HP 6005 Pro manual Enww

Page 26

Table 2-5Solving Display Problems (continued)

Cannot enable integrated graphics after installing a PCI Express graphics card.

Cause

Solution

 

 

On systems with Intel integrated graphics, the integrated graphics cannot be enabled after installing a PCI Express x16.

The integrated graphics can be enabled in Computer Setup if a PCI or PCI Express x1 graphics card is installed, but it cannot be enabled if there is a graphics card in the PCI Express x16 slot.

On systems with AMD integrated graphics, the integrated graphics can be enabled in Computer Setup only if an AMD PCI Express x16 graphics card is installed.

On systems with AMD integrated graphics, install an AMD PCI Express x16 graphics card and enable the integrated graphics in Computer Setup.

Blank screen and the power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps five times. (Beeps stop after fifth iteration but LEDs continue flashing.)

Cause

Solution

 

 

Pre-video memory error.

1.Reseat DIMMs. Power on the system.

2.Replace DIMMs one at a time to isolate the faulty module.

3.Replace third-party memory with HP memory.

4.Replace the system board.

Blank screen and the power LED flashes Red six times, once every second, followed by a two second pause, and the computer beeps six times. (Beeps stop after fifth iteration but LEDs continue flashing.)

Cause

Solution

 

 

Pre-video graphics error.

For systems with a graphics card:

1.Reseat the graphics card. Power on the system.

2.Replace the graphics card.

3.Replace the system board.

For systems with integrated graphics, replace the system board.

Blank screen and the power LED flashes Red seven times, once every second, followed by a two second pause, and the computer beeps seven times. (Beeps stop after fifth iteration but LEDs continue flashing.)

Cause

Solution

 

 

System board failure (ROM detected failure prior to video).

Replace the system board.

 

 

Monitor does not function properly when used with energy saver features.

Cause

Solution

 

 

Monitor without energy saver capabilities is being used with

Disable monitor energy saver feature.

energy saver features enabled.

 

 

 

