HP 1100, 2500, 2100 manual Support and provide proof

Page 142

 

 

Call Center:

 

 

Repair Center:

 

 

Repair Center:

 

Symptom

 

Suggestions

 

 

Likely Causes

 

 

Comments

 

Sluggish startup or

 

Use Tools tab in disk’s

 

 

Hard drive.

 

 

 

 

shutdown.

 

Properties sheet to check

 

 

 

 

 

 

 

 

 

hard disk. Use Disk

 

 

 

 

 

 

 

 

 

Defragmenter to optimize

 

 

 

 

 

 

 

 

 

hard disk.

 

 

 

 

 

 

 

 

 

Delete temporary and

 

 

 

 

 

 

 

 

 

unneeded files.

 

 

 

 

 

 

 

Error message such

 

Check for disk in floppy drive.

 

 

Hard drive contacts.

 

 

If notebook boots from floppy

 

as “Invalid system

 

Check boot order in BIOS

 

 

Hard drive.

 

 

drive, check for corrupt files

 

disk” or “Auto IDE

 

Setup.

 

 

 

 

 

on hard drive, use Recovery

 

error”.

 

Remove and reinstall hard

 

 

 

 

 

CDs to reinstall factory

 

 

 

 

 

 

 

 

software onto hard drive,

 

 

 

drive.

 

 

 

 

 

 

 

 

 

 

 

 

 

replace hard drive.

 

 

 

 

 

 

 

 

 

 

Password forgotten.

Verify proper ownership, then

 

 

 

 

 

User must call Technical

 

 

 

follow removal procedure with

 

 

 

 

 

Support and provide proof

 

 

 

owner and record appropriate

 

 

 

 

 

of ownership. Password

 

 

 

data—see page 5-1.

 

 

 

 

 

removal is restricted to

 

 

 

 

 

 

 

 

 

certain sites. See page 5-1.

 

Power

 

 

 

 

 

 

 

 

 

No power.

 

Make sure charged battery is

 

 

AC adapter.

 

 

 

 

 

 

installed or AC adapter

 

 

Battery.

 

 

 

 

 

 

connected.

 

 

Motherboard.

 

 

 

 

 

 

Try another battery or AC

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

adapter if available.

 

 

 

 

 

 

 

