HP 2100, 2500, 1100 manual Post Messages, Message Description

Page 158

The following table lists POST messages and explanations for reported problems. If the system fails after you make changes in BIOS Setup, reset the notebook, enter BIOS Setup, and install the defaults or correct the error.

Table 3-5. POST Messages

Message

Description

0200 Failure Fixed Disk

Fixed (hard) disk is not working or not configured properly. Make sure the hard disk is installed properly. Run BIOS Setup and make sure the hard disk type is correctly identified.

0210 Stuck key

Stuck key on keyboard.

0211 Keyboard error

Keyboard is not working.

0212 Keyboard Controller Failed

Keyboard controller failed the test. Might require replacing the motherboard (contains the keyboard controller).

0213 Keyboard locked – Unlock key switch

Unlock the system to proceed.

0220 Monitor type does not match CMOS – Run SETUP

Monitor type is not correctly identified in BIOS Setup.

0230 Shadow RAM Failed at offset: nnnn

Shadow RAM failed at offset nnnn of the 64k block at which the error was detected.

0231 System RAM Failed at offset: nnnn

System RAM failed at offset nnnn of the 64k block at which the error was detected.

0232 Extended RAM Failed at offset: nnnn

Extended memory is not working or not configured properly at offset nnnn. Update to the latest BIOS version.

0250 System battery is dead – Replace and run SETUP

CMOS clock battery indicator shows that the CMOS battery is dead. Connect the AC adapter for at least 24 hours, then run BIOS Setup to reconfigure the system.

0251 System CMOS checksum bad – Default configuration used

System CMOS has been corrupted or modified incorrectly, perhaps by an application that changes CMOS data. In response, the BIOS has installed the default Setup values. Use BIOS Setup to modify these values if needed. If the error persists, check the system battery. Connect the AC adapter for at least 24 hours; replace the motherboard.

0260 System timer error

Timer test failed. Replace the motherboard.

0270 Real time clock error

Real-time clock failed the BIOS test. Might require replacing the motherboard.

0271 Check date and time settings

BIOS found the date or time to be out of range, and reset the real-time clock. You might need to use BIOS Setup to reset the legal date.

0280 Previous boot incomplete – Default configuration used

Previous POST did not complete successfully. POST loads default values and offers to run BIOS Setup. If the failure was caused by incorrect values that are not corrected, the next boot will likely fail. This error is cleared the next time the system is booted.

0281 Memory Size found by POST differed from CMOS

Memory size found by POST differed from that specified in CMOS.

02B0 Diskette drive A error

Drive A: is present but fails the BIOS POST diskette tests. Make sure the drive is defined with the proper diskette type in BIOS Setup and that the drive is connected correctly.

02B2 Incorrect Drive A type – run SETUP

Type of floppy drive A: not correctly identified in BIOS Setup.

02D0 System cache error – Cache disabled

RAM cache failed and BIOS disabled the cache. May require replacing the motherboard.

A disabled cache slows system performance considerably.

02F0: CPU ID:

CPU socket number for Multi-Processor error.

02F4: EISA CMOS Not Writeable

ServerBIOS2 test error: Cannot write to EISA CMOS.

