve problems Control panel help system Restore the factory-set defaults Frequent or recurring paper jams Solve paper feed or jam problemsProduct does not pick up paper Product picks up multiple sheets of paperPrevent paper jams Touch the Configuration Report buttonClear jams in Tray Clear jams in Tray 1 Clear jams in Tray Clear jams in Tray 2 Enww Reinsert the toner cartridge Close the front door Clear jams in Tray 3 accessory Clear jams in Tray 3 accessory Enww Reinsert the toner cartridge Close the front door Clear jams in the toner-cartridge area Clear jams in the toner-cartridge area Clear jams in the rear door and fuser area Clear jams in the output bin Enww Clear jams in the optional duplexer Print from a different software program Check the paper-type setting for the print jobImprove print quality Check the toner-cartridge status Check the paper-type setting Mac OSCheck the paper and printing environment Print a cleaningInspect the toner cartridge for damage Try a different print driver Check the EconoMode settingsHP UPD PCL Optimize for text or pictures Check the paper settingsImprove copy and scan quality Check the scanner glass for dirt and smudgesEdge-to-edge copying Computer is unable to communicate with the product Solve wired network problemsComputer is using the incorrect IP address for the product Poor physical connectionProduct is disabled, or other network settings are incorrect Computer or workstation might be set up incorrectlyWireless connectivity checklist Solve wireless network problemsNetwork does not appear in the wireless networks list Cannot connect more computers to the wireless productReduce interference on a wireless network Wireless network is not functioningPerform a wireless network diagnostic test Solve problems Parts, supplies, and accessories Accessories Order parts, accessories, and suppliesCustomer self-repair parts Index Mac Manually, Windows Print quality Improving Printing Page Page Page A3E42-90945* *A3E42-90945

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