HP 4100 manual Diagnostic Tools, OmniBook Diagnostic Program, Creating a Diagnostic Floppy Disk

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Diagnostic Tools

This section describes the following diagnostic tools you can use for troubleshooting and repairing the OmniBook:

OmniBook hardware diagnostic program (below).

Power-on self-test (page 3-17).

Sycard PCCtest 450 PC Card (page 3-20).

Desktop Management Interface (page 3-21).

BIOS Setup utility (page 3-23).

OmniBook Diagnostic Program

The OmniBook hardware diagnostic program provides two levels of testing:

User-level testing using the basic hardware test.

Advanced testing using the individual hardware tests.

Figure 3-2. OmniBook Diagnostic Screens — Basic and Advanced

The tests are designed to run after the system reboots. This ensures that the computer will be in a predictable state, so the diagnostic program can properly test the hardware components. The tests are non-destructive and are intended to preserve the state of the computer. The OmniBook reboots when you exit the program so drivers can be loaded.

Creating a Diagnostic Floppy Disk

After inserting a formatted floppy disk in the floppy drive, do one of the following to create a diagnostic floppy disk:

On an OmniBook with a factory software installation, run diaginst from the \Dmi\Hpdiags directory on the hard disk.

–or–

If TopTools is installed, use the DiagTools page to create the disk.

On any computer with a CD-ROM drive, run diaginst from the \Omnibook\Dmi\Hpdiags directory on the OmniBook 4100 Recovery CD.

3-12 Troubleshooting and Diagnostics

HP OmniBook 4100

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Contents HP OmniBook Edition History Contents Figures TablesHP OmniBook Source IntroductionSources of OmniBook Information Address or NumberProduct Information OmniBook 4100 ModelsFeatures and Operation OmniBook Front ViewOmniBook OmniBook 2100/3100 Processor Memory Power Management Power StatesProduct Comparisons Video Operating SystemActivating Power Modes Turning the OmniBook On and OffMain Status Lights LED Strip Cable Checking the Status of the OmniBookKeyboard Status Lights VGA PCA Fn Hot Keys Using Fn Hot KeysResetting the OmniBook Hot KeySystem Interrupts System ResourcesSystem Memory System Input/Output Addresses 100-3FF 10. DMA ChannelsSpecifications 11. OmniBook 4100 SpecificationsProduct Information HP OmniBook OmniBook 4100-Only Accessories 12. OmniBook 4100 AccessoriesOmniBook 7100, 4100, 3100, 2100 Accessories Replaceable Module Diagram Internal Design13. Functional Structure Docking portPage Removal and Replacement Removal Cross-ReferenceScrew Thread Size Required EquipmentRecommended Screw Torques Torque kgfcm Torque inlbfRemoving the Battery or Plug-In Module Removal ProcedureDescription Part Number RAM Board Replacement Part NumbersRemoving a RAM Board Exchange Part NumberRemoving the Hard Disk Drive Hard Disk Drive Replacement Part NumbersDescription Part Number Exchange Part Number Installing a Hard Drive in the Cover Reassembly Notes Creating a Hibernate PartitionReplacing Small Parts Replacement ProcedureReplacing Small Parts User-Replaceable Removing the Keyboard Removing the KeyboardHint Removing the Display Assembly Removing the DisplayRemoving the LCD Module Display Component CompatibilityRemoval and Replacement HP OmniBook Removing the Display Reassembly Notes Removing the Top Case Removing the Top Case Reassembly Notes Removing the Motherboard or Bottom Case Removing the Motherboard Reassembly Notes 10. Installing Docking Doors and Module Latch Installing a New Serial Number LabelRemoving the Bios IC 12. Removing the Bios ICRemoving Display Components Display Bezel Display Case Removal ProceduresRemoving Other Components Component Cable HolderComponent Display Latch Removing Top Case Components 10. Removing Bottom Case ComponentsFan Removal Procedures Component CPU Bottom Plate CPU Module MMO CPU Top PlateComponent Frame, Left Frame, Left or Right Heatsink Parts IR PCA Lvds PCAComponent Speaker, Left Speaker, Right Speaker Cover VGA PCATroubleshooting and Diagnostics Troubleshooting Troubleshooting the ProblemVerifying the Repair Suggestions for Troubleshooting Scope of Diagnostic ToolsSymptom Troubleshooting SuggestionsStartup Repair Center Likely Causes Power/BatteryCall Center Suggestions Repair Center CommentsErratic display Pointing stick Touch pad Call Center SuggestionsSerial/Parallel Accessories Symptom AC adapterMiscellaneous Check module contacts. Push system-off button OmniBook Diagnostic Program Diagnostic ToolsCreating a Diagnostic Floppy Disk Running the Diagnostic Test EnterOmniBook Diagnostic Error Codes Code Suggestions System TestsHard Disk Tests Parallel Port Tests Beep Codes Power-On Self-TestPost Terminal-Error Beep Codes Post DescriptionMessage Post MessagesDescription Allocation Error for device Message DescriptionSycard PCCtest 450 CardBus Card Optional Using the DMI Interface Installing the DMI PackageUninstalling the DMI Package Desktop Management Interface DMIContents of the DMI Package DMI ComponentsBios Setup Menus and Parameters Bios Setup UtilityRunning the Bios Setup Utility Main Menu DefaultSecurity Menu Default Power Menu DefaultBoot Menu Default Exit MenuPage Replaceable Parts Exploded View OmniBook Replaceable Parts User- Replaceable41 PCA, DC-DC Display Components Motherboard Components Assembly-Component Breakdown Accessory Replaceable PartsPart Number Reference PCA, VGA PCA, IR PCA, DC-DCPart Number Exchange Part Number F1460-69098 Password Removal Policy Reference InformationHewlett-Packard Display Quality Statement Reference Information HP OmniBookOmniBook 4100 LCD Guidelines TFT Page Page Part Number F1460-90020
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