20 Chapter 2 Troubleshooting Without Diagnostics

ENWW

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Contents Troubleshooting Guide Troubleshooting Guide Iii Iv About This Book Table of contents Accessing DPS Through Computer Setup Contacting Customer SupportHewlett-Packard Vision Field Diagnostics Hewlett-Packard Vision Field DiagnosticsSurvey Tab Status Tab History Tab Protecting the Software Protecting the SoftwareClick the Download button Troubleshooting Without Diagnostics Safety and Comfort Before You Call for Technical SupportHelpful Hints Helpful HintsEnww 1Solving General Problems Solving General ProblemsSolving General Problems Computer date and time display is incorrect Cause SolutionPoor performance is experienced Cause Solution There is no sound or sound volume is too low Cause SolutionCannot remove computer cover or access panel Cause Solution Run Windows XP or Start Accessories Run Cause SolutionEnww 2Solving Power Problems Solving Power ProblemsSolving Power Problems Power supply shuts down intermittently Cause SolutionHard drive error occurs Cause Solution Solving Hard Drive Problems3Solving Hard Drive Problems Disk transaction problem Cause SolutionComputer will not boot from hard drive Cause Solution Solving Hard Drive ProblemsNonsystem disk/NTLDR missing message Cause Solution Computer seems to be locked up Cause SolutionAgain 4Solving Media Card Reader Problems Solving Media Card Reader ProblemsSolving Media Card Reader Problems Can not write to the media card Cause SolutionEnww 5Solving Display Problems Solving Display ProblemsSolving Display Problems Blank screen no video Cause SolutionEnww Select ImageControl/ Horizontal Position or Vertical Dim characters Cause SolutionImage is not centered Cause Solution Out of Range displays on screen Cause Solution Certain typed symbols do not appear correct Cause SolutionCharacter Map into a document Sound cuts in and out Cause Solution Solving Audio Problems6Solving Audio Problems Advanced Device Options Internal Speaker Solving Audio ProblemsLine-in jack is not functioning properly Cause Solution Solving Printer Problems 7Solving Printer Problems8Solving Keyboard Problems Solving Keyboard and Mouse ProblemsSolving Keyboard and Mouse Problems 9Solving Mouse ProblemsEnww 10Solving Hardware Installation Problems Solving Hardware Installation ProblemsSolving Hardware Installation Problems Computer will not start Cause SolutionOption card Goes awayOnce bad card is identified, remove and replace bad 11Solving Network Problems Solving Network ProblemsSolving Network Problems Wake-on-LAN feature is not functioning Cause SolutionNetwork status link light never flashes Cause Solution Diagnostics reports a failure Cause SolutionNew network card will not boot Cause Solution Out of memory error Cause Solution Solving Memory Problems12Solving Memory Problems Memory count during Post is wrong Cause SolutionSolving Memory Problems Insufficient memory error during operation Cause SolutionSome fans only operate when needed Solving Processor Problems13Solving Processor Problems Make sure the processor heatsink is installed properly14Solving CD-ROM and DVD Problems Solving CD-ROM and DVD ProblemsSolving CD-ROM and DVD Problems Mode in Security Password OptionsMovie will not play in the DVD drive Cause Solution Cannot eject compact disc tray-load unit Cause Solution15Solving USB Flash Drive Problems Solving USB Flash Drive ProblemsSolving USB Flash Drive Problems USB flash drive not found identified Cause SolutionSolving Front Panel Component Problems 16Solving Front Panel Component Problems17Solving Internet Access Problems Solving Internet Access ProblemsSolving Internet Access Problems Unable to connect to the Internet Cause SolutionModem Click on System and MaintenanceDouble-clickAgere Systems PCI-SV92PP Soft 18Solving Software Problems Solving Software ProblemsSolving Software Problems Contacting Customer Support Post Error Messages Table A-1Numeric Codes and Text Messages Appendix a Post Error MessagesPost Numeric Codes and Text Messages Control panel message Description Recommended actionPost Numeric Codes and Text Messages Ensure that none of the keys are Under Storage DPS Self-test Emulation back to RAID and select File Emulation to IDE, and select File SaveSelect Security Drivelock Security Save Changes and ExitProblem Problem goes away Network Server Mode Active and No Table A-2Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended ActionPOST, then power off and replace one Check that both power supply cables are Cmos Resetting the Password Jumper Clearing and Resetting the Cmos Locate, press, and hold the Cmos button in for five seconds Figure B-1 Cmos buttonAccessing DPS Through Computer Setup Drive Protection System DPSEnww Index Index
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6005 Pro specifications

The HP 6005 Pro is a robust desktop computer that serves as a versatile solution for both business and home office environments. This model is part of HP's Pro series, designed primarily for professionals who need reliability and performance in a compact form factor. Featuring AMD's Phenom II and Athlon II processors, the 6005 Pro offers a balance of power and efficiency, making it suitable for multitasking and running demanding applications.

One of the standout features of the HP 6005 Pro is its expandability. With a variety of configuration options, users can choose from different processor speeds and RAM capacities, up to 16 GB, ensuring that the system can handle everything from simple office tasks to more complex data processing needs. The desktop supports DDR3 SDRAM, which enhances system responsiveness and enables faster data processing.

In terms of connectivity, the HP 6005 Pro is well-equipped. It includes multiple USB ports, allowing for easy connections to peripherals such as printers, scanners, and external drives. Additionally, it comes with integrated HDMI and VGA outputs, making it simple to connect to a variety of display devices for presentations, multimedia, or extended workspaces.

The HP 6005 Pro also takes security into consideration, offering features such as TPM (Trusted Platform Module) technology. This enhances data encryption and protects sensitive information, making it an excellent choice for businesses handling confidential data. Moreover, HP's BIOS protection helps safeguard the system against unauthorized access and malware attacks.

Another key characteristic of the HP 6005 Pro is its energy efficiency. With an Energy Star rating, the system not only reduces power consumption but also minimizes operational costs. This is particularly beneficial for small to medium-sized businesses looking to lower their overhead while maintaining high productivity levels.

Additionally, the compact design of the HP 6005 Pro allows it to fit comfortably in various workspace configurations, making it an ideal choice for limited office spaces. Its durability ensures that it can withstand the rigors of daily use, making it a sound investment for any budget-conscious organization.

In summary, the HP 6005 Pro combines power, flexibility, and efficiency, catering to the diverse needs of today’s professionals. With its expandable architecture, robust security features, and energy-saving capabilities, it remains a solid choice in the desktop market.
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