Service Manual

Troubleshooting and Diagnostics

3-23

Image 158 Contents
Technology Code KE Hewlett-Packard Development Company, L.P Contents Figures Tables Introduction Source Address or Number CommentsNx9010 Notebook PC DG231A ABN DG231A ABFDG231A ABH DG231A ABTDG232A ABV DG232A ABTDG232A ABU DG232A ABYDG233A ABY DG233A ABUDG233A ABV DG233A ABZDG234A ABZ DG234A ABVDG234A ABY DG234A ACBDG241T ABZ DG241T ABHDG241T ABU DG242T ABDDG642A ABJ CD-ROMDG640A ABJ DG647A UUFNx9005 Notebook PC DG194A AKN DG194A AKCDG194A AKD DG194A UUGDG196A ABB DG195A UUGDG195A UUZ DG196A ABDDG202A ABA DG201A ABADG201A ABM DG202A ABMDG832A ABH DG832A ABEDG832A ABF DG832A ABNNx9000 Notebook PC DG212A ABD DG211A UUZDG212A ABB DG212A ABEDG213A ABT DG213A ABHDG213A ABN DG213A ABUDG224T ABF DG224T ABDDG224T ABE DG224T ABHDG884A ABJ DG882A ABJDG883A ABJ DG885A ABJPavilion ze5300 Notebook PC Pavilion ze5200 Notebook PC Pavilion ze4300 Notebook PC DF965A ABE DF936A ABADF964A ABD DF965A UUGDG027A UUZ DG024A ABLDG025A ABD DG190A ABZPavilion ze4200 Notebook PC DC710A ABE DC709A ABHDC709A ABU DC710A ABHDD506A ABF DC816A UUZDC850A ABD DD506A ABZPavilion ze4100 Notebook PC Compaq Evo Notebook N1050v Series Compaq Evo Notebook N1010v SeriesCompaq Presario 2500 Series Mobile PC DC731A ABB DC726A ABODC730A ABF DC731A ABEDC755A ABZ DC754A ABVDC755A ABE DC755A UUGDG086A UUF DG017A ABUDG017A UUG DG087A ACJDG098A ABF DG098A ABBDG098A ABE DG098A ABTCompaq Presario 2100 Series Mobile PC DC735A ABL DC708A ABGDC735A ABC DC738A ACJDC743A ABV DC742A UUGDC743A ABB DC743A ABZDC806A UUG DC805A ABFDC806A ABH DC808A ABEDD668A ABU DD517A ABADD664A ABU DD669A UUGDF841A ABC DF840A ABCDF840A ABL DF841A ABLDF979A ABL DF976A ABGDF979A ABC DG035A AKLDG191A ABZ DG048A ACJDG054A ABA DG193A ABVDG609A ABZ DG327A ABZDG608A ABF DG610A ABVABD Compaq Presario 1100 Series Mobile PCABZ Product Comparisons HP Pavilion ze4200 HP Pavilion ze4100 ProcessorHP Pavilion ze4300 HP Pavilion ze4100HP nx9000 Processor HP nx9010 ProcessorHP nx9005 Processor Compaq Evo Notebook N1050v Processor Compaq Evo NotebookCompaq Presario Processor Compaq PresarioFeatures Product Information Mini-PCI door no user parts inside Product Information Product Information Hard disk drive Turning the Notebook On and Off Activating Power ModesOperation Keyboard Status Lights Checking the Status of the NotebookMain Status Lights front of notebook Hot Key Effect Using Fn Hot KeysFn Hot Keys Resetting the Notebook Resetting the NotebookPhysical Attributes SpecificationsSpecifications Processor HP Pavilion ze5300 Bus ArchitectureCompaq Evo Notebook N1050 Processor HP nx9010 Bus ArchitectureHP nx9000 Compaq Evo Notebook N1010v and PresarioHP Pavilion ze5200, ze4200, ze4100, Compaq Evo N1050v PowerMass Storage Compaq Presario 2500, and Compaq PresarioModem Wireless LANSecurity Features Input/OutputAccessories PC Cards Power Options1100 DockingReplaceable Module Diagram Internal DesignFunctional Structure Description Removal and Replacement Removal Cross-ReferenceScrew Thread Size Torque cm-kgf Torque in-lbf Required EquipmentRecommended Screw Torque Values Disassembly Flowchart Disassembly FlowRemoving the Battery Removal ProcedureRemoving a Sdram Module Removal and Replacement Removing the Wireless LAN Mini-PCI Card Removal and Replacement Removing the Hard Disk Drive Removing the Hard Disk DriveRecovering the Factory Software Removing the Hard Disk Drive TrayReplacing Small Parts Replacing Small PartsRemoving the Keyboard Cover Removing the Keyboard Cover 10. Disconnecting the Speaker