HP Book 6000 manual Smbus Tests

Page 71

Code

Suggestions

9016h

Reset the computer. Reprogram the BIOS IC.

 

Replace the power supply PCA. Replace the

 

motherboard.

9017h

See chapter 5 for cosmetic guidelines. If

 

warranted, replace the display assembly.

CD-ROM Tests

0A00h

Insert a CD in the drive.

0A01h

Repeat the test. Replace the CD-ROM drive.

0A02h

No repair. (Automatic close not supported.)

0A03h

Insert a different CD in the drive and repeat the

 

test. Check the connectors on the CD-ROM

 

drive and motherboard. Replace the CD-ROM

 

drive. Replace the motherboard.

0A04h

Insert a data CD in the drive and repeat the

 

test.

0A05h

Insert a different CD in the drive and repeat the

 

test. Check the connectors on the CD-ROM

 

drive and motherboard. Replace the CD-ROM

 

drive. Replace the motherboard.

0A06h

Insert a data CD in the drive and repeat the

 

test. Replace the drive.

0A07h

Repeat the test. Replace the drive.

0A08h

Insert an audio CD and repeat the test.

 

Replace the drive.

0A09h

Repeat the test. Replace the drive.

0A10h –

Insert an audio CD and repeat the test.

0A11h

Replace the drive.

0A12h

Insert a different multisession CD and repeat

 

the test. Replace the drive.

SMBUS Tests

0E00h –

Replace the motherboard.

0E20h

 

ATAPI Removable Tests (LS-120)

0F01h

Connect the LS-120 drive and repeat the test.

0F02h –

Insert a different disk in the LS-120 drive and

0F03h

repeat the test. Check the connectors on the

 

LS-120 drive and motherboard. Replace the

 

LS-120 drive.

0F04h

Replace the LS-120 drive.

0F05h

Repeat the test. Replace the LS-120 drive.

0F06h

Insert a different disk in the LS-120 drive and

 

repeat the test. Check the connectors on the

 

LS-120 drive and motherboard. Replace the

 

LS-120 drive.

0F07h

Replace the LS-120 drive.

0F08h

Insert a different disk in the LS-120 drive and

 

repeat the test. Check the connectors on the

 

LS-120 drive and motherboard. Replace the

 

LS-120 drive.

0F09h

Replace the LS-120 drive.

TI CardBus Tests

1201h

Remove any attached ISA or PCI cards and

 

repeat the test.

1202h –

Replace the motherboard.

1203h

 

1205h –

Insert a different PC Card and repeat the test.

1206h

Replace the PCMCIA socket. Replace the

 

motherboard.

1207h

Reset the computer. Replace the motherboard.

Code

Suggestions

USB Tests

1301h

Reprogram the BIOS IC. Replace the power

 

supply PCA. Replace the motherboard.

1302h –

Replace the motherboard.

1316h

 

9006h

(See USB Port Test below.)

DVD Tests

1900h –

Insert a different DVD in the drive and repeat

1902h

the test. Replace the DVD drive.

LAN/Modem Tests (3Com modem ONLY)

8000h

Note: the test checks only the internal

 

hardware up to the mini-PCI card, and does not

 

check the mini-PCI panel or any external

 

cabling.

 

Repeat the test with the LAN cable/phone line

 

unplugged. Replace the cable/phone line.

 

Check the connections. Replace the mini-PCI

 

card. Replace the mini-PCI panel. Replace the

 

motherboard.

Fan Tests

9001h

If the fan is already running, you will not hear a

 

change. Check the fan connection. Replace the

 

heatsink. Replace the motherboard.

9002h

Reset the computer. Replace the motherboard.

USB Port Test

9006h

Make sure a USB device is connected to the

 

port you are testing. Select the correct speed

 

for the device. Try another USB device.

 

Replace the motherboard (or dock component,

 

if applicable).

IR Tests (FIR enabled, undocked)

9002h

Reset the computer. Replace the motherboard.

9007h –

Reset the computer. Run BIOS Setup and

9008h

restore default settings. Replace the power

 

supply PCA.

9009h

Do not run this test in Windows. For the one-

 

unit test, replace the motherboard. For the two-

 

unit test, make sure the IR ports on the

 

reflector and test computers are lined up,

 

replace the motherboard.

900Ah

Repeat the test. For the two-unit test, make

 

sure the IR ports on the reflector and test

 

computers are lined up. Replace the

 

motherboard.

900Ch

Repeat the test. Make sure the IR ports on the

 

reflector and test computers are lined up.

 

Restart the reflector unit. Replace the

 

motherboard.

Dock Tests

9071h,

Update BIOS in computer. Replace electronics

9073h

PCA in dock.

9075h –

Replace electronics PCA in dock.

907Ah

 

907Bh

Replace LED/button assembly in dock.

9082h

Rerun test with known good computer. Replace

 

electronics PCA in dock.