Service Manual

Troubleshooting and Diagnostics

3-7

Image 142
Contents Technology Code KE Hewlett-Packard Development Company, L.P Contents Figures Tables Introduction Source Address or Number CommentsNx9010 Notebook PC DG231A ABN DG231A ABFDG231A ABH DG231A ABTDG232A ABV DG232A ABTDG232A ABU DG232A ABYDG233A ABY DG233A ABUDG233A ABV DG233A ABZDG234A ABZ DG234A ABVDG234A ABY DG234A ACBDG241T ABZ DG241T ABHDG241T ABU DG242T ABDDG642A ABJ CD-ROMDG640A ABJ DG647A UUFNx9005 Notebook PC DG194A AKN DG194A AKCDG194A AKD DG194A UUGDG196A ABB DG195A UUGDG195A UUZ DG196A ABDDG202A ABA DG201A ABADG201A ABM DG202A ABMDG832A ABH DG832A ABEDG832A ABF DG832A ABNNx9000 Notebook PC DG212A ABD DG211A UUZDG212A ABB DG212A ABEDG213A ABT DG213A ABHDG213A ABN DG213A ABUDG224T ABF DG224T ABDDG224T ABE DG224T ABHDG884A ABJ DG882A ABJDG883A ABJ DG885A ABJPavilion ze5300 Notebook PC Pavilion ze5200 Notebook PC Pavilion ze4300 Notebook PC DF965A ABE DF936A ABADF964A ABD DF965A UUGDG027A UUZ DG024A ABLDG025A ABD DG190A ABZPavilion ze4200 Notebook PC DC710A ABE DC709A ABHDC709A ABU DC710A ABHDD506A ABF DC816A UUZDC850A ABD DD506A ABZPavilion ze4100 Notebook PC Compaq Evo Notebook N1050v Series Compaq Evo Notebook N1010v SeriesCompaq Presario 2500 Series Mobile PC DC731A ABB DC726A ABODC730A ABF DC731A ABEDC755A ABZ DC754A ABVDC755A ABE DC755A UUGDG086A UUF DG017A ABUDG017A UUG DG087A ACJDG098A ABF DG098A ABBDG098A ABE DG098A ABTCompaq Presario 2100 Series Mobile PC DC735A ABL DC708A ABGDC735A ABC DC738A ACJDC743A ABV DC742A UUGDC743A ABB DC743A ABZDC806A UUG DC805A ABFDC806A ABH DC808A ABEDD668A ABU DD517A ABADD664A ABU DD669A UUGDF841A ABC DF840A ABCDF840A ABL DF841A ABLDF979A ABL DF976A ABGDF979A ABC DG035A AKLDG191A ABZ DG048A ACJDG054A ABA DG193A ABVDG609A ABZ DG327A ABZDG608A ABF DG610A ABVABZ Compaq Presario 1100 Series Mobile PCABD Product Comparisons HP Pavilion ze4200 HP Pavilion ze4100 ProcessorHP Pavilion ze4300 HP Pavilion ze4100HP nx9005 Processor HP nx9010 ProcessorHP nx9000 Processor Compaq Evo Notebook N1050v Processor Compaq Evo NotebookCompaq Presario Processor Compaq PresarioFeatures Product Information Mini-PCI door no user parts inside Product Information Product Information Hard disk drive Operation Activating Power ModesTurning the Notebook On and Off Main Status Lights front of notebook Checking the Status of the NotebookKeyboard Status Lights Fn Hot Keys Using Fn Hot KeysHot Key Effect Resetting the Notebook Resetting the NotebookPhysical Attributes SpecificationsSpecifications Processor HP Pavilion ze5300 Bus ArchitectureCompaq Evo Notebook N1050 Processor HP nx9010 Bus ArchitectureHP nx9000 Compaq Evo Notebook N1010v and PresarioHP Pavilion ze5200, ze4200, ze4100, Compaq Evo N1050v PowerMass Storage Compaq Presario 2500, and Compaq PresarioModem Wireless LANSecurity Features Input/OutputAccessories PC Cards Power Options1100 DockingReplaceable Module Diagram Internal DesignFunctional Structure Description Removal and Replacement Removal Cross-ReferenceRecommended Screw Torque Values Required EquipmentScrew Thread Size Torque cm-kgf Torque in-lbf Disassembly Flowchart Disassembly FlowRemoving the Battery Removal ProcedureRemoving a Sdram Module Removal and Replacement Removing the Wireless LAN Mini-PCI Card Removal and Replacement Removing the Hard Disk Drive Removing the Hard Disk DriveRecovering the Factory Software Removing the Hard Disk Drive TrayReplacing Small Parts Replacing Small PartsRemoving the Keyboard Cover Removing the Keyboard Cover 10. Disconnecting the Speaker Cable Reassembly Note Removing the Speaker Assembly 11. Removing the Speaker AssemblyRemoving the Keyboard 12. Removing the Keyboard #1 Phillips screwdriver Removing the Switchboard PCA Removing the CD/DVD Drive Removal and Replacement #1 Phillips screwdriver Removing the Display Assembly Authorized Service Providers Only17. Removing the Display Assembly Reassembly Notes Removing the Top Case Removal and Replacement #1 Phillips screwdriver Removal and Replacement Removal and Replacement Lift the top case off of the notebook Removing the Floppy Drive Removal and Replacement #1 Phillips screwdriver Page Removing the Infrared I/R PCA 24. Removing the I/R PCA Reassembly Note Removing the Audio PCA 25. Removing the Audio PCA Reassembly Note Removing the Heat Sink with Fan Reassembly Notes #0 Phillips screwdriver Reassembly Notes Removing the CPU Module Removal and Replacement Removal Procedure Removal and Replacement Removing the RJ11/1394 Connector Module Removal and Replacement Removing the Motherboard Removal and Replacement #1 Phillips screwdriver Remove the hard disk drive guide 33. Disconnecting the Motherboard Cables Removal and Replacement 34. Removing the Motherboard Wireless Models Only Reassembly ProcedurePage Installing a New Serial Number Label Replacing Components on a Bottom Case36. Replacing the Antennas Replacing a Pcmcia Door 37. Removing a Pcmcia DoorRepairing the Bios IC Using e-DiagTools for WindowsUsing a Bios Floppy Disk 38. Boot-Block JumperRemoving Other Components Removing ComponentsAntennas wireless Component Removal Procedure Additional Steps Guide, HDDPanel, wireless PCA, switchboardASP Support Options Support by Authorized Service ProvidersSerial Number Label ASP Support Status Troubleshooting Basic Troubleshooting StepsTroubleshooting the Problem Checking for Customer AbuseVerifying the Repair Suggestions for Troubleshooting Scope of Diagnostic ToolsTroubleshooting Suggestions StartupSupport and provide proof Troubleshooting and Diagnostics Standby/resume Dark display, no light Use Recovery CDs to Some or all keys do Check settings in Control Keyboard Sdram Modem Infrared Motherboard One-Touch button ProblemsMiscellaneous Accessories Updating e-Diagtools Diagnostic ToolsDiagtools Diagnostic Program Running e-DiagtoolsPower-On Self-Test Interpreting the ResultsPost Terminal-Error Beep Codes Beep Codes Post DescriptionDisplay Bios copyright notice Clear parity checkers Post Messages Message Description02F5 DMA Test Failed Sycard PCCtest Commands Sycard PCCtest 450/460 PC Card OptionalBios Setup Utility Windows Management Instrumentation WMIBios Setup Menus and Parameters Main Menu Description DefaultSecurity Menu Description Default Updating the Notebook’s BiosSystem Devices Menu Description Default Boot Menu Description DefaultReplaceable Parts Replaceable Parts Replaceable Parts Replaceable Parts Ze5300 Ze4200 Pavilion Ze5200 EvoPavilion Ze4200 Ze5300 Nx9005 Ze5200 Evo SPS-KEYBOARD-INTLSPS-KEYBOARD-RU SPS-HEATSINK 3F W/2 SPS-BD System DF SPS-ENCLOSURE Base DF SPS-DRV HD 60 G SPS Panel IR 3F W/IR N1010v Exchange Accessory Replaceable PartsPavilion Ze4300 Pavilion PartPart Number Reference SPS-CORD AC PWR SPS-CORD AC PWR 2 WIRE-IT SPS-BD Switch W/CABLE 1F CPQ SPS-BD Inverter SPS-CASE TOP 3F CPQ FF SPS-DRV Dskt 1.44MB 3F F4640-60924 Replaceable Parts Password Removal Policy Reference InformationHewlett-Packard Display Quality Statement LCD Guidelines Mechanical ImperfectionsService Notes and Obsolete Parts
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2500, 2100, 1100 specifications

