HP 6005 Pro Solving Keyboard and Mouse Problems, 8Solving Keyboard Problems, Select Shut Down

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Solving Keyboard and Mouse Problems

If you encounter keyboard or mouse problems, see the documentation that came with the equipment and to the common causes and solutions listed in the following table.

Table 2-8Solving Keyboard Problems

Keyboard commands and typing are not recognized by the computer.

Cause

Solution

 

 

Keyboard connector is not properly connected.

1. On the Windows XP Desktop, click Start > Shut Down.

 

On the Windows Vista Desktop, click Start, click the

 

arrow on the lower right corner of the Start menu, then

 

select Shut Down.

 

2. After the shutdown is complete, reconnect the keyboard

 

to the back of the computer and restart the computer.

 

 

Program in use has stopped responding to commands.

Shut down your computer using the mouse and then restart

 

the computer.

 

 

Keyboard needs repairs.

See the Worldwide Limited Warranty for terms and conditions.

 

 

Computer is in standby mode.

Press the power button to resume from standby mode.

 

CAUTION: When attempting to resume from standby mode,

 

do not hold down the power button for more than four seconds.

 

Otherwise, the computer will shut down and you will lose any

 

unsaved data.

 

 

Cursor will not move using the arrow keys on the keypad.

 

 

 

Cause

Solution

 

 

The Num Lock key may be on.

Press the Num Lock key. The Num Lock light should not be on if you want to use the arrow keys. The Num Lock key can be disabled (or enabled) in Computer Setup.

Table 2-9Solving Mouse Problems

Mouse does not respond to movement or is too slow.

Cause

Solution

 

 

Mouse connector is not properly plugged into the back of the

Shut down the computer using the keyboard.

computer.

1.

Press the Ctrl and Esc keys at the same time (or press

 

 

 

the Windows logo key) to display the Start menu.

 

2.

Use the arrow keys to select Shut Down and then press

 

 

the Enter key.

 

3.

After the shutdown is complete, plug the mouse

 

 

connector into the back of the computer (or the keyboard)

 

 

and restart.

 

 

Program in use has stopped responding to commands.

Shut down the computer using the keyboard then restart the

 

computer.

 

 

 

