HP Book 6000 manual Interpreting the Results, OmniBook Diagnostic Error Codes

Page 69

Interpreting the Results

The following table lists test groups, error codes, and suggestions for follow-up actions. Consider these suggestions in combination with other troubleshooting information.

Table 3-3. OmniBook Diagnostic Error Codes

 

Code

 

Suggestions

 

 

 

 

 

 

Note: If the BIOS IC appears to be corrupted, you can try to repair it (see page 2-28).

System Tests

0001h –

Reseat or replace the CPU module.

0008h

 

0009h

Replace the power supply PCA. Replace the

 

CPU module. Replace the motherboard.

0010h –

Reseat or replace the CPU module.

0016h

 

001Eh

Reseat or replace the CPU module.

0020h –

Reseat or replace the CPU module.

002Fh

 

0030h –

Replace the motherboard.

0040h

 

0041h

Run BIOS Setup and check IRQ assignments

 

for all devices.

0050h –

Replace the motherboard.

0063h

 

0070h

Replace the CMOS battery.

0071h –

Reset the system, then run BIOS Setup and

0076h

check settings. Replace the CMOS battery.

 

Replace the motherboard.

0077h

Replace the motherboard.

0078h

Reset the system, then run BIOS Setup and

 

check settings. Replace the CMOS battery.

 

Replace the motherboard.

0079h

Replace the CMOS battery. Replace the

 

motherboard.

0083h –

Reprogram the BIOS IC. Replace the power

008Ah

supply PCA. Replace the motherboard.

00C0h –

Replace the CPU module.

00CCh

 

Memory Tests

The addresses below are absolute (32-bit) addresses, and are not in the segment:offset format.

0100h –

Replace the motherboard.

0101h

 

0102h

Reprogram the BIOS IC. Replace the power

 

supply PCA.

0120h

Replace the SDRAM module (each 01000000h

 

represents 16 MB). Replace the motherboard.

0130h

Test with cache off. Replace the SDRAM

 

module (each 01000000h represents 16 MB).

 

Replace the motherboard.

0131h –

Replace the SDRAM module (each 01000000h

0150h

represents 16 MB). Replace the motherboard.

0160h

Remove all but one SDRAM module and

 

repeat the test. Check the CPU module for

 

shorts. Replace the CPU module. Replace the

 

motherboard.

0170h –

Replace the motherboard.

0172h

 

Code

Suggestions

0180h

Replace the SDRAM module (each 01000000h

 

represents 16 MB). Replace the motherboard.

0181h

Enable external cache memory through BIOS

 

Setup. Replace the CPU module.

0182h

Unload HIMEM.SYS or any programs using the

 

extended memory allocated by HIMEM.SYS.

0183h

Check installation of the SDRAM module.

 

Replace the SDRAM module. Replace the

 

motherboard.

0184h

Check installation of the SDRAM module.

 

Replace the SDRAM module. Replace the

 

CPU module. Replace the motherboard.

0190h –

Replace the SDRAM module (each 01000000h

01A0h

represents 16 MB). Replace the motherboard.

01A1h –

Replace the CPU module.

01A4h

 

01B0h

Test with cache off. Replace the SDRAM

 

module (each 01000000h represents 16 MB).

 

Replace the motherboard.

01B1h –

Replace the SDRAM module (each 01000000h

01B2h

represents 16 MB). Replace the motherboard.

01B3h

Replace motherboard.

Hard Disk Tests

0201h

Replace the hard disk. Replace the

 

motherboard.

0202h –

Repeat the test (check test parameters).

0204h

Replace the hard disk.

0205h

Replace the motherboard.

0207h

Run BIOS Setup and check the hard disk type.

 

Check hard disk connectors and motherboard

 

connector. Replace the hard disk. Replace the

 

motherboard.

0208h –

Transient DMA error. Repeat the test.

0209h

 

020Ah –

Repeat the test. Run SCANDISK or equivalent.

0211h

 

0220h

Replace the motherboard.

0240h

Replace the hard disk. Replace the

 

motherboard.

0252h –

Repeat the test (check test parameters).

0254h

Replace the hard disk.

025Ah –

Repeat the test. Run SCANDISK or equivalent,

0260h

Replace the hard disk.

0265h

Check hard disk connectors and motherboard

 

connector. Replace the hard disk. Replace the

 

motherboard.

0275h

Replace the hard disk.

0280h

Check hard disk connectors and motherboard

 

connector. Replace the hard disk. Replace the

 

motherboard.

0281h

Replace the hard disk.

0290h

Repeat the test. Replace the hard disk.

