HP z560, z565 manual Blank screen, Connector

Page 19

Blank screen

Problem: Your TV/display screen is blue or black after you turn on the HP Digital Entertainment Center for an extended time.

Solution: To see an image of the HP Digital Entertainment Center video on your TV screen:

1Check the video setup. See “Check video” on page 13.

2If you still can’t see an image of the HP Digital Entertainment Center video on your TV screen, check your video connection type:

Connector

HDMI

Problem: See

“Troubleshooting HDMI” on page 29.

VGA

“Check video” on page 13.

Component (Y, Pb, Pr)

“Troubleshooting Component Video” on page 21.

Problem: Your TV/display screen is off after the HP Digital Entertainment Center resumes from Standby.

Solution: Turn on the TV. Select the correct TV input.

IMPORTANT: Turn on the TV/display and make sure you have connected a video cable before powering on the HP Digital Entertainment Center. If you do not see a picture, turn on the TV/display, connect a video cable, and then turn off and start the HP Digital Entertainment Center. The HP Digital Entertainment Center detects the video out cable connections when you turn it on.

HP Digital Entertainment Center TV/Display Setup Guide 15

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Contents Page USA Table of Contents Page Overview Preparing your system TV/Display SetupVideo Out Usage Hdtv notes After you first turn on your system Starting the TV/Display Setup Wizard Resize adjustment availabilityClick More Programs, HP Settings, and then Video Settings TV/Display Setup WizardFollow the onscreen instructions Video Out Action Select the Hdtv Mode. Click NextYour screen image may vary Your settings may varyChange the screen size Hdmi Click Video & Television Click Resize or pan Hdtv desktop Hdtv Overscan CompensationPage Select Change the signal or HD format Desktop Video AdjustmentsCheck video Video TroubleshootingConnector Usage Problem See Common Video Out ProblemsVideo Out Connection Types Blank screen ConnectorOversized screen Undersized screen with black border Panning Display Image SizeOverscan CroppingClick Properties Screen flashesScreen flickers Unreadable screen textKeyboard does not work Sleep modeNo video after power on sequence DTV channel has audio but no videoCheck component video Troubleshooting Component VideoProblem Screen image Solution See Component video troubleshooting chartClick Play DVD DVD does not play or an error appears on screenIndicates that setup is complete Blank Screen for SolutionBlank screen blue, black, or distorted Video checklist Connect another Video Out Options Video OutLine at bottom of the screen Wrong colors or erratic video on screenClick Control Panel, Add or Remove Programs Blank screen for Action Troubleshooting HdmiRecovering your system with Hdmi or DVI/HDMI Until the screen indicates that setup is completeVideo Out Formats Video Out InformationTV/Display types Scanning system Display resolution/formatAspect ratio Plasma TV/display image retention
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