HP 6005 Pro manual Post Numeric Codes and Text Messages

Page 53

Table A-1Numeric Codes and Text Messages (continued)

Control panel message

Description

Recommended action

 

 

 

 

 

for instructions on installing a new battery, or

 

 

contact an authorized dealer or reseller for

 

 

RTC battery replacement.

 

 

 

163-Time & Date Not Set

CMOS jumper may not be properly installed.

Check for proper placement of the CMOS

 

 

jumper if applicable.

 

 

 

164-Memory Size Error

Memory amount has changed since the last

Press the F1 key to save the memory

 

boot (memory added or removed).

changes.

 

 

 

 

164-Memory Size Error

Memory configuration incorrect.

1.

Run Computer Setup or Windows

 

 

 

utilities.

 

 

2.

Make sure the memory module(s) are

 

 

 

installed properly.

 

 

3.

If third-party memory has been added,

 

 

 

test using HP-only memory.

 

 

4.

Verify proper memory module type.

 

 

 

 

201-Memory Error

RAM failure.

1.

Ensure memory modules are correctly

 

 

 

installed.

 

 

2.

Verify proper memory module type.

 

 

3.

Remove and replace the identified faulty

 

 

 

memory module(s).

 

 

4.

If the error persists after replacing

 

 

 

memory modules, replace the system

 

 

 

board.

 

 

 

 

213-Incompatible Memory Module in

A memory module in memory socket

1.

Verify proper memory module type.

Memory Socket(s) X, X, ...

identified in the error message is missing

2.

Try another memory socket.

 

critical SPD information, or is incompatible

 

with the chipset.

3.

Replace DIMM with a module

 

 

 

 

 

conforming to the SPD standard.

 

 

 

214-DIMM Configuration Warning

Populated DIMM Configuration is not

Rearrange the DIMMs so that each channel

 

optimized.

has the same amount of memory.

 

 

 

215-DIMM Configuration Error

Populated DIMM configuration is not

Remove power from the system and reinstall

 

optimized.

memory modules. On AMD systems,

 

 

populate modules starting with slot XMM4,

 

 

then XMM3, followed by slots XMM2 and

 

 

XMM1. On Intel systems, populate modules

 

 

starting with slot DIMM1, then DIMM3,

 

 

followed by slots DIMM2 and DIMM4.

 

 

 

 

219-ECC Memory Module Detected ECC

Recently added memory module(s) support

1.

If additional memory was recently

Modules not supported on this Platform

ECC memory error correction.

 

added, remove it to see if the problem

 

 

 

remains.

 

 

2.

Check product documentation for

 

 

 

memory support information.

 

 

 

 

301-Keyboard Error

Keyboard failure.

1.

Reconnect keyboard with computer

 

 

 

turned off.

 

 

2.

Check connector for bent or missing

 

 

 

pins.

 

 

 

 

ENWW

POST Numeric Codes and Text Messages 47

Image 53
Contents Troubleshooting Guide Troubleshooting Guide Iii Iv About This Book Table of contents Contacting Customer Support Accessing DPS Through Computer SetupHewlett-Packard Vision Field Diagnostics Hewlett-Packard Vision Field DiagnosticsSurvey Tab Status Tab History Tab Protecting the Software Protecting the SoftwareClick the Download button Safety and Comfort Before You Call for Technical Support Troubleshooting Without DiagnosticsHelpful Hints Helpful HintsEnww Solving General Problems Solving General Problems1Solving General Problems Computer date and time display is incorrect Cause SolutionPoor performance is experienced Cause Solution There is no sound or sound volume is too low Cause SolutionCannot remove computer cover or access panel Cause Solution Cause Solution Run Windows XP or Start Accessories RunEnww Solving Power Problems Solving Power Problems2Solving Power Problems Power supply shuts down intermittently Cause Solution3Solving Hard Drive Problems Solving Hard Drive ProblemsHard drive error occurs Cause Solution Disk transaction problem Cause SolutionNonsystem disk/NTLDR missing message Cause Solution Solving Hard Drive ProblemsComputer will not boot from hard drive Cause Solution Computer seems to be locked up Cause SolutionAgain Solving Media Card Reader Problems Solving Media Card Reader Problems4Solving Media Card Reader Problems Can not write to the media card Cause SolutionEnww Solving Display Problems Solving Display Problems5Solving Display Problems Blank screen no video Cause SolutionEnww Select ImageControl/ Horizontal Position or Vertical Dim characters Cause SolutionImage is not centered Cause Solution Certain typed symbols do not appear correct Cause Solution Out of Range displays on screen Cause SolutionCharacter Map into a document Sound cuts in and out Cause Solution Solving Audio Problems6Solving Audio Problems Advanced Device Options Internal Speaker Solving Audio ProblemsLine-in jack is not functioning properly Cause Solution 7Solving Printer Problems Solving Printer ProblemsSolving Keyboard and Mouse Problems Solving Keyboard and Mouse Problems8Solving Keyboard Problems 9Solving Mouse ProblemsEnww Solving Hardware Installation Problems Solving Hardware Installation Problems10Solving Hardware Installation Problems Computer will not start Cause SolutionOption card Goes awayOnce bad card is identified, remove and replace bad Solving Network Problems Solving Network Problems11Solving Network Problems Wake-on-LAN feature is not functioning Cause SolutionDiagnostics reports a failure Cause Solution Network status link light never flashes Cause SolutionNew network card will not boot Cause Solution 12Solving Memory Problems Solving Memory ProblemsOut of memory error Cause Solution Memory count during Post is wrong Cause SolutionInsufficient memory error during operation Cause Solution Solving Memory Problems13Solving Processor Problems Solving Processor ProblemsSome fans only operate when needed Make sure the processor heatsink is installed properlySolving CD-ROM and DVD Problems Solving CD-ROM and DVD Problems14Solving CD-ROM and DVD Problems Mode in Security Password OptionsCannot eject compact disc tray-load unit Cause Solution Movie will not play in the DVD drive Cause SolutionSolving USB Flash Drive Problems Solving USB Flash Drive Problems15Solving USB Flash Drive Problems USB flash drive not found identified Cause Solution16Solving Front Panel Component Problems Solving Front Panel Component ProblemsSolving Internet Access Problems Solving Internet Access Problems17Solving Internet Access Problems Unable to connect to the Internet Cause SolutionModem Click on System and MaintenanceDouble-clickAgere Systems PCI-SV92PP Soft 18Solving Software Problems Solving Software ProblemsSolving Software Problems Contacting Customer Support Post Error Messages Post Numeric Codes and Text Messages Appendix a Post Error MessagesTable A-1Numeric Codes and Text Messages Control panel message Description Recommended actionPost Numeric Codes and Text Messages Ensure that none of the keys are Under Storage DPS Self-test Select Security Drivelock Security Emulation to IDE, and select File SaveEmulation back to RAID and select File Save Changes and ExitProblem Problem goes away Network Server Mode Active and No Activity Beeps Possible Cause Recommended Action Table A-2Diagnostic Front Panel LEDs and Audible CodesPOST, then power off and replace one Check that both power supply cables are Cmos Resetting the Password Jumper Clearing and Resetting the Cmos Figure B-1 Cmos button Locate, press, and hold the Cmos button in for five secondsDrive Protection System DPS Accessing DPS Through Computer SetupEnww Index Index
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6005 Pro specifications

The HP 6005 Pro is a robust desktop computer that serves as a versatile solution for both business and home office environments. This model is part of HP's Pro series, designed primarily for professionals who need reliability and performance in a compact form factor. Featuring AMD's Phenom II and Athlon II processors, the 6005 Pro offers a balance of power and efficiency, making it suitable for multitasking and running demanding applications.

One of the standout features of the HP 6005 Pro is its expandability. With a variety of configuration options, users can choose from different processor speeds and RAM capacities, up to 16 GB, ensuring that the system can handle everything from simple office tasks to more complex data processing needs. The desktop supports DDR3 SDRAM, which enhances system responsiveness and enables faster data processing.

In terms of connectivity, the HP 6005 Pro is well-equipped. It includes multiple USB ports, allowing for easy connections to peripherals such as printers, scanners, and external drives. Additionally, it comes with integrated HDMI and VGA outputs, making it simple to connect to a variety of display devices for presentations, multimedia, or extended workspaces.

The HP 6005 Pro also takes security into consideration, offering features such as TPM (Trusted Platform Module) technology. This enhances data encryption and protects sensitive information, making it an excellent choice for businesses handling confidential data. Moreover, HP's BIOS protection helps safeguard the system against unauthorized access and malware attacks.

Another key characteristic of the HP 6005 Pro is its energy efficiency. With an Energy Star rating, the system not only reduces power consumption but also minimizes operational costs. This is particularly beneficial for small to medium-sized businesses looking to lower their overhead while maintaining high productivity levels.

Additionally, the compact design of the HP 6005 Pro allows it to fit comfortably in various workspace configurations, making it an ideal choice for limited office spaces. Its durability ensures that it can withstand the rigors of daily use, making it a sound investment for any budget-conscious organization.

In summary, the HP 6005 Pro combines power, flexibility, and efficiency, catering to the diverse needs of today’s professionals. With its expandable architecture, robust security features, and energy-saving capabilities, it remains a solid choice in the desktop market.