HP 4100 manual OmniBook Diagnostic Error Codes, Code Suggestions System Tests

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Note that the serial and parallel port tests are more thorough if you connect a loopback connector to the port before running the test for that port. See the wiring diagrams below.

5 9

16

13

25

These connections are not used.

Diodes are 1N4004 or equivalent (IF=1A, VF=1V@1A, VR=30-400V)

1 14

Figure 3-3. Serial and Parallel Loopback Connectors

Interpreting the Results

The following table lists test groups, error codes, and suggestions for followup actions. Consider these suggestions in combination with other troubleshooting information.

Table 3-3. OmniBook Diagnostic Error Codes

Code

Suggestions

System Tests

0001h - Reseat or replace the CPU module.

0008h

 

0009h

Replace the motherboard.

0010h -

Reseat or replace the CPU module.

002Fh

 

0030h -

Replace the motherboard.

0040h

 

0041h

Unrecognized interrupts. Run BIOS Setup and

 

check IRQ assignments for all devices.

0050h -

Replace the motherboard.

0070h

 

0071h

Bad CMOS checksum. Reset the system, then

 

run BIOS Setup and check settings. Replace

 

motherboard.

0072h

Configuration mismatch in CMOS. Reset the

 

system, then run BIOS Setup and check

 

settings. Replace motherboard.

0073h

Bad CMOS RAM size. Reset the system, then

 

run BIOS Setup and check settings. Replace

 

motherboard.

0074h

Bad CMOS time. Reset the system, then run

 

BIOS Setup and check settings. Replace

 

motherboard.

0075h -

Reset the system. Replace the motherboard.

0076h

 

0077h

Replace the motherboard.

0078h

Bad CMOS checksum. Reset the system, then

 

run BIOS Setup and check settings. Replace

 

motherboard.

0079h

Replace the motherboard.

0083h -

Replace the BIOS IC. Replace the

0086h

motherboard.

0087h

Replace the motherboard.

0088h

Replace the BIOS IC.

0090h -

Replace the BIOS IC. Replace the

0096h

motherboard.

009Ah -

Replace the BIOS IC. Replace the

009Eh

motherboard.

009Fh

Insufficient DOS memory. Load fewer device

 

drivers.

00A0h

No repair. (ESCD not supported.)

00A1h

Replace the BIOS IC. Replace the

 

motherboard.

00A2h -

No repair. (ESCD not supported.)

00A3h

 

00A4h

Replace the BIOS IC.

00A5h -

No repair. (ESCD not supported.)

00A6h

 

00A7h

Replace the BIOS IC. Replace the

 

motherboard.

00FFh

Rerun the test. (Possible diagnostic

 

programming error.)

Memory Tests

The addresses below are absolute (32-bit) address. These addresses are not in the segment:offset format.

0100h -

Replace the motherboard.

0101h

 

0102h

Replace the BIOS IC.

0120h -

For 01FFFFFFh and below, replace the

0150h

motherboard. For 02000000h and above,

 

replace the RAM board (each 01000000h

 

represents 16MB).

0160h

Address bus short. Remove any RAM board

 

and rerun the test. Check the CPU module for

 

shorts. Replace the motherboard.

0170h -

Replace the motherboard.

0172h

 

0180h

For 01FFFFFFh and below, replace the

 

motherboard. For 02000000h and above,

 

replace the RAM board (each 01000000h

 

represents 16MB).

