HP dc5850 manual Table A-3 System Error Messages Probable Cause

Page 97

 

 

 

 

 

Error Messages and Codes

 

 

 

 

 

A.4 System Error Messages (1xx-xx)

 

 

 

 

 

 

 

 

 

Table A-3.

 

 

 

 

 

System Error Messages

 

 

 

 

 

 

 

 

 

Message

Probable Cause

Message

Probable Cause

 

 

 

 

 

 

101

Option ROM error

109-02

CMOS clock rollover test failed

 

 

 

 

 

 

102

System board failure [1]

109-03

CMOS not properly initialized (clk test)

 

 

 

 

 

 

103

System board failure

110-01

Programmable timer load data test failed

 

 

 

 

 

 

104-01

Master int. cntlr. test failed

110-02

Programmable timer dynamic test failed

 

 

 

 

 

 

104-02

Slave int. cntlr. test failed

110-03

Program timer 2 load data test failed

 

 

 

 

 

 

104-03

Int. cntlr. SW RTC inoperative

111-01

Refresh detect test failed

 

 

 

 

 

 

105-01

Port 61 bit <6> not at zero

112-01

Speed test Slow mode out of range

 

 

 

 

 

 

105-02

Port 61 bit <5> not at zero

112-02

Speed test Mixed mode out of range

 

 

 

 

 

 

105-03

Port 61 bit <3> not at zero

112-03

Speed test Fast mode out of range

 

 

 

 

 

 

105-04

Port 61 bit <1> not at zero

112-04

Speed test unable to enter Slow mode

 

 

 

 

 

 

105-05

Port 61 bit <0> not at zero

112-05

Speed test unable to enter Mixed mode

 

 

 

 

 

 

105-06

Port 61 bit <5> not at one

112-06

Speed test unable to enter Fast mode

 

 

 

 

 

 

105-07

Port 61 bit <3> not at one

112-07

Speed test system error

 

 

 

 

 

 

105-08

Port 61 bit <1> not at one

112-08

Unable to enter Auto mode in speed test

 

 

 

 

 

 

105-09

Port 61 bit <0> not at one

112-09

Unable to enter High mode in speed test

 

 

 

 

 

 

105-10

Port 61 I/O test failed

112-10

Speed test High mode out of range

 

 

 

 

 

 

105-11

Port 61 bit <7> not at zero

112-11

Speed test Auto mode out of range

 

 

 

 

 

 

105-12

Port 61 bit <2> not at zero

112-12

Speed test variable speed mode inop.

 

 

 

 

 

 

105-13

No int. generated by failsafe timer

113-01

Protected mode test failed

 

 

 

 

 

 

105-14

NMI not triggered by timer

114-01

Speaker test failed

 

 

 

 

 

 

106-01

Keyboard controller test failed

116-xx

Way 0 read/write test failed

 

 

 

 

 

 

107-01

CMOS RAM test failed

162-xx

Options failed (mismatch in drive type)

 

 

 

 

 

 

108-02

CMOS interrupt test failed

163-xx

Time and date not set

 

 

 

 

 

 

108-03

CMOS not properly initialized

164-xx

Memory size

 

 

 

 

 

 

109-01

CMOS clock load data test failed

199-00

Installed devices test failed

 

 

 

 

 

 

 

NOTES:

[1]102 message code may be caused by one of a variety of processor-related problems that may be solved by replacing the processor, although system board replacement may be needed.

 

