HP 6005 Pro manual 6Solving Audio Problems, Sound cuts in and out Cause Solution

Page 30

Solving Audio Problems

If the computer has audio features and you encounter audio problems, see the common causes and solutions listed in the following table.

Table 2-6Solving Audio Problems

Sound cuts in and out.

Cause

Solution

 

 

Processor resources are being used by other open

Shut down all open processor-intensive applications.

applications.

 

 

 

 

Direct sound latency, common in many media player

In Windows XP only:

applications.

1.

From the Control Panel, select Sounds and Audio

 

 

 

Devices.

 

2.

On the Audio tab, select a device from the Sound

 

 

Playback list.

 

3.

Click the Advanced button and select the Performance

 

 

tab.

 

4.

Set the Hardware acceleration slider to None and the

 

 

Sample rate conversion quality slider to Good and

 

 

retest the audio.

 

5.

Set the Hardware acceleration slider to Full and the

 

 

Sample rate conversion quality slider to Best and

 

 

retest the audio.

 

 

 

Sound does not come out of the speaker or headphones.

Cause

Solution

 

 

Software volume control is turned down or muted.

Double-click the Speaker icon on the taskbar, then make sure that Mute is not selected and use the volume slider to adjust the volume.

Audio is hidden in Computer Setup.

Enable the audio in Computer Setup: Security >

 

Device Security > System Audio.

 

 

The external speakers are not turned on.

Turn on the external speakers.

 

 

The audio device may be connected to the wrong jack.

Ensure that the device is connected to the correct jack on the

 

computer. The speakers should be plugged into the rear line-

 

out jack and the headphones should be plugged into the front

 

headphone jack.

 

 

External speakers plugged into the wrong audio jack on a

See the sound card documentation for proper speaker

recently installed sound card.

connection.

 

 

Digital CD audio is not enabled.

Enable digital CD audio. In the Device Manager, right-click on

 

the CD/DVD device and select Properties. Make sure Enable

 

digital CD audio for this CD-ROM device is checked.

 

 

Headphones or devices connected to the line-out connector

Turn on and use headphones or external speakers, if

mute the internal speaker.

connected, or disconnect headphones or external speakers.

 

 

Computer is in standby mode.

Press the power button to resume from standby mode.

 

 

24 Chapter 2 Troubleshooting Without Diagnostics

ENWW

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Contents Troubleshooting Guide Troubleshooting Guide Iii Iv About This Book Table of contents Accessing DPS Through Computer Setup Contacting Customer SupportHewlett-Packard Vision Field Diagnostics Hewlett-Packard Vision Field DiagnosticsSurvey Tab Status Tab History Tab Protecting the Software Click the Download buttonProtecting the Software Troubleshooting Without Diagnostics Safety and Comfort Before You Call for Technical SupportHelpful Hints Helpful HintsEnww 1Solving General Problems Solving General ProblemsSolving General Problems Computer date and time display is incorrect Cause SolutionThere is no sound or sound volume is too low Cause Solution Cannot remove computer cover or access panel Cause SolutionPoor performance is experienced Cause Solution Run Windows XP or Start Accessories Run Cause SolutionEnww 2Solving Power Problems Solving Power ProblemsSolving Power Problems Power supply shuts down intermittently Cause SolutionHard drive error occurs Cause Solution Solving Hard Drive Problems3Solving Hard Drive Problems Disk transaction problem Cause SolutionComputer will not boot from hard drive Cause Solution Solving Hard Drive ProblemsNonsystem disk/NTLDR missing message Cause Solution Computer seems to be locked up Cause SolutionAgain 4Solving Media Card Reader Problems Solving Media Card Reader ProblemsSolving Media Card Reader Problems Can not write to the media card Cause SolutionEnww 5Solving Display Problems Solving Display ProblemsSolving Display Problems Blank screen no video Cause SolutionEnww Dim characters Cause Solution Image is not centered Cause SolutionSelect ImageControl/ Horizontal Position or Vertical Out of Range displays on screen Cause Solution Certain typed symbols do not appear correct Cause SolutionCharacter Map into a document Solving Audio Problems 6Solving Audio ProblemsSound cuts in and out Cause Solution Solving Audio Problems Line-in jack is not functioning properly Cause SolutionAdvanced Device Options Internal Speaker Solving Printer Problems 7Solving Printer Problems8Solving Keyboard Problems Solving Keyboard and Mouse ProblemsSolving Keyboard and Mouse Problems 9Solving Mouse ProblemsEnww 10Solving Hardware Installation Problems Solving Hardware Installation ProblemsSolving Hardware Installation Problems Computer will not start Cause SolutionGoes away Once bad card is identified, remove and replace badOption card 11Solving Network Problems Solving Network ProblemsSolving Network Problems Wake-on-LAN feature is not functioning Cause SolutionNetwork status link light never flashes Cause Solution Diagnostics reports a failure Cause SolutionNew network card will not boot Cause Solution Out of memory error Cause Solution Solving Memory Problems12Solving Memory Problems Memory count during Post is wrong Cause SolutionSolving Memory Problems Insufficient memory error during operation Cause SolutionSome fans only operate when needed Solving Processor Problems13Solving Processor Problems Make sure the processor heatsink is installed properly14Solving CD-ROM and DVD Problems Solving CD-ROM and DVD ProblemsSolving CD-ROM and DVD Problems Mode in Security Password OptionsMovie will not play in the DVD drive Cause Solution Cannot eject compact disc tray-load unit Cause Solution15Solving USB Flash Drive Problems Solving USB Flash Drive ProblemsSolving USB Flash Drive Problems USB flash drive not found identified Cause SolutionSolving Front Panel Component Problems 16Solving Front Panel Component Problems17Solving Internet Access Problems Solving Internet Access ProblemsSolving Internet Access Problems Unable to connect to the Internet Cause SolutionClick on System and Maintenance Double-clickAgere Systems PCI-SV92PP SoftModem Solving Software Problems Solving Software Problems18Solving Software Problems Contacting Customer Support Post Error Messages Table A-1Numeric Codes and Text Messages Appendix a Post Error MessagesPost Numeric Codes and Text Messages Control panel message Description Recommended actionPost Numeric Codes and Text Messages Ensure that none of the keys are Under Storage DPS Self-test Emulation back to RAID and select File Emulation to IDE, and select File SaveSelect Security Drivelock Security Save Changes and ExitProblem Problem goes away Network Server Mode Active and No Table A-2Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended ActionPOST, then power off and replace one Check that both power supply cables are Cmos Resetting the Password Jumper Clearing and Resetting the Cmos Locate, press, and hold the Cmos button in for five seconds Figure B-1 Cmos buttonAccessing DPS Through Computer Setup Drive Protection System DPSEnww Index Index
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6005 Pro specifications

The HP 6005 Pro is a robust desktop computer that serves as a versatile solution for both business and home office environments. This model is part of HP's Pro series, designed primarily for professionals who need reliability and performance in a compact form factor. Featuring AMD's Phenom II and Athlon II processors, the 6005 Pro offers a balance of power and efficiency, making it suitable for multitasking and running demanding applications.

One of the standout features of the HP 6005 Pro is its expandability. With a variety of configuration options, users can choose from different processor speeds and RAM capacities, up to 16 GB, ensuring that the system can handle everything from simple office tasks to more complex data processing needs. The desktop supports DDR3 SDRAM, which enhances system responsiveness and enables faster data processing.

In terms of connectivity, the HP 6005 Pro is well-equipped. It includes multiple USB ports, allowing for easy connections to peripherals such as printers, scanners, and external drives. Additionally, it comes with integrated HDMI and VGA outputs, making it simple to connect to a variety of display devices for presentations, multimedia, or extended workspaces.

The HP 6005 Pro also takes security into consideration, offering features such as TPM (Trusted Platform Module) technology. This enhances data encryption and protects sensitive information, making it an excellent choice for businesses handling confidential data. Moreover, HP's BIOS protection helps safeguard the system against unauthorized access and malware attacks.

Another key characteristic of the HP 6005 Pro is its energy efficiency. With an Energy Star rating, the system not only reduces power consumption but also minimizes operational costs. This is particularly beneficial for small to medium-sized businesses looking to lower their overhead while maintaining high productivity levels.

Additionally, the compact design of the HP 6005 Pro allows it to fit comfortably in various workspace configurations, making it an ideal choice for limited office spaces. Its durability ensures that it can withstand the rigors of daily use, making it a sound investment for any budget-conscious organization.

In summary, the HP 6005 Pro combines power, flexibility, and efficiency, catering to the diverse needs of today’s professionals. With its expandable architecture, robust security features, and energy-saving capabilities, it remains a solid choice in the desktop market.
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