9088h

Replace electronics PCA in dock.

Hard Disk Tests

9602h

Failure may occur soon. Back up data and

 

replace the hard disk.

HP OmniBook 6000

Troubleshooting and Diagnostics 3-19

Image 71
Contents HP OmniBook Edition History Contents Figures Tables Comments IntroductionSource Address or NumberHP OmniBook Product Information Product Comparisons OmniBook Front View FeaturesOmniBook Lower View Turning the OmniBook On and Off Activating Power ModesOperation Keyboard Status Lights Checking the Status of the OmniBookMain Status Lights front of computer Effect Using Fn Hot KeysFn Hot Keys Hot KeyResetting the Computer Resetting the OmniBookCeleron models SpecificationsOmniBook 6000 Series Specifications Audio System Keyboard and Pointing DeviceModem-Only Models Ambit LANSecurity Features Environmental Limits Major ICs OmniBook 6000 Series Accessories Internal Design Replaceable Module DiagramDocking port Bootup Processor Memory Power DisplayFunctional Structure Removal Cross-Reference Removal and ReplacementDisassembly Flow Disassembly FlowchartTorque cm-kgf Torque in-lbf Required EquipmentRecommended Screw Torques Screw Thread SizeRemoval Procedure Removing the BatteryRemoving a Module Removing a Plug-In ModuleExchange Part Number Sdram Module Replacement Part NumbersRemoving an Sdram Module Part NumberRemoving the Hard Disk Drive Hard Disk Drive Replacement Part NumbersRemoving the Hard Disk Case Creating a Hibernate PartitionRemoving the Mini-PCI Card Mini-PCI Card Replacement Part NumbersReassembly Notes Removing the Power Button Panel Reassembly Notes Removing the Power Button PanelCover, Sdram Replacement ProcedureReplacing Small Parts Replacing Small Parts User-ReplaceableHP Authorized Service Providers Only Removing the Display Assembly10. Removing the Display Reassembly Notes 11. Removing the Keyboard Removing the Keyboard12. Unplugging the Keyboard Cables Reassembly Notes 13. Removing the Heatsink Removing the Heatsink with FanCPU/Motherboard Component Compatibility Removing the CPU Module14. Removing the CPU Module Reassembly Notes Hint Removing the Top Case15. Removing the Top Case Reassembly Notes Removing the Motherboard or Bottom Case 16. Removing the Motherboard Reassembly Notes 17. Installing Docking Doors Replacing the Motherboard Installation ProcedureStoring Unit Information Electronically Replacing the Bottom Case Installing a New Serial Number LabelInsert the Bios Crisis Recovery floppy in the floppy drive Repairing the Bios ICAdditional Steps Removing Other ComponentsRemoving OmniBook Components Removal and Replacement HP OmniBook HP OmniBook Removal and Replacement Page Troubleshooting and Diagnostics Basic Troubleshooting Steps TroubleshootingVerifying the Repair Troubleshooting the ProblemScope of Diagnostic Tools Suggestions for TroubleshootingStartup Troubleshooting SuggestionsSymptom Repair Center Comments Power/BatteryCall Center Suggestions Repair Center Likely CausesDisplay Call Center Suggestions Use the Recovery CD to restore original factory software Symptom Hard diskAudio Call Center Suggestions Pointing stickTouch pad LAN/Network ModemMiscellaneous CPU module. Motherboard Accessories Updating DiagTools Diagnostic ToolsOmniBook DiagTools Running DiagTools EnterSerial and Parallel Loopback Connectors Interpreting the Results OmniBook Diagnostic Error CodesFloppy Disk Tests Smbus Tests Code Beep Codes Post Description Power-On Self-TestPost Terminal-Error Beep Codes Message Post MessagesMessage Description Allocation Error for devicePcmcia PC Card 16-bit test CardBus 32-bit test Sycard PCCtest CommandsSycard PCCtest 450 CardBus Card Optional SlotDesktop Management Interface DMI Installing the DMI PackageDescription of DMI Contents of the DMI PackageUsing the DMI Interface Uninstalling the DMI PackageMain Menu Default Bios Setup UtilityRunning the Bios Setup Utility Bios Setup Menus and ParametersSecurity Menu Default System Devices Menu DefaultExit Menu Power Menu DefaultBoot Menu Default Page Replaceable Parts Exploded View Description Part Number Exchange User Repl OmniBook Replaceable PartsUser Repl Accessory Replaceable Parts Part Number Reference F2072-69013 F2072-69014 F2072-69017 F2072-69018 Exchange Part Number Description Reference Information Password Removal PolicyHewlett-Packard Display Quality Statement Imperfections Not Allowed OmniBook 6000 LCD Guidelines 14.1/15.0 TFT, XGAType of Imperfection Electrical Imperfections Mechanical ImperfectionsService Notes Page Part Number F2072-90045