HP 1100, 2500, 2100 manual One-Touch button Problems, Motherboard, Miscellaneous

Page 151

 

 

Call Center:

 

 

Repair Center:

 

 

Repair Center:

 

Symptom

 

Suggestions

 

 

Likely Causes

 

 

Comments

 

Wireless

 

 

 

 

 

 

 

 

 

General problems.

 

Check TCP/IP setup in

 

 

Mini-PCI card.

 

 

Make sure all cables are

 

 

 

Control Panel.

 

 

Antenna PCAs.

 

 

properly connected to mini-

 

 

 

Check SSID, channel, and

 

 

Motherboard.

 

 

PCI card and motherboard.

 

 

 

encryption settings.

 

 

 

 

 

Check for damaged coaxial

 

 

 

 

 

 

 

 

 

cables or connectors.

 

One-Touch button

 

 

 

 

 

 

 

 

 

problems

 

 

 

 

 

 

 

 

 

Buttons not working

 

Make sure correct

 

 

Keyboard cover.

 

 

 

 

properly.

 

applications are associated

 

 

Switchboard PCA.

 

 

 

 

 

 

with buttons in One-Touch

 

 

Motherboard.

 

 

 

 

 

 

tab of Keyboard in Control

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Panel.

 

 

 

 

 

 

 

On-screen display

 

Make sure Onscreen Display

 

 

 

 

 

 

 

does not appear when

 

is enabled in One-Touch tab

 

 

 

 

 

 

 

button is pressed.

 

of Keyboard in Control Panel.

 

 

 

 

 

 

 

PCMCIA

 

 

 

 

 

 

 

 

 

General problems.

 

Restart notebook.

 

 

PCMCIA socket.

 

 

Using a flashlight, look for

 

 

 

Try card in another computer.

 

 

Motherboard.

 

 

bent pins inside the PCMCIA

 

 

 

If card requires an IRQ, make

 

 

 

 

 

socket.

 

 

 

 

 

 

 

 

For model XE4500, if only

 

 

 

sure one is available.

 

 

 

 

 

 

 

 

In Device Manager, refresh

 

 

 

 

 

one slot is affected, replace

 

 

 

 

 

 

 

 

PCMCIA socket. If both slots

 

 

 

device list and check for

 

 

 

 

 

 

 

 

 

 

 

 

 

are affected, replace

 

 

 

conflicts.

 

 

 

 

 

 

 

 

 

 

 

 

 

motherboard.

 

 

 

Download current drivers

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

from card manufacturer’s

 

 

 

 

 

 

 

 

 

Web site.

 

 

 

 

 

 

 

AC adapter

 

 

 

 

 

 

 

 

 

Does not power

 

Make sure AC adapter has

 

 

AC adapter.

 

 

AC adapter cannot be

 

notebook.

 

correct power rating.

 

 

Motherboard.

 

 

repaired and must be

 

 

 

Try another AC adapter,

 

 

 

 

 

replaced.

 

 

 

if available.

 

 

 

 

 

 

 

Motherboard

 

 

 

 

 

 

 

 

 

Evidence of spilled

 

 

 

 

 

 

 

Declared to be caused by

 

liquid.

 

 

 

 

 

 

 

customer abuse.

 

Bent or broken

 

 

 

 

 

 

 

Declared to be caused by

 

connectors, or burnt

 

 

 

 

 

 

 

customer abuse.

 

component.

 

 

 

 

 

 

 

 

 

Motherboard cracked.

 

 

 

 

 

 

Declared to be caused by

 

 

 

 

 

 

 

 

 

customer abuse.

 

Miscellaneous

 

 

 

 

 

 

 

 

 

Clock loses time

 

Plug in AC adapter for

 

 

CMOS battery.

 

 

Charge CMOS battery.

 

 

 

24 hours to charge CMOS

 

 

Motherboard.

 

 

 

 

 

 

battery.

 

 

 

 

 

 

 

Notebook gets

 

Always set notebook on a flat

 

 

Heat sink.

 

 

Check heat sink for damage

 

abnormally hot.

 

surface, so air can flow freely

 

 

 

 

 

or proper fan operation.

 

 

 

around and underneath it

 

 

 

 

 

Check thermal contact

 

 

 

Make sure air vents are not

 

 

 

 

 

between CPU and heat sink.

 

 

 

blocked.

 

 

 

 

 

Replace thermal pad if

 

 

 

Games and other programs

 

 

 

 

 

needed.

 

 

 

that drive CPU usage toward

 

 

 

 

 

 

 

 

 

100% can contribute.

