HP 200 G1 manual Category Description Operating system Preinstalled, SoftPaq

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Category	Description

Operating system	Preinstalled:
	Windows 8.1 Professional 64 bit
	Windows 8.1 China 64-bit
	Windows 7 Professional 64 bit
	Windows 7 Professional 32 bit
	Windows 7 Home Basic 32 bit
	FreeDos 2.0
	Ubuntu Linux 64 bit
	Ubuntu Linux CR 64 bit
	SoftPaq
	Windows 7 driver (32/64 bit)
	Windows 8.1 driver (64 bit)

Serviceability	End user replaceable part:
	Hard drive
	Optical drive
	Memory

3

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Contents Maintenance & Service Guide Maintenance & Service Guide About This Book Iv About This Book Table of contents Removal and replacement procedures Appendix B Power cord set requirements Appendix H Statement of Volatility 129 Specifications 130 Product description Front IO Power requirementsCategory Description Internal expansion Ports Rear IOSoftPaq Category Description Operating system PreinstalledServiceability End user replaceable part Front components Product featuresRear components Activating the Windows operating system Activating and Customizing the SoftwareActivating and customizing the software in Windows Customizing the monitor display Downloading Windows 7 updatesInstalling or upgrading device drivers Click Settings Change PC Settings Downloading Windows 8 updatesIllustrated parts catalog Front bezel Description Spare part number Access panelPower supply , 180W Computer Major ComponentsItem Description Spare part number Cables Speaker Description Spare part number Front I/O and USB assemblyMisc Parts Spare part Description Number DrivesSequential Part Number Listing Description Spare part numberThermal material Illustrated parts catalog Electrostatic discharge information Relative Humidity Event 55% 40% 10% Generating staticPreventing electrostatic damage to equipment Static Shielding Protection Levels Personal grounding methods and equipmentGrounding the work area Recommended materials and equipmentOperating guidelines Routine care General cleaning safety precautionsCleaning the Computer Case Cleaning the keyboardPower supply fan Service considerationsCleaning the monitor Cleaning the mouseHard Drives Cables and connectorsTools and software Requirements ScrewsSata hard drives Lithium coin cell batterySerial ATA Hard Drive Characteristics Sata data cable Sata hard drive cablesSmart ATA drives Cable managementPreparation for disassembly Removal and replacement proceduresServiceability features Description Spare part number Access panel 674373-001 Access panelDescription Spare part number Front bezel 751588-001 Front bezelDDR3L-SDRAM SODIMMs MemoryDescription Socket Color Insertion Order Populating Dimm socketsRemoving memory modules Expansion cards Page Cable management Cable connections Connector Name Connector Color DescriptionDrives Installing additional drives Drive System Board Label Color System board drive connectionsRemoving an optical drive Removing a hard drive Front I/O and USB panel housing assembly Page Remove the optical drive Removing an optical drive on Power switch/LED assemblyPage Description Spare part number Speaker 751593-001 SpeakerPage Page Power supply Page System board Page Battery Page Computer Setup F10 Utilities Computer Setup F10 UtilityUsing Computer Setup F10 Utilities Computer Setup-File Storage Options Sata Emulation Computer Setup-StorageConfiguration Option Description DeviceDPS Self-test Boot OrderShortcut to Temporarily Override Boot Order Computer Setup-Security Computer Setup-Power Device Options Computer Setup-AdvancedOption Power-On Options Bios Power-On Onboard Devices Bus OptionsGeneral requirements Power cord set requirementsJapanese power cord requirements Country Accrediting Agency Country-specific requirementsPost Error Messages Control panel message Description Recommended action Post Numeric Codes and Text MessagesControl panel message Description Verify monitor is attached and turned Reseat CPU or chassis fan Drivelock Security. For each listed Change Storage Storage OptionsSata Emulation to IDE, and select File Save Changes and Exit. ReenterAppendix C Post Error Messages If the error persists, update to the latest Bios version and ME firmware version Bios Test Failure Power Speaker Button LEDCmos Password Security and ResettingClearing and Resetting the Cmos Resetting the Password JumperPage Safety and comfort Before you call for technical support Troubleshooting without diagnosticsHelpful hints Page Select Control Panel Solving general problemsComputer date and time display is incorrect Cause Solution Advanced Device Options There is no sound or sound volume is too low Cause SolutionCannot remove computer cover or access panel Cause Solution Poor performance Cause SolutionUnder Windows System, click Run Go to Start All Programs AccessoriesRun All apps iconOpen the access panel, press the power button, and see Power supply shuts down intermittently Cause Solution Solving power problemsError checking click Check Solving hard drive problemsHard drive error occurs Cause Solution Tools tab. Under Error-checking click Check NowNonsystem disk/NTLDR missing message Cause Solution Disk transaction problem Cause SolutionDrive not found identified Cause Solution Advanced Power-On OptionsComputer seems to be locked up Cause Solution Computer will not boot from hard drive Cause SolutionStorage Boot Order Device ConfigurationCan not write to the media card Cause Solution Solving media card reader problemsBlank screen no video Cause Solution Solving display problemsList, then under Appearance and Personalization Select Adjust screen resolutionDim characters Cause Solution Select ImageControl/ Horizontal Position or Vertical Image is not centered Cause SolutionOut of Range displays on screen Cause Solution Support Certain typed symbols do not appear correct Cause SolutionDevice Security System Audio Solving audio problemsSound cuts in and out Cause Solution Control Panel, and then select Device Manager Line-in jack is not functioning properly Cause SolutionControl Panel , and then select Device Manager Solving printer problemsPrinter will not print Cause Solution Solving keyboard and mouse problemsPrinter will not turn on Cause Solution Printer prints garbled information Cause SolutionEnter Table E-1Solving Hardware Installation Problems Solving Hardware Installation ProblemsSecurity USB Security Computer will not start Cause Solution102 Appendix E Troubleshooting without diagnostics Solving Network Problems Manager Network status link light never flashes Cause SolutionDiagnostics reports a failure Cause Solution New network card will not boot Cause Solution Solving memory problemsInsufficient memory error during operation Cause Solution Out of memory error Cause SolutionMemory count during Post is wrong Cause Solution Cause Solution Solving processor problