HP z560, z565 manual Troubleshooting Component Video, Check component video

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7Test the keyboard. If it still doesn’t work:

Check the batteries for correct installation.

Remove interference sources that may interfere with transmission such as 49 MHz cordless phones, 49 MHz toy remote controls, or metal shelves or furniture.

Move the HP Digital Entertainment Center to another location and retest.

8Clean the trackball. Refer to the instructions in the Getting Started Guide.

Troubleshooting Component Video

This section contains important information about correcting problems that you may encounter with your HP Digital Entertainment Center Component Video Setup.

The component video connections are the green, blue, and red connectors, labeled Y, Pb, Pr, on your HP Digital Entertainment Center back panel. These three connectors combine to form a

quality Video Out. (They do not transfer audio.) There are several types of Component Video Outs. The HP Digital Entertainment Center supports YPbPr Component Video Out only.

Component Video Out requires specific configurations for certain display types and resolutions. You can adjust the display for component video using:

The display wizard. See “TV/Display Setup Wizard” on page 5.

Or

See “HDTV Overscan Compensation” on page 10.

Check component video

To check component video before you begin:

1Turn off the TV/display.

2Turn off the HP Digital Entertainment Center by pressing and holding the On/Standby power button for 4 seconds. The On/Standby button should be dark and not lit amber or blue.

3Check the cables. Make sure that they are completely plugged in and that the green, blue, and red colors match on both ends.

Green: Y, Blue: Pb, Red: Pr

4Remove all other video out cables from the HP Digital Entertainment Center back panel.

5Turn on the TV/display.

6Check the TV/display input switch. For example “Component 1.”

7Turn on the HP Digital Entertainment Center by pressing the On/Standby power button. Wait 1 to 2 minutes. The video image should reappear.

HP Digital Entertainment Center TV/Display Setup Guide 21

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Contents Page USA Table of Contents Page Overview Preparing your system TV/Display SetupVideo Out Usage Hdtv notes After you first turn on your system Starting the TV/Display Setup Wizard Resize adjustment availabilityClick More Programs, HP Settings, and then Video Settings TV/Display Setup WizardFollow the onscreen instructions Video Out Action Select the Hdtv Mode. Click NextYour screen image may vary Your settings may varyChange the screen size Hdmi Click Video & Television Click Resize or pan Hdtv desktop Hdtv Overscan CompensationPage Select Change the signal or HD format Desktop Video AdjustmentsCheck video Video TroubleshootingConnector Usage Problem See Common Video Out ProblemsVideo Out Connection Types Blank screen ConnectorOversized screen Undersized screen with black border Overscan Display Image SizeCropping PanningScreen flickers Screen flashesUnreadable screen text Click PropertiesNo video after power on sequence Sleep modeDTV channel has audio but no video Keyboard does not workCheck component video Troubleshooting Component VideoProblem Screen image Solution See Component video troubleshooting chartClick Play DVD DVD does not play or an error appears on screenIndicates that setup is complete Blank Screen for SolutionBlank screen blue, black, or distorted Video checklist Connect another Video Out Options Video OutLine at bottom of the screen Wrong colors or erratic video on screenClick Control Panel, Add or Remove Programs Recovering your system with Hdmi or DVI/HDMI Troubleshooting HdmiUntil the screen indicates that setup is complete Blank screen for ActionVideo Out Formats Video Out InformationTV/Display types Scanning system Display resolution/formatAspect ratio Plasma TV/display image retention
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