HP h9-1350, 120-1000z, 120-1031, 120-1150xt, 120-1134, 120-1133w, 120-1333w, 120-1132 CD and DVD drives

CD and DVD drives (continued)

Symptom	Possible solution
I cannot create (record)	Ensure the disc is inserted with the label facing out and
a disc.	centered in the tray.
	Verify that you are using the correct disc type (media) for the
	drive. Try a different brand of disc.
	Ensure the disc is clean and undamaged. If recording stopped
	during a recording session, the disc may be damaged; use a
	different disc.
	Use the correct type of disc for the type of files you are
	recording.
	When using a CD-R disc, ensure it is blank if recording music,
	and that it is blank or appendable (with space to add more
	data files) if recording data.
	Verify that you are using the correct disc type when you make a
	copy of a disc. Some recording programs can record only to
	the same disc type as the source. For example, you can record
	a DVD only to a DVD+R/-R or a DVD+RW/-RW disc, and you
	can record a CD only to a CD-R or a CD-RW disc.
	Ensure that the disc is in the correct drive, and that you specify
	the same drive in the CD or DVD recording software.
	Select a slower write speed for the recording drive, if a slower
	speed is available.
	The recording software may not let you add a track if it exceeds
	the available space on your disc. You can make space
	available by removing one or more tracks from the list before
	recording the files to the disc.
	Close all software programs and windows before recording.
	Ensure you have enough available space on your hard disk
	drive to store a temporary copy of the content.
	Click the Start button, and then click Computer. Right-click
	the hard disk drive, and then click Properties to view the
	available space.

Troubleshooting and Maintenance 39