HP h9-1387, 120-1000z, CQ5802 Software Troubleshooting, Software repair overview, Updating drivers

Page 49

Memory card reader (continued)

Symptom

Possible solution

 

 

Memory card reader

Ensure the memory card is one of the supported types:

cannot read the

CompactFlash (I, II, and Microdrive), Memory Stick, Memory

memory card.

Stick Pro, MultiMedia, Secure Digital, SmartMedia, or xD.

(continued)

Some models may support additional types, such as SDHC

 

(Secure Digital High-Capacity) memory cards.

 

 

 

Ensure the memory card is fully inserted into the correct slot.

 

 

 

Inspect the ends of the memory cards for dirt or material that

 

closes a hole or spoils a metal contact. Clean the contacts with

 

a lint-free cloth and a small amount of isopropyl alcohol.

 

Replace the memory card if necessary.

 

 

Software Troubleshooting

Your computer uses the operating system and installed software programs during normal operation. If your computer works improperly or stops because of the software, you may be able to repair it.

Some software repairs are as simple as restarting your computer, and others require performing a system recovery from files on your hard disk drive.

Software repair overview

The most efficient way to repair software problems is simply to restart the computer or turn the computer off completely and then power it back up again. If this does not work, then explore the following methods for fixing your computer if you are experiencing software problems:

￿Updating drivers (see the following section, “Updating drivers”).

￿Microsoft System Restore (see “Microsoft System Restore” on page 46) — Restores your computer configuration to a configuration that was in use before the current software problem existed.

￿Software program and hardware driver reinstallation (See “Software program and hardware driver reinstallation” on page 47) — Allows reinstallation of the factory-installed software or hardware driver by using the Recovery Manager program.

￿System recovery (see “System Recovery” on page 50) — Erases and reformats the hard disk drive, deleting all data files you have created, and then reinstalls the operating system, programs, and drivers.

Updating drivers

A driver is a software program that enables your computer to communicate with an attached device, such as a printer, hard disk drive, mouse, or keyboard.

Troubleshooting and Maintenance 45

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Contents Getting Started USA Table of Contents Iv Getting Started features vary by model Checking the Computer Installation Setting Up Your ComputerConnecting other devices to the computer Ethernet Network Icon/label Description and functionConnecting speakers Connecting Speakers or MicrophonesAudio connectors Icon/label Description and function Connecting a microphone Connecting headphonesSetting up a wired Ethernet network connection Connecting to a NetworkSetting up a wireless network connection Connecting the Television Signal and Video Cables Connecting a ModemVideo Icon/label Description and function Audio input Television Icon/label Description and function Input Television Icon/label Description and function OutputCallouts Connecting the TV signal source without a set-top boxCallouts Using an external IR receiver Using an infrared receiver IR blasterPreparing to Use Your Computer Turning Off the Computer Connecting to the InternetRestarting the Computer Click All Programs, and then click Internet Explorer Click Online Services, and then click Get OnlineAdjusting microphone recording level in Windows Adjusting the Speaker VolumeSelecting the Microphone Computer risk Computer feature Using passwordsProtecting Your Computer Using firewall software Using antivirus softwareGuidelines for Installing Software and Hardware Devices Setting Up User AccountsInstalling critical security updates Page Using the Memory Card Reader Special Features of Your ComputerPage Using LightScribe Technology Using a Vertical CD/DVD DriveUsing the Remote Control Accessing Support on the Web Using the Help and Support CenterFinding Guides on the Web Click Support and DriversUsing HP Advisor Software Using the PC Help & Tools FolderFinding Onscreen Guides Click All Programs Click User GuidesUsing the Computer with Safety and Comfort Getting Started features vary by model Troubleshooting Computer Problems Troubleshooting and MaintenanceComputer does not start Symptom Possible solutionClick Start Task Manager End TaskSymptom PowerScreen Resolution Display monitorKeyboard and mouse with cable Possible solution For a mouse with a roller ball Wireless keyboard and mousePossible solution Check for these problems For an optical mouseLED light, and hold it for Connection was Audio and speakers Then click Open Volume MixerInternet access CD and DVD drives CD and DVD drives Select Search automatically for updated driver Update Driver SoftwareVideo SoftwareHardware installation Performance Bluetooth Devices Wireless devicesCheck mark in the My device is set up and ready to RemoveMemory card reader Remote controlSoftware repair overview Software TroubleshootingUpdating drivers Click System protection Microsoft System RestoreClick Software Program Reinstallation Software program and hardware driver reinstallationMaintenance tasks MaintenanceWeekly MonthlyCreating system recovery discs Creating data backup discsCleaning the computer and monitor Keeping the Computer Free of Dust, Dirt, and HeatCleaning the computer vents System RecoveryCleaning the keyboard and mouse System recovery options Creating recovery discsSystem recovery from the Windows 7 Start Menu Starting system recovery from user-created recovery discs Additional Troubleshooting Performing the Post-Recovery ProcedureWindows 7 Troubleshooting Tools HP Support AssistantIndex See audio speakers Checking installation Page Page Power to make a change
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CQ5700Y, CQ5715F, 810-145qe, 810-270st, CQ5500F specifications

HP has long been a recognized name in the realm of personal computers, providing a variety of models catering to different user needs. Among these are the HP a1777c, a1747c, CQ5102F, SR5027CL, and SR5127CL, each boasting unique features, technologies, and characteristics that make them suitable for various tasks.

The HP a1777c is a compact all-in-one desktop that features a 20-inch display, making it an ideal choice for those who value space-saving designs. It is powered by an AMD Athlon 64 processor, which provides sufficient performance for everyday computing tasks like web browsing, document editing, and multimedia playback. The integrated graphics enhance user experience, while the 4GB RAM ensures smooth multitasking capabilities, enabling users to run several applications simultaneously.

On the other hand, the HP a1747c is another compact option designed for performance. It features an Athlon 64 processor and comes equipped with a larger 250GB hard drive, enabling ample storage for files, applications, and media. This model also encompasses a 19-inch monitor, making it slightly smaller in screen size than the a1777c. Its integrated audio and video capabilities cater to users who engage in light gaming and entertainment.

For those seeking an efficient and budget-friendly choice, the HP CQ5102F stands out. It features an AMD Sempron processor, and while it may not boast the raw power of its counterparts, it is perfect for casual users who primarily engage in web browsing and content consumption. The CQ5102F typically houses 2GB of RAM, which can be upgraded for improved performance, while its compact design allows for easy placement in smaller workspaces.

The HP SR5027CL and SR5127CL models are tailored for users requiring robust performance for demanding applications. Both feature dual-core processors, offering enhanced speed for multitasking and gaming. The SR5027CL generally comes with 500GB of storage, while the SR5127CL may provide even larger HDD options, catering to users with extensive media libraries. With support for discrete graphics cards, these models excel in gaming and graphic design tasks.

In summary, the HP a1777c, a1747c, CQ5102F, SR5027CL, and SR5127CL each cater to different user requirements. Whether it is the compact all-in-one design of the a1777c, the budget-friendly nature of the CQ5102F, or the robust capabilities of the SR models, HP continues to deliver versatile solutions for a wide range of computing needs.
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