The HP 1100 and 1100A are pivotal laser printers developed by Hewlett-Packard in the early 1990s, marking significant advancements in printing technology of their time. Since their introduction, these models have garnered a reputation for reliability and efficiency, making them a staple in many offices.

One of the standout features of the HP 1100 series is its fast printing speed. The printers can produce up to 12 pages per minute, which was an impressive feat at the time of their release. This speed significantly reduced waiting times, allowing users to handle large-volume printing jobs with ease. Furthermore, the printers support a variety of media types, including letterhead, envelopes, and labels, enhancing versatility in print applications.

The HP 1100 and 1100A utilize laser technology, which ensures sharp and high-quality prints. The printers have a native resolution of 600 x 600 dots per inch (DPI), enabling crisp text and detailed graphics. This high-resolution output made the models particularly favored for producing professional documents and presentations.

Another key characteristic is the generous memory capacity. The HP 1100 typically comes with 2 MB of standard RAM, which is expandable, allowing for improved performance in handling complex print jobs. Users can adjust the memory according to their requirements, resulting in better efficiency, particularly in environments that demand high-volume printing.

The HP 1100 series also showcases a straightforward and user-friendly operation. The built-in control panel simplifies the printing process, allowing users to manage jobs intuitively. Additionally, with the inclusion of parallel and later USB connectivity options, integration with various computer systems was seamless, ensuring compatibility with existing office infrastructure.

Energy efficiency is another aspect worth noting, as the printers are designed to consume minimal power when idle, aligning with the growing demand for eco-friendly solutions.

Overall, the HP 1100 and 1100A stand out for their robust construction, high-speed performance, exceptional print quality, and user-friendly features, making them a trusted choice for small to medium-sized businesses in need of dependable printing solutions. Their impact on the printing landscape during the 1990s continues to be felt today, as they paved the way for subsequent generations of laser printers.