ENWW

Solving Keyboard and Mouse Problems 27

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Contents Troubleshooting Guide Troubleshooting Guide Iii Iv About This Book Table of contents Contacting Customer Support Accessing DPS Through Computer SetupHewlett-Packard Vision Field Diagnostics Hewlett-Packard Vision Field DiagnosticsSurvey Tab Status Tab History Tab Protecting the Software Click the Download buttonProtecting the Software Safety and Comfort Before You Call for Technical Support Troubleshooting Without DiagnosticsHelpful Hints Helpful HintsEnww Solving General Problems Solving General Problems1Solving General Problems Computer date and time display is incorrect Cause SolutionThere is no sound or sound volume is too low Cause Solution Cannot remove computer cover or access panel Cause SolutionPoor performance is experienced Cause Solution Cause Solution Run Windows XP or Start Accessories RunEnww Solving Power Problems Solving Power Problems2Solving Power Problems Power supply shuts down intermittently Cause Solution3Solving Hard Drive Problems Solving Hard Drive ProblemsHard drive error occurs Cause Solution Disk transaction problem Cause SolutionNonsystem disk/NTLDR missing message Cause Solution Solving Hard Drive ProblemsComputer will not boot from hard drive Cause Solution Computer seems to be locked up Cause SolutionAgain Solving Media Card Reader Problems Solving Media Card Reader Problems4Solving Media Card Reader Problems Can not write to the media card Cause SolutionEnww Solving Display Problems Solving Display Problems5Solving Display Problems Blank screen no video Cause SolutionEnww Dim characters Cause Solution Image is not centered Cause SolutionSelect ImageControl/ Horizontal Position or Vertical Certain typed symbols do not appear correct Cause Solution Out of Range displays on screen Cause SolutionCharacter Map into a document Solving Audio Problems 6Solving Audio ProblemsSound cuts in and out Cause Solution Solving Audio Problems Line-in jack is not functioning properly Cause SolutionAdvanced Device Options Internal Speaker 7Solving Printer Problems Solving Printer ProblemsSolving Keyboard and Mouse Problems Solving Keyboard and Mouse Problems8Solving Keyboard Problems 9Solving Mouse ProblemsEnww Solving Hardware Installation Problems Solving Hardware Installation Problems10Solving Hardware Installation Problems Computer will not start Cause SolutionGoes away Once bad card is identified, remove and replace badOption card Solving Network Problems Solving Network Problems11Solving Network Problems Wake-on-LAN feature is not functioning Cause SolutionDiagnostics reports a failure Cause Solution Network status link light never flashes Cause SolutionNew network card will not boot Cause Solution 12Solving Memory Problems Solving Memory ProblemsOut of memory error Cause Solution Memory count during Post is wrong Cause SolutionInsufficient memory error during operation Cause Solution Solving Memory Problems13Solving Processor Problems Solving Processor ProblemsSome fans only operate when needed Make sure the processor heatsink is installed properlySolving CD-ROM and DVD Problems Solving CD-ROM and DVD Problems14Solving CD-ROM and DVD Problems Mode in Security Password OptionsCannot eject compact disc tray-load unit Cause Solution Movie will not play in the DVD drive Cause SolutionSolving USB Flash Drive Problems Solving USB Flash Drive Problems15Solving USB Flash Drive Problems USB flash drive not found identified Cause Solution16Solving Front Panel Component Problems Solving Front Panel Component ProblemsSolving Internet Access Problems Solving Internet Access Problems17Solving Internet Access Problems Unable to connect to the Internet Cause SolutionClick on System and Maintenance Double-clickAgere Systems PCI-SV92PP SoftModem Solving Software Problems Solving Software Problems18Solving Software Problems Contacting Customer Support Post Error Messages Post Numeric Codes and Text Messages Appendix a Post Error MessagesTable A-1Numeric Codes and Text Messages Control panel message Description Recommended actionPost Numeric Codes and Text Messages Ensure that none of the keys are Under Storage DPS Self-test Select Security Drivelock Security Emulation to IDE, and select File SaveEmulation back to RAID and select File Save Changes and ExitProblem Problem goes away Network Server Mode Active and No Activity Beeps Possible Cause Recommended Action Table A-2Diagnostic Front Panel LEDs and Audible CodesPOST, then power off and replace one Check that both power supply cables are Cmos Resetting the Password Jumper Clearing and Resetting the Cmos Figure B-1 Cmos button Locate, press, and hold the Cmos button in for five secondsDrive Protection System DPS Accessing DPS Through Computer SetupEnww Index Index
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6005 Pro specifications

The HP 6005 Pro is a robust desktop computer that serves as a versatile solution for both business and home office environments. This model is part of HP's Pro series, designed primarily for professionals who need reliability and performance in a compact form factor. Featuring AMD's Phenom II and Athlon II processors, the 6005 Pro offers a balance of power and efficiency, making it suitable for multitasking and running demanding applications.

One of the standout features of the HP 6005 Pro is its expandability. With a variety of configuration options, users can choose from different processor speeds and RAM capacities, up to 16 GB, ensuring that the system can handle everything from simple office tasks to more complex data processing needs. The desktop supports DDR3 SDRAM, which enhances system responsiveness and enables faster data processing.

In terms of connectivity, the HP 6005 Pro is well-equipped. It includes multiple USB ports, allowing for easy connections to peripherals such as printers, scanners, and external drives. Additionally, it comes with integrated HDMI and VGA outputs, making it simple to connect to a variety of display devices for presentations, multimedia, or extended workspaces.

The HP 6005 Pro also takes security into consideration, offering features such as TPM (Trusted Platform Module) technology. This enhances data encryption and protects sensitive information, making it an excellent choice for businesses handling confidential data. Moreover, HP's BIOS protection helps safeguard the system against unauthorized access and malware attacks.

Another key characteristic of the HP 6005 Pro is its energy efficiency. With an Energy Star rating, the system not only reduces power consumption but also minimizes operational costs. This is particularly beneficial for small to medium-sized businesses looking to lower their overhead while maintaining high productivity levels.

Additionally, the compact design of the HP 6005 Pro allows it to fit comfortably in various workspace configurations, making it an ideal choice for limited office spaces. Its durability ensures that it can withstand the rigors of daily use, making it a sound investment for any budget-conscious organization.

In summary, the HP 6005 Pro combines power, flexibility, and efficiency, catering to the diverse needs of today’s professionals. With its expandable architecture, robust security features, and energy-saving capabilities, it remains a solid choice in the desktop market.
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