 

 

 

 

 

 

 

3-16 Troubleshooting and Diagnostics

Service Manual

Image 151
Contents Technology Code KE Hewlett-Packard Development Company, L.P Contents Figures Tables Source Address or Number Comments IntroductionNx9010 Notebook PC DG231A ABT DG231A ABFDG231A ABH DG231A ABNDG232A ABY DG232A ABTDG232A ABU DG232A ABVDG233A ABZ DG233A ABUDG233A ABV DG233A ABYDG234A ACB DG234A ABVDG234A ABY DG234A ABZDG242T ABD DG241T ABHDG241T ABU DG241T ABZDG647A UUF CD-ROMDG640A ABJ DG642A ABJNx9005 Notebook PC DG194A UUG DG194A AKCDG194A AKD DG194A AKNDG196A ABD DG195A UUGDG195A UUZ DG196A ABBDG202A ABM DG201A ABADG201A ABM DG202A ABADG832A ABN DG832A ABEDG832A ABF DG832A ABHNx9000 Notebook PC DG212A ABE DG211A UUZDG212A ABB DG212A ABDDG213A ABU DG213A ABHDG213A ABN DG213A ABTDG224T ABH DG224T ABDDG224T ABE DG224T ABFDG885A ABJ DG882A ABJDG883A ABJ DG884A ABJPavilion ze5300 Notebook PC Pavilion ze5200 Notebook PC Pavilion ze4300 Notebook PC DF965A UUG DF936A ABADF964A ABD DF965A ABEDG190A ABZ DG024A ABLDG025A ABD DG027A UUZPavilion ze4200 Notebook PC DC710A ABH DC709A ABHDC709A ABU DC710A ABEDD506A ABZ DC816A UUZDC850A ABD DD506A ABFPavilion ze4100 Notebook PC Compaq Evo Notebook N1010v Series Compaq Evo Notebook N1050v SeriesCompaq Presario 2500 Series Mobile PC DC731A ABE DC726A ABODC730A ABF DC731A ABBDC755A UUG DC754A ABVDC755A ABE DC755A ABZDG087A ACJ DG017A ABUDG017A UUG DG086A UUFDG098A ABT DG098A ABBDG098A ABE DG098A ABFCompaq Presario 2100 Series Mobile PC DC738A ACJ DC708A ABGDC735A ABC DC735A ABLDC743A ABZ DC742A UUGDC743A ABB DC743A ABVDC808A ABE DC805A ABFDC806A ABH DC806A UUGDD669A UUG DD517A ABADD664A ABU DD668A ABUDF841A ABL DF840A ABCDF840A ABL DF841A ABCDG035A AKL DF976A ABGDF979A ABC DF979A ABLDG193A ABV DG048A ACJDG054A ABA DG191A ABZDG610A ABV DG327A ABZDG608A ABF DG609A ABZABZ Compaq Presario 1100 Series Mobile PCABD Product Comparisons HP Pavilion ze4100 HP Pavilion ze4100 ProcessorHP Pavilion ze4300 HP Pavilion ze4200HP nx9005 Processor HP nx9010 ProcessorHP nx9000 Processor Compaq Evo Notebook Compaq Evo Notebook N1050v ProcessorCompaq Presario Compaq Presario ProcessorFeatures Product Information Mini-PCI door no user parts inside Product Information Product Information Hard disk drive Operation Activating Power ModesTurning the Notebook On and Off Main Status Lights front of notebook Checking the Status of the NotebookKeyboard Status Lights Fn Hot Keys Using Fn Hot KeysHot Key Effect Resetting the Notebook Resetting the NotebookProcessor HP Pavilion ze5300 Bus Architecture SpecificationsSpecifications Physical AttributesCompaq Evo Notebook N1010v and Presario Processor HP nx9010 Bus ArchitectureHP nx9000 Compaq Evo Notebook N1050Compaq Presario 2500, and Compaq Presario PowerMass Storage HP Pavilion ze5200, ze4200, ze4100, Compaq Evo N1050vInput/Output Wireless LANSecurity Features ModemAccessories Docking Power Options1100 PC CardsInternal Design Replaceable Module DiagramFunctional Structure Description Removal Cross-Reference Removal and ReplacementRecommended Screw Torque Values Required EquipmentScrew Thread Size Torque cm-kgf Torque in-lbf Disassembly Flow Disassembly FlowchartRemoval Procedure Removing the BatteryRemoving a Sdram Module Removal and Replacement Removing the Wireless LAN Mini-PCI Card Removal and Replacement Removing the Hard Disk Drive Removing the Hard Disk DriveRemoving the Hard Disk Drive Tray Recovering the Factory SoftwareReplacing Small Parts Replacing Small PartsRemoving the Keyboard Cover Removing the Keyboard Cover 10. Disconnecting the Speaker Cable Reassembly Note 11. Removing the Speaker Assembly Removing the Speaker AssemblyRemoving the Keyboard 12. Removing the Keyboard #1 Phillips screwdriver Removing the Switchboard PCA Removing the CD/DVD Drive Removal and Replacement #1 Phillips screwdriver Authorized Service Providers Only Removing the Display Assembly17. Removing the Display Assembly Reassembly Notes Removing the Top Case Removal and Replacement #1 Phillips screwdriver Removal and Replacement Removal and Replacement Lift the top case off of the notebook Removing the Floppy Drive Removal and Replacement #1 Phillips screwdriver Page Removing the Infrared I/R PCA 24. Removing the I/R PCA Reassembly Note Removing the Audio PCA 25. Removing the Audio PCA Reassembly Note Removing the Heat Sink with Fan Reassembly Notes #0 Phillips screwdriver Reassembly Notes Removing the CPU Module Removal and Replacement Removal Procedure Removal and Replacement Removing the RJ11/1394 Connector Module Removal and Replacement Removing the Motherboard Removal and Replacement #1 Phillips screwdriver Remove the hard disk drive guide 33. Disconnecting the Motherboard Cables Removal and Replacement 34. Removing the Motherboard Reassembly Procedure Wireless Models OnlyPage Replacing Components on a Bottom Case Installing a New Serial Number Label37. Removing a Pcmcia Door 36. Replacing the Antennas Replacing a Pcmcia DoorUsing e-DiagTools for Windows Repairing the Bios IC38. Boot-Block Jumper Using a Bios Floppy DiskRemoving Components Removing Other ComponentsPCA, switchboard Component Removal Procedure Additional Steps Guide, HDDPanel, wireless Antennas wirelessASP Support Options Support by Authorized Service ProvidersSerial Number Label ASP Support Status Basic Troubleshooting Steps TroubleshootingChecking for Customer Abuse Troubleshooting the ProblemVerifying the Repair Scope of Diagnostic Tools Suggestions for TroubleshootingStartup Troubleshooting SuggestionsSupport and provide proof Troubleshooting and Diagnostics Standby/resume Dark display, no light Use Recovery CDs to Some or all keys do Check settings in Control Keyboard Sdram Modem Infrared Motherboard One-Touch button ProblemsMiscellaneous Accessories Running e-Diagtools Diagnostic ToolsDiagtools Diagnostic Program Updating e-DiagtoolsInterpreting the Results Power-On Self-TestBeep Codes Post Description Post Terminal-Error Beep CodesDisplay Bios copyright notice Clear parity checkers Message Description Post Messages02F5 DMA Test Failed Sycard PCCtest 450/460 PC Card Optional Sycard PCCtest CommandsWindows Management Instrumentation WMI Bios Setup UtilityMain Menu Description Default Bios Setup Menus and ParametersBoot Menu Description Default Updating the Notebook’s BiosSystem Devices Menu Description Default Security Menu Description DefaultReplaceable Parts Replaceable Parts Replaceable Parts Ze5300 Ze4200 Pavilion Ze5200 Evo Replaceable PartsSPS-KEYBOARD-INTL Pavilion Ze4200 Ze5300 Nx9005 Ze5200 EvoSPS-KEYBOARD-RU SPS-HEATSINK 3F W/2 SPS-BD System DF SPS-ENCLOSURE Base DF SPS-DRV HD 60 G SPS Panel IR 3F W/IR Pavilion Part Accessory Replaceable PartsPavilion Ze4300 N1010v ExchangePart Number Reference SPS-CORD AC PWR SPS-CORD AC PWR 2 WIRE-IT SPS-BD Switch W/CABLE 1F CPQ SPS-BD Inverter SPS-CASE TOP 3F CPQ FF SPS-DRV Dskt 1.44MB 3F F4640-60924 Replaceable Parts Reference Information Password Removal PolicyHewlett-Packard Display Quality Statement Mechanical Imperfections LCD GuidelinesService Notes and Obsolete Parts
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2500, 2100, 1100 specifications

