HP z565, z560 manual Wrong colors or erratic video on screen, Line at bottom of the screen

Page 32

Reinstall the graphics driver

To reinstall the graphics driver to correct a blank or distorted screen in component video:

1Connect another video out. See page 26.

2Click Control Panel, Add or Remove Programs.

3Select NVIDIA Drivers, Remove. Click Yes and then Yes again to erase saved nView profiles.

4Click Yes to restart the HP Digital Entertainment Center.

5After the system restarts, click OK at the Media Center video card error message.

6Close Media Center.

7Click Control Panel, All programs, PC Help and Tools, HP Application Recovery. The Application and Driver Recovery window appears.

8Select Driver Installation to reinstall the drivers shipped with the HP Digital Entertainment Center and click Next.

9Select NVIDIA Graphics Driver and click Install. The driver installs. Click Cancel.

10Reconnect to component video. See page 27.

Wrong colors or erratic video on screen

Problem: During the Media Center optional setup, if your display uses a component video connection, the wizard may change the display color depth and show wrong colors or erratic video. This may occur if you select a resolution that is not supported by your TV/display. The component video cables might not be plugged in correctly.

Solution: If the colors look wrong, or the video seems erratic, do the following:

1See “Check component video” on page 21.

2See “Correcting an extended blank screen with component video out” on page 24.

Line at bottom of the screen

Problem: The TV/display shows a line below the image during DVD playback.

Solution: While playing the DVD, click More Info, then Zoom. Select the zoom that best fits your screen.

28HP Digital Entertainment Center TV/Display Setup Guide

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Contents Page USA Table of Contents Page Overview Video Out Usage Hdtv notes TV/Display SetupPreparing your system After you first turn on your system Resize adjustment availability Starting the TV/Display Setup WizardFollow the onscreen instructions TV/Display Setup WizardClick More Programs, HP Settings, and then Video Settings Select the Hdtv Mode. Click Next Video Out ActionYour settings may vary Your screen image may varyChange the screen size Hdmi Hdtv Overscan Compensation Click Video & Television Click Resize or pan Hdtv desktopPage Desktop Video Adjustments Select Change the signal or HD formatVideo Troubleshooting Check videoVideo Out Connection Types Common Video Out ProblemsConnector Usage Problem See Connector Blank screenOversized screen Undersized screen with black border Display Image Size OverscanCropping PanningScreen flashes Screen flickersUnreadable screen text Click PropertiesSleep mode No video after power on sequenceDTV channel has audio but no video Keyboard does not workTroubleshooting Component Video Check component videoComponent video troubleshooting chart Problem Screen image Solution SeeDVD does not play or an error appears on screen Click Play DVDBlank screen blue, black, or distorted Blank Screen for SolutionIndicates that setup is complete Video checklist Connect another Video Out Video Out OptionsClick Control Panel, Add or Remove Programs Wrong colors or erratic video on screenLine at bottom of the screen Troubleshooting Hdmi Recovering your system with Hdmi or DVI/HDMIUntil the screen indicates that setup is complete Blank screen for ActionTV/Display types Video Out InformationVideo Out Formats Aspect ratio Display resolution/formatScanning system Plasma TV/display image retention
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