3-14 Troubleshooting and Diagnostics

HP OmniBook 4100

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Contents HP OmniBook Edition History Contents Figures TablesHP OmniBook Introduction Sources of OmniBook InformationSource Address or NumberProduct Information OmniBook 4100 ModelsFeatures and Operation OmniBook Front ViewPower Management Power States Product ComparisonsOmniBook OmniBook 2100/3100 Processor Memory Video Operating SystemActivating Power Modes Turning the OmniBook On and OffChecking the Status of the OmniBook Main Status Lights LED Strip CableKeyboard Status Lights VGA PCA Using Fn Hot Keys Resetting the OmniBookFn Hot Keys Hot KeySystem Resources System InterruptsSystem Memory System Input/Output Addresses 100-3FF 10. DMA ChannelsSpecifications 11. OmniBook 4100 SpecificationsProduct Information HP OmniBook 12. OmniBook 4100 Accessories OmniBook 4100-Only AccessoriesOmniBook 7100, 4100, 3100, 2100 Accessories Replaceable Module Diagram Internal Design13. Functional Structure Docking portPage Removal and Replacement Removal Cross-ReferenceRequired Equipment Recommended Screw TorquesScrew Thread Size Torque kgfcm Torque inlbfRemoving the Battery or Plug-In Module Removal ProcedureRAM Board Replacement Part Numbers Removing a RAM BoardDescription Part Number Exchange Part NumberHard Disk Drive Replacement Part Numbers Removing the Hard Disk DriveDescription Part Number Exchange Part Number Installing a Hard Drive in the Cover Reassembly Notes Creating a Hibernate PartitionReplacement Procedure Replacing Small PartsReplacing Small Parts User-Replaceable Removing the Keyboard Removing the KeyboardHint Removing the Display Assembly Removing the DisplayRemoving the LCD Module Display Component CompatibilityRemoval and Replacement HP OmniBook Removing the Display Reassembly Notes Removing the Top Case Removing the Top Case Reassembly Notes Removing the Motherboard or Bottom Case Removing the Motherboard Reassembly Notes 10. Installing Docking Doors and Module Latch Installing a New Serial Number LabelRemoving the Bios IC 12. Removing the Bios ICDisplay Bezel Display Case Removal Procedures Removing Other ComponentsRemoving Display Components Component Cable HolderComponent Display Latch Removing Top Case Components 10. Removing Bottom Case ComponentsFan Removal Procedures Component CPU Bottom Plate CPU Module MMO CPU Top PlateComponent Frame, Left Frame, Left or Right Heatsink Parts IR PCA Lvds PCAComponent Speaker, Left Speaker, Right Speaker Cover VGA PCATroubleshooting and Diagnostics Troubleshooting Troubleshooting the ProblemVerifying the Repair Suggestions for Troubleshooting Scope of Diagnostic ToolsTroubleshooting Suggestions SymptomStartup Power/Battery Call Center SuggestionsRepair Center Likely Causes Repair Center CommentsErratic display Pointing stick Touch pad Call Center SuggestionsSerial/Parallel Symptom AC adapter AccessoriesMiscellaneous Check module contacts. Push system-off button Diagnostic Tools OmniBook Diagnostic ProgramCreating a Diagnostic Floppy Disk Running the Diagnostic Test EnterOmniBook Diagnostic Error Codes Code Suggestions System TestsHard Disk Tests Parallel Port Tests Power-On Self-Test Post Terminal-Error Beep CodesBeep Codes Post DescriptionPost Messages MessageDescription Allocation Error for device Message DescriptionSycard PCCtest 450 CardBus Card Optional Installing the DMI Package Uninstalling the DMI PackageUsing the DMI Interface Desktop Management Interface DMIContents of the DMI Package DMI ComponentsBios Setup Utility Running the Bios Setup UtilityBios Setup Menus and Parameters Main Menu DefaultSecurity Menu Default Power Menu DefaultBoot Menu Default Exit MenuPage Replaceable Parts Exploded View OmniBook Replaceable Parts User- Replaceable41 PCA, DC-DC Display Components Motherboard Components Assembly-Component Breakdown Accessory Replaceable PartsPart Number Reference PCA, VGA PCA, IR PCA, DC-DCPart Number Exchange Part Number F1460-69098 Password Removal Policy Reference InformationHewlett-Packard Display Quality Statement Reference Information HP OmniBookOmniBook 4100 LCD Guidelines TFT Page Page Part Number F1460-90020
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