Cable Reassembly Note Removing the Speaker Assembly 11. Removing the Speaker AssemblyRemoving the Keyboard 12. Removing the Keyboard #1 Phillips screwdriver Removing the Switchboard PCA Removing the CD/DVD Drive Removal and Replacement #1 Phillips screwdriver Removing the Display Assembly Authorized Service Providers Only17. Removing the Display Assembly Reassembly Notes Removing the Top Case Removal and Replacement #1 Phillips screwdriver Removal and Replacement Removal and Replacement Lift the top case off of the notebook Removing the Floppy Drive Removal and Replacement #1 Phillips screwdriver Page Removing the Infrared I/R PCA 24. Removing the I/R PCA Reassembly Note Removing the Audio PCA 25. Removing the Audio PCA Reassembly Note Removing the Heat Sink with Fan Reassembly Notes #0 Phillips screwdriver Reassembly Notes Removing the CPU Module Removal and Replacement Removal Procedure Removal and Replacement Removing the RJ11/1394 Connector Module Removal and Replacement Removing the Motherboard Removal and Replacement #1 Phillips screwdriver Remove the hard disk drive guide 33. Disconnecting the Motherboard Cables Removal and Replacement 34. Removing the Motherboard Wireless Models Only Reassembly ProcedurePage Installing a New Serial Number Label Replacing Components on a Bottom Case36. Replacing the Antennas Replacing a Pcmcia Door 37. Removing a Pcmcia DoorRepairing the Bios IC Using e-DiagTools for WindowsUsing a Bios Floppy Disk 38. Boot-Block JumperRemoving Other Components Removing ComponentsAntennas wireless Component Removal Procedure Additional Steps Guide, HDDPanel, wireless PCA, switchboardSerial Number Label ASP Support Status Support by Authorized Service ProvidersASP Support Options Troubleshooting Basic Troubleshooting StepsTroubleshooting the Problem Checking for Customer AbuseVerifying the Repair Suggestions for Troubleshooting Scope of Diagnostic ToolsTroubleshooting Suggestions StartupSupport and provide proof Troubleshooting and Diagnostics Standby/resume Dark display, no light Use Recovery CDs to Some or all keys do Check settings in Control Keyboard Sdram Modem Infrared Miscellaneous One-Touch button ProblemsMotherboard Accessories Updating e-Diagtools Diagnostic ToolsDiagtools Diagnostic Program Running e-DiagtoolsPower-On Self-Test Interpreting the ResultsPost Terminal-Error Beep Codes Beep Codes Post DescriptionDisplay Bios copyright notice Clear parity checkers Post Messages Message Description02F5 DMA Test Failed Sycard PCCtest Commands Sycard PCCtest 450/460 PC Card OptionalBios Setup Utility Windows Management Instrumentation WMIBios Setup Menus and Parameters Main Menu Description DefaultSecurity Menu Description Default Updating the Notebook’s BiosSystem Devices Menu Description Default Boot Menu Description DefaultReplaceable Parts Replaceable Parts Replaceable Parts Replaceable Parts Ze5300 Ze4200 Pavilion Ze5200 EvoPavilion Ze4200 Ze5300 Nx9005 Ze5200 Evo SPS-KEYBOARD-INTLSPS-KEYBOARD-RU SPS-HEATSINK 3F W/2 SPS-BD System DF SPS-ENCLOSURE Base DF SPS-DRV HD 60 G SPS Panel IR 3F W/IR N1010v Exchange Accessory Replaceable PartsPavilion Ze4300 Pavilion PartPart Number Reference SPS-CORD AC PWR SPS-CORD AC PWR 2 WIRE-IT SPS-BD Switch W/CABLE 1F CPQ SPS-BD Inverter SPS-CASE TOP 3F CPQ FF SPS-DRV Dskt 1.44MB 3F F4640-60924 Replaceable Parts Password Removal Policy Reference InformationHewlett-Packard Display Quality Statement LCD Guidelines Mechanical ImperfectionsService Notes and Obsolete Parts
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