HP 6005 Pro manual Post Numeric Codes and Text Messages, Appendix a Post Error Messages

Page 52

POST Numeric Codes and Text Messages

This section covers those POST errors that have numeric codes associated with them. The section also includes some text messages that may be encountered during POST.

NOTE: The computer will beep once after a POST text message is displayed on the screen.

Table A-1Numeric Codes and Text Messages

Control panel message

Description

Recommended action

 

 

 

 

101-Option ROM Checksum Error

System ROM or expansion board option

1.

Verify the correct ROM.

 

ROM checksum.

2.

Flash the ROM if needed.

 

 

 

 

3.

If an expansion board was recently

 

 

 

added, remove it to see if the problem

 

 

 

remains.

 

 

4.

Clear CMOS. (See Appendix B,

 

 

 

Password Security and Resetting

 

 

 

CMOS on page 55.)

 

 

5.

If the message disappears, there may

 

 

 

be a problem with the expansion card.

 

 

6.

Replace the system board.

 

 

 

 

103-System Board Failure

DMA or timers.

1.

Clear CMOS. (See Appendix B,

 

 

 

Password Security and Resetting

 

 

 

CMOS on page 55.)

 

 

2.

Remove expansion boards.

 

 

3.

Replace the system board.

 

 

 

 

110-Out of Memory Space for Option ROMs

Recently added PCI expansion card contains

1.

If a PCI expansion card was recently

 

an option ROM too large to download during

 

added, remove it to see if the problem

 

POST.

 

remains.

 

 

2.

In Computer Setup, set Advanced >

 

 

 

Device Options > NIC PXE Option

 

 

 

ROM Download to DISABLE to prevent

 

 

 

PXE option ROM for the internal NIC

 

 

 

from being downloaded during POST to

 

 

 

free more memory for an expansion

 

 

 

card's option ROM. Internal PXE option

 

 

 

ROM is used for booting from the NIC to

 

 

 

a PXE server.

 

 

 

162-System Options Not Set

Configuration incorrect.

Run Computer Setup and check the

 

RTC (real-time clock) battery may need to

configuration in Advanced > Onboard

 

Devices.

 

be replaced.

Reset the date and time under Control

 

 

Panel. If the problem persists, replace the RTC battery. See the Hardware Reference Guide for instructions on installing a new battery, or contact an authorized dealer or reseller for RTC battery replacement.

163-Time & Date Not Set

Invalid time or date in configuration memory.

 

RTC (real-time clock) battery may need to

 

be replaced.

Reset the date and time under Control Panel (Computer Setup can also be used). If the problem persists, replace the RTC battery. See the Hardware Reference Guide

