HP 400 manual Cannot connect more computers to the wireless product

Page 110

The product does not print after the wireless configuration completes

1.Make sure that the product is turned on and in the ready state.

2.Turn off any third-party firewalls on your computer.

3.Make sure that the wireless network is working correctly.

4.Make sure that your computer is working correctly. If necessary, restart the computer.

5.Verify that you can open the product HP Embedded Web Server from a computer on the network.

The product does not print, and the computer has a third-party firewall installed

1.Update the firewall with the most recent update available from the manufacturer.

2.If programs request firewall access when you install the product or try to print, make sure you allow the programs to run.

3.Temporarily turn off the firewall, and then install the wireless product on the computer. Enable the firewall when you have completed the wireless installation.

The wireless connection does not work after moving the wireless router or product

1.Make sure that the router or product connects to the same network that your computer connects to.

2.Print a configuration page.

3.Compare the service set identifier (SSID) on the configuration page to the SSID in the printer configuration for the computer.

4.If the numbers are not the same, the devices are not connecting to the same network. Reconfigure the wireless setup for the product.

Cannot connect more computers to the wireless product

1.Make sure that the other computers are within the wireless range and that no obstacles block the signal. For most networks, the wireless range is within 30 m (100 ft) of the wireless access point.

2.Make sure that the product is turned on and in the ready state.

3.Turn off any third-party firewalls on your computer.

4.Make sure that the wireless network is working correctly.

5.Make sure that your computer is working correctly. If necessary, restart the computer.

The wireless product loses communication when connected to a VPN

●Typically, you cannot connect to a VPN and other networks at the same time.

The network does not appear in the wireless networks list

●Make sure the wireless router is turned on and has power.

●The network might be hidden. However, you can still connect to a hidden network.

102 Chapter 7 Solve problems

ENWW

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Contents Laserjet PRO MFP Page HP LaserJet Pro MFP M435nw Copyright and License Table of contents Open HP Utility HP Utility features Solve problems 105 Product features Product views Control panel overview Product introductionProduct features Paper handlingProduct views Product front viewProduct back view Interface ports Control panel overview Control-panel layoutControl-panel Home screen 3 4 5Product introduction Paper trays Supported paper sizes and types Supported paper sizesSupported paper sizes and types Supported paper types Load Tray 1 multipurpose tray Enww Enww Paper type Paper size How to load paper Tray 1 paper orientationEnvelopes Any compatible envelope size Load Tray Load Tray 2 Paper Setup Tray Tray 2 paper orientation Load Tray 3 accessory Load Tray 3 accessory Paper Setup Tray Tray 3 paper orientation Paper trays Print How to print Windows Print tasks WindowsAutomatically print on both sides Windows Enww Manually print on both sides Windows Enww Print multiple pages per sheet Windows Enww Select the paper type Windows Enww Additional printing information Automatically print on both sides Mac OS How to print Mac OSPrint tasks Mac OS Manually print on both sides Mac OSPrint multiple pages per sheet Mac OS Select the paper type Mac OSHP ePrint software Web-based printingHP ePrint AirPrint Set up HP Wireless Direct Printing Use walk-up USB printing Print Documents View and Print Photos Scan to USB DrivePrint Copy Make a copy Copy on both sides duplex Optimize copy qualityMake a copy Copy on both sides duplex Optimize copy quality Scan Scan by using the HP Scan software Windows Scan by using the HP Scan software Mac OS Scan to a USB flash drive Set up scan to network folder and scan to email featuresScan to a destination Scan to email Scan to a network folderTouch the Scan to Network Folder item Manage the product Change the product connection type Windows Use HP Web Services applications Touch the Enable Web Services buttonHP Device Toolbox Windows Tab or section Description Home tabHP Device Toolbox Windows Open HP Utility HP Utility featuresHP Utility for Mac OS HP Utility for Mac OS X Use HP Web Jetadmin software Product security features Set or change the product passwordSet the Auto Power Down delay Economy settingsSet the Sleep Delay Print with EconoModeSystem Setup Energy Settings Auto Power Down Wake Events Enable or disable the Very Low settings Replace the toner cartridge Enww Enww Manage the product Solve problems Control panel help system Restore the factory-set defaults Product picks up multiple sheets of paper Solve paper feed or jam problemsProduct does not pick up paper Frequent or recurring paper jamsTouch the Configuration Report button Prevent paper jamsClear jams in Tray Clear jams in Tray 1 Clear jams in Tray Clear jams in Tray 2 Enww Reinsert the toner cartridge Close the front door Clear jams in Tray 3 accessory Clear jams in Tray 3 accessory Enww Reinsert the toner cartridge Close the front door Clear jams in the toner-cartridge area Clear jams in the toner-cartridge area Clear jams in the rear door and fuser area Clear jams in the output bin Enww Clear jams in the optional duplexer Print from a different software program Check the paper-type setting for the print jobImprove print quality Check the paper-type setting Mac OS Check the toner-cartridge statusCheck the paper and printing environment Print a cleaningInspect the toner cartridge for damage Check the EconoMode settings Try a different print driverHP UPD PCL Check the scanner glass for dirt and smudges Check the paper settingsImprove copy and scan quality Optimize for text or picturesEdge-to-edge copying Poor physical connection Solve wired network problems Computer is using the incorrect IP address for the product Computer is unable to communicate with the productComputer or workstation might be set up incorrectly Product is disabled, or other network settings are incorrectSolve wireless network problems Wireless connectivity checklistCannot connect more computers to the wireless product Network does not appear in the wireless networks listReduce interference on a wireless network Wireless network is not functioningPerform a wireless network diagnostic test Solve problems Parts, supplies, and accessories Accessories Order parts, accessories, and suppliesCustomer self-repair parts Index Mac Manually, Windows Print quality Improving Printing Page Page Page A3E42-90945* *A3E42-90945
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