Troubleshooting HDMI
This section contains important information about troubleshooting problems that may occur with your HP Digital Entertainment Center HDMI Video Out Setup, especially when you connect an HDMI cable to your HDTV.
This section also applies to connecting DVI with an HDMI adapter cable.
Blank screen after powering up and during initial startup with HDMI
Problem: After powering up and during initial startup, if your HP Digital Entertainment Center is connected to
HDMI Video Out, you may notice that the TV/display screen is: dark, blue, distorted, cropped, or inside dark borders.
Solution: If your HDTV displays these conditions, or is too difficult to use, see the following table:
Blank screen for: | Action: |
|
|
1 to 2 minutes after you first turn on your | No action is required. |
system during initial setup. | CAUTION: Do not restart your HP Digital Entertainment Center |
| until the screen indicates that setup is complete. |
|
|
About 30 seconds after restarting. | No action is required. Do not restart your HP Digital Entertainment Center. |
| Please wait for the display to reappear. |
|
|
Recovering your system with HDMI or DVI/HDMI
Problem: On some TVs you do not see a blue and white HP logo screen that shows the function key F10=System Recovery selection. You cannot perform recovery or certain activities in HDMI.
Solution: Change your Video Out connection to VGA; recover your system; and then reconnect the HDMI connection.
NOTE: Go to http://www.hp.com/support to make sure that you have updated software.
HP Digital Entertainment Center TV/Display Setup Guide 29