Technical Reference Guide

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A-5

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Contents October Technical Reference GuideTechnical Reference Guide Contents Input/Output Interfaces System SupportIntegrated Graphics Subsystem Power and Signal DistributionError Messages and Codes Index System BiosAbout this Guide IntroductionAdditional Information Sources Online ViewingNotational Conventions Serial NumberSpecial Notices ValuesAcronyms and Abbreviations Common Acronyms and AbbreviationsAcronym or Abbreviation Description CDS Eisa LAN PAL Sdvo URL Introduction Introduction System OverviewFeatures SFF Feature Difference Matrix by Form FactorSystem Architecture HP Compaq dc5850 Business PC Architecture, Block diagram Chipset AMD Processor SupportChipset Components and Functionality Components FunctionSystem Memory Support ComponentsSupport Component Functions Component Name FunctionSerial Interface Mass StorageUniversal Serial Bus Interface Network Interface ControllerAudio Subsystem Integrated Graphics ProcessorIntegrated Graphics Subsystem Statistics Integrated Graphics ControllerEnvironmental Specifications Factory Configuration SpecificationsPower Supply Electrical Specifications Parameter Operating Non-operatingParameter SFF Physical SpecificationsSystem Overview Processor/Memory Subsystem Architecture Processor/Memory SubsystemAMD Processor Overview AMD ProcessorsProcessor Changing/Upgrading Supported Processors partial listingMemory Subsystem Memory Mapping and Pre-allocation Memory Loading/UpgradingMemory Socket Loading Channel a Channel B SocketSystem Memory Map for maximum of 8 gigabytes Processor/Memory Subsystem PCI Bus Overview System SupportPCI 2.3 Bus Operation PCI Express Bus Operation Device REQ/GNT Line PCI Connector SlotSoftware/Driver Layer Transaction Protocol LayerOption ROM Mapping PCI Power Management SupportPCI Interrupts Link LayerPCI 2.3 Connector PCI ConnectorsPCI 2.3 Bus Connector Pinout PCI Express Bus Connector Pinout PCI Express ConnectorsSystem Resources Apic ModeInterrupts ModeConnector PCI slot 1 J20 Direct Memory AccessPCI Interrupt Distribution System Interrupts System BoardClearing Cmos Real-Time Clock and Configuration MemorySystem Management Configuration Memory Cmos MapStandard Cmos Locations Security FunctionsCable Lock Provision Power-On / Setup PasswordInterface Security Acpi Wake-Up Events Power ManagementAcpi Wake-Up Event System Wakes From System Status System Status PowerLED Beeps Action RequiredThermal Sensing and Cooling System Operational Status LED IndicationsSystem I/O Map Register Map and Miscellaneous FunctionsPort Function System I/O MapSB700 Functions Gpio FunctionsSIO Controller Functions System Support Input/Output Interfaces Pin Sata Connector Pinout Sata ConnectorSata Interfaces AHCI/RAID SupportImplementing Ahci RAID for Non-Factory Configurations Factory Configuration for RAIDRAID 1-Mirroring with Two Hard Drives Diskette Drive Interface Pin Signal Description Pin Diskette Drive Connector PinoutSerial Interface DB-9 Serial Connector PinoutEnhanced Parallel Port Mode Standard Parallel Port ModeExtended Capabilities Port Mode Parallel Interface SupportDB-25 Parallel Connector Pinout Parallel Interface ConnectorPin Signal Function Keyboard Interface Operation Keyboard/Pointing Device InterfaceKeyboard/Pointing Device Connector Pinout Keyboard/Pointing Device Interface ConnectorPointing Device Interface Operation USB Connector Pinout USB ConnectorSB700 signals USB Connector Location Universal Serial Bus InterfaceUSB Cable Data Signal Insulation colorUSB Cable Length Data USB Color CodeAudio Subsystem Audio Subsystem Functional Block DiagramHD Audio Link Bus HD Audio ControllerAudio Multistreaming HD Audio Subsystem Specifications Audio SpecificationsParameter Measurement LAN I/F NIC Network Interface ControllerWake-On-LAN Support Power Management SupportAlert Standard Format Support NIC Specifications NIC ConnectorNIC Specifications Parameter Compatibility standard orprotocolIntegrated Graphics Processor Functional Description Integrated Graphics Processor, Block diagramUpgrading Analog Monitor Connector Monitor ConnectorsDB-15 Monitor Connector Pinout DVI-D Monitor Connector Pinout DVI-D ConnectorPin Signal Integrated Graphics Processor Power Distribution Power and Signal DistributionSFF 240-Watt Power Supply Unit Specifications SFF Power SupplyMin Range Current Max Surge Tolerance Loading Ripple MT 300-Watt Power Supply Unit Specifications MT Power SupplyRange or Min Current Max Surge Tolerance Loading Ripple Power Button Power ControlPower Button Actions Pressed Power Button ResultsPower LED Indications Condition Wake-On-LAN Wake Up EventsPower Transition OS Restart System Power StatesState System Condition Consumption To S0 by RequiredSystem Board Component Designations Signal DistributionDesignator Component function Shows pinouts of headers used on the sytem boards Power and Signal Distribution System Bios Upgrading ROM FlashingChangeable Splash Screen Boot Device Order Boot FunctionsNetwork Boot F12 Support Memory Detection and ConfigurationBoot Error Codes Boot Error CodesVisual power LED Audible speaker Meaning Client Management Functions Function ModeClient Management Functions INT15 System ID and ROM Type Temperature StatusSystem ID Numbers System System ID Form Factor Subsystem Device IDType Data Smbios FunctionsManagement Functions USB Legacy SupportBeep/Power LED Codes Error Messages and CodesTable A-1 Beep/Power LED Codes Beeps Power LED Probable CausePower-On Self Test Post Messages Table A-2 Error Messages and Codes Table A-3 System Error Messages Probable Cause System Error MessagesMemory Error Messages Memory Error MessagesTable A-4 Message Probable CauseTable A-5 Keyboard Error Messages Probable Cause Keyboard Error MessagesVideo Graphics Error Messages Printer Error MessagesTable A-6 Printer Error Messages Probable Cause Table A-7 Video Graphics Error Messages Probable CauseTable A-8 Diskette Drive Error Messages Probable Cause Diskette Drive Error MessagesTable A-9 Serial Interface Error Messages Probable Cause Serial Interface Error MessagesModem Communications Error Messages System Status Error Messages System Status Error MessagesTable A-11 Table A-12 Hard Drive Error Messages Probable Cause Hard Drive Error MessagesXx = 03, Hard drive read/write compare test Table A-13 Hard Drive Error Messages Probable Cause Table A-14 Video Graphics Error Messages Probable Cause Audio Error MessagesTable A-15 Audio Error Messages Probable Cause Network Interface Error Messages 17 DVD/CD-ROM Error MessagesDVD/CD-ROM Error Messages Table A-17 Network Interface Error Messages Probable CauseTable A-18 Scsi Interface Error Messages Scsi Interface Error Messages 65xx-xx, 66xx-xxPointing Device Interface Error Messages 8601-xx Error Messages and Codes Numerics IndexIndex
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dc5850 specifications