The HP 1100 and 1100A are pivotal laser printers developed by Hewlett-Packard in the early 1990s, marking significant advancements in printing technology of their time. Since their introduction, these models have garnered a reputation for reliability and efficiency, making them a staple in many offices.

One of the standout features of the HP 1100 series is its fast printing speed. The printers can produce up to 12 pages per minute, which was an impressive feat at the time of their release. This speed significantly reduced waiting times, allowing users to handle large-volume printing jobs with ease. Furthermore, the printers support a variety of media types, including letterhead, envelopes, and labels, enhancing versatility in print applications.

The HP 1100 and 1100A utilize laser technology, which ensures sharp and high-quality prints. The printers have a native resolution of 600 x 600 dots per inch (DPI), enabling crisp text and detailed graphics. This high-resolution output made the models particularly favored for producing professional documents and presentations.

Another key characteristic is the generous memory capacity. The HP 1100 typically comes with 2 MB of standard RAM, which is expandable, allowing for improved performance in handling complex print jobs. Users can adjust the memory according to their requirements, resulting in better efficiency, particularly in environments that demand high-volume printing.

The HP 1100 series also showcases a straightforward and user-friendly operation. The built-in control panel simplifies the printing process, allowing users to manage jobs intuitively. Additionally, with the inclusion of parallel and later USB connectivity options, integration with various computer systems was seamless, ensuring compatibility with existing office infrastructure.

Energy efficiency is another aspect worth noting, as the printers are designed to consume minimal power when idle, aligning with the growing demand for eco-friendly solutions.

Overall, the HP 1100 and 1100A stand out for their robust construction, high-speed performance, exceptional print quality, and user-friendly features, making them a trusted choice for small to medium-sized businesses in need of dependable printing solutions. Their impact on the printing landscape during the 1990s continues to be felt today, as they paved the way for subsequent generations of laser printers.