CD and DVD drives (continued)
Symptom | Possible solution |
|
|
I cannot create (record) | Ensure the disc is inserted with the label facing out and |
a disc. | centered in the tray. |
|
|
| Verify that you are using the correct disc type (media) for the |
| drive. Try a different brand of disc. |
|
|
| Ensure the disc is clean and undamaged. If recording stopped |
| during a recording session, the disc may be damaged; use a |
| different disc. |
|
|
| Use the correct type of disc for the type of files you are |
| recording. |
|
|
| When using a |
| and that it is blank or appendable (with space to add more |
| data files) if recording data. |
|
|
| Verify that you are using the correct disc type when you make a |
| copy of a disc. Some recording programs can record only to |
| the same disc type as the source. For example, you can record |
| a DVD only to a |
| can record a CD only to a |
|
|
| Ensure that the disc is in the correct drive, and that you specify |
| the same drive in the CD or DVD recording software. |
|
|
| Select a slower write speed for the recording drive, if a slower |
| speed is available. |
|
|
| The recording software may not let you add a track if it exceeds |
| the available space on your disc. You can make space |
| available by removing one or more tracks from the list before |
| recording the files to the disc. |
|
|
| Close all software programs and windows before recording. |
|
|
| Ensure you have enough available space on your hard disk |
| drive to store a temporary copy of the content. |
| Click the Start button, and then click Computer. |
| the hard disk drive, and then click Properties to view the |
| available space. |
|
|
Troubleshooting and Maintenance 39