The HP dc5850 is a desktop computer that was designed for business environments, offering a blend of performance, reliability, and efficiency. Released during the height of the mid-2000s, this system is powered by AMD processors, particularly the Athlon or Phenom series, which ensures that it can handle various computational tasks with ease.

The dc5850 features a compact chassis that adheres to the Microtower form factor. This design not only saves space but also allows for easier upgrades and maintenance. The unit typically supports a range of RAM configurations, with options for up to 8GB of DDR2 memory. This flexibility enables the user to tailor the system's performance according to their needs, whether for basic office tasks or more demanding applications.

Storage options on the HP dc5850 include a 3.5-inch HDD that can accommodate substantial data, with capacities typically ranging from 160GB to 1TB. The inclusion of a SATA interface ensures fast data transfer rates, which is essential for improving overall system performance. Moreover, the dc5850 boasts multiple USB ports, including USB 2.0 and sometimes even USB 3.0, facilitating easy connectivity with peripherals such as printers, scanners, and external drives.

Graphics capabilities on the dc5850 are generally provided by integrated solutions, although users have the option to add discrete graphics cards for enhanced performance in visual tasks. The system often comes with integrated audio, which supports basic multimedia needs without requiring additional sound cards.

In terms of connectivity, the HP dc5850 features built-in Ethernet for wired networking and may also offer options for Wi-Fi capabilities via PCI expansion slots. This makes it suitable for networked business environments, enabling seamless integration into office infrastructures.

The system is designed with energy efficiency in mind, complying with various environmental standards, thereby reducing its carbon footprint. This aspect may also lead to lower operational costs for businesses focused on sustainability.

Overall, the HP dc5850 stands out as a versatile desktop solution, catering to the essential needs of small to medium-sized businesses. With its combination of performance, expandability, and energy efficiency, it remains a noteworthy choice for users seeking reliable computing power in a compact and manageable form.