46 Appendix A POST Error Messages

ENWW

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Contents Troubleshooting Guide Troubleshooting Guide Iii Iv About This Book Table of contents Accessing DPS Through Computer Setup Contacting Customer SupportHewlett-Packard Vision Field Diagnostics Hewlett-Packard Vision Field DiagnosticsSurvey Tab Status Tab History Tab Click the Download button Protecting the SoftwareProtecting the Software Troubleshooting Without Diagnostics Safety and Comfort Before You Call for Technical SupportHelpful Hints Helpful HintsEnww Solving General Problems Solving General Problems1Solving General Problems Computer date and time display is incorrect Cause SolutionCannot remove computer cover or access panel Cause Solution There is no sound or sound volume is too low Cause SolutionPoor performance is experienced Cause Solution Run Windows XP or Start Accessories Run Cause SolutionEnww Solving Power Problems Solving Power Problems2Solving Power Problems Power supply shuts down intermittently Cause SolutionSolving Hard Drive Problems 3Solving Hard Drive ProblemsHard drive error occurs Cause Solution Disk transaction problem Cause SolutionSolving Hard Drive Problems Nonsystem disk/NTLDR missing message Cause SolutionComputer will not boot from hard drive Cause Solution Computer seems to be locked up Cause SolutionAgain Solving Media Card Reader Problems Solving Media Card Reader Problems4Solving Media Card Reader Problems Can not write to the media card Cause SolutionEnww Solving Display Problems Solving Display Problems5Solving Display Problems Blank screen no video Cause SolutionEnww Image is not centered Cause Solution Dim characters Cause SolutionSelect ImageControl/ Horizontal Position or Vertical Out of Range displays on screen Cause Solution Certain typed symbols do not appear correct Cause SolutionCharacter Map into a document 6Solving Audio Problems Solving Audio ProblemsSound cuts in and out Cause Solution Line-in jack is not functioning properly Cause Solution Solving Audio ProblemsAdvanced Device Options Internal Speaker Solving Printer Problems 7Solving Printer ProblemsSolving Keyboard and Mouse Problems Solving Keyboard and Mouse Problems8Solving Keyboard Problems 9Solving Mouse ProblemsEnww Solving Hardware Installation Problems Solving Hardware Installation Problems10Solving Hardware Installation Problems Computer will not start Cause SolutionOnce bad card is identified, remove and replace bad Goes awayOption card Solving Network Problems Solving Network Problems11Solving Network Problems Wake-on-LAN feature is not functioning Cause SolutionNetwork status link light never flashes Cause Solution Diagnostics reports a failure Cause SolutionNew network card will not boot Cause Solution Solving Memory Problems 12Solving Memory ProblemsOut of memory error Cause Solution Memory count during Post is wrong Cause SolutionSolving Memory Problems Insufficient memory error during operation Cause SolutionSolving Processor Problems 13Solving Processor ProblemsSome fans only operate when needed Make sure the processor heatsink is installed properlySolving CD-ROM and DVD Problems Solving CD-ROM and DVD Problems14Solving CD-ROM and DVD Problems Mode in Security Password OptionsMovie will not play in the DVD drive Cause Solution Cannot eject compact disc tray-load unit Cause SolutionSolving USB Flash Drive Problems Solving USB Flash Drive Problems15Solving USB Flash Drive Problems USB flash drive not found identified Cause SolutionSolving Front Panel Component Problems 16Solving Front Panel Component ProblemsSolving Internet Access Problems Solving Internet Access Problems17Solving Internet Access Problems Unable to connect to the Internet Cause SolutionDouble-clickAgere Systems PCI-SV92PP Soft Click on System and MaintenanceModem Solving Software Problems Solving Software Problems18Solving Software Problems Contacting Customer Support Post Error Messages Appendix a Post Error Messages Post Numeric Codes and Text MessagesTable A-1Numeric Codes and Text Messages Control panel message Description Recommended actionPost Numeric Codes and Text Messages Ensure that none of the keys are Under Storage DPS Self-test Emulation to IDE, and select File Save Select Security Drivelock SecurityEmulation back to RAID and select File Save Changes and ExitProblem Problem goes away Network Server Mode Active and No Table A-2Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended ActionPOST, then power off and replace one Check that both power supply cables are Cmos Resetting the Password Jumper Clearing and Resetting the Cmos Locate, press, and hold the Cmos button in for five seconds Figure B-1 Cmos buttonAccessing DPS Through Computer Setup Drive Protection System DPSEnww Index Index
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6005 Pro specifications

The HP 6005 Pro is a robust desktop computer that serves as a versatile solution for both business and home office environments. This model is part of HP's Pro series, designed primarily for professionals who need reliability and performance in a compact form factor. Featuring AMD's Phenom II and Athlon II processors, the 6005 Pro offers a balance of power and efficiency, making it suitable for multitasking and running demanding applications.

One of the standout features of the HP 6005 Pro is its expandability. With a variety of configuration options, users can choose from different processor speeds and RAM capacities, up to 16 GB, ensuring that the system can handle everything from simple office tasks to more complex data processing needs. The desktop supports DDR3 SDRAM, which enhances system responsiveness and enables faster data processing.

In terms of connectivity, the HP 6005 Pro is well-equipped. It includes multiple USB ports, allowing for easy connections to peripherals such as printers, scanners, and external drives. Additionally, it comes with integrated HDMI and VGA outputs, making it simple to connect to a variety of display devices for presentations, multimedia, or extended workspaces.

The HP 6005 Pro also takes security into consideration, offering features such as TPM (Trusted Platform Module) technology. This enhances data encryption and protects sensitive information, making it an excellent choice for businesses handling confidential data. Moreover, HP's BIOS protection helps safeguard the system against unauthorized access and malware attacks.

Another key characteristic of the HP 6005 Pro is its energy efficiency. With an Energy Star rating, the system not only reduces power consumption but also minimizes operational costs. This is particularly beneficial for small to medium-sized businesses looking to lower their overhead while maintaining high productivity levels.

Additionally, the compact design of the HP 6005 Pro allows it to fit comfortably in various workspace configurations, making it an ideal choice for limited office spaces. Its durability ensures that it can withstand the rigors of daily use, making it a sound investment for any budget-conscious organization.

In summary, the HP 6005 Pro combines power, flexibility, and efficiency, catering to the diverse needs of today’s professionals. With its expandable architecture, robust security features, and energy-saving capabilities, it remains a solid choice in the desktop market.
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