HP OmniBook 6000

Troubleshooting and Diagnostics 3-17

Image 69
Contents HP OmniBook Edition History Contents Figures Tables Source IntroductionAddress or Number CommentsHP OmniBook Product Information Product Comparisons OmniBook Front View FeaturesOmniBook Lower View Activating Power Modes OperationTurning the OmniBook On and Off Checking the Status of the OmniBook Main Status Lights front of computerKeyboard Status Lights Fn Hot Keys Using Fn Hot KeysHot Key EffectResetting the Computer Resetting the OmniBookOmniBook 6000 Series Specifications SpecificationsAudio System Keyboard and Pointing Device Celeron modelsModem-Only Models Ambit LANSecurity Features Environmental Limits Major ICs OmniBook 6000 Series Accessories Internal Design Replaceable Module DiagramBootup Processor Memory Power Display Functional StructureDocking port Removal Cross-Reference Removal and ReplacementDisassembly Flow Disassembly FlowchartRecommended Screw Torques Required EquipmentScrew Thread Size Torque cm-kgf Torque in-lbfRemoval Procedure Removing the BatteryRemoving a Module Removing a Plug-In ModuleRemoving an Sdram Module Sdram Module Replacement Part NumbersPart Number Exchange Part NumberRemoving the Hard Disk Drive Hard Disk Drive Replacement Part NumbersRemoving the Hard Disk Case Creating a Hibernate PartitionRemoving the Mini-PCI Card Mini-PCI Card Replacement Part NumbersReassembly Notes Removing the Power Button Panel Reassembly Notes Removing the Power Button PanelReplacing Small Parts Replacement ProcedureReplacing Small Parts User-Replaceable Cover, SdramHP Authorized Service Providers Only Removing the Display Assembly10. Removing the Display Reassembly Notes 11. Removing the Keyboard Removing the Keyboard12. Unplugging the Keyboard Cables Reassembly Notes 13. Removing the Heatsink Removing the Heatsink with FanCPU/Motherboard Component Compatibility Removing the CPU Module14. Removing the CPU Module Reassembly Notes Hint Removing the Top Case15. Removing the Top Case Reassembly Notes Removing the Motherboard or Bottom Case 16. Removing the Motherboard Reassembly Notes 17. Installing Docking Doors Replacing the Motherboard Installation ProcedureStoring Unit Information Electronically Replacing the Bottom Case Installing a New Serial Number LabelInsert the Bios Crisis Recovery floppy in the floppy drive Repairing the Bios ICRemoving Other Components Removing OmniBook ComponentsAdditional Steps Removal and Replacement HP OmniBook HP OmniBook Removal and Replacement Page Troubleshooting and Diagnostics Basic Troubleshooting Steps TroubleshootingVerifying the Repair Troubleshooting the ProblemScope of Diagnostic Tools Suggestions for TroubleshootingTroubleshooting Suggestions SymptomStartup Call Center Suggestions Power/BatteryRepair Center Likely Causes Repair Center CommentsDisplay Call Center Suggestions Use the Recovery CD to restore original factory software Symptom Hard diskPointing stick Touch padAudio Call Center Suggestions LAN/Network ModemMiscellaneous CPU module. Motherboard Accessories Diagnostic Tools OmniBook DiagToolsUpdating DiagTools Running DiagTools EnterSerial and Parallel Loopback Connectors Interpreting the Results OmniBook Diagnostic Error CodesFloppy Disk Tests Smbus Tests Code Power-On Self-Test Post Terminal-Error Beep CodesBeep Codes Post Description Message Post MessagesMessage Description Allocation Error for deviceSycard PCCtest 450 CardBus Card Optional Sycard PCCtest CommandsSlot Pcmcia PC Card 16-bit test CardBus 32-bit testDesktop Management Interface DMI Installing the DMI PackageUsing the DMI Interface Contents of the DMI PackageUninstalling the DMI Package Description of DMIRunning the Bios Setup Utility Bios Setup UtilityBios Setup Menus and Parameters Main Menu DefaultSecurity Menu Default System Devices Menu DefaultPower Menu Default Boot Menu DefaultExit Menu Page Replaceable Parts Exploded View Description Part Number Exchange User Repl OmniBook Replaceable PartsUser Repl Accessory Replaceable Parts Part Number Reference F2072-69013 F2072-69014 F2072-69017 F2072-69018 Exchange Part Number Description Reference Information Password Removal PolicyHewlett-Packard Display Quality Statement Type of Imperfection Electrical Imperfections OmniBook 6000 LCD Guidelines 14.1/15.0 TFT, XGAMechanical Imperfections Imperfections Not AllowedService Notes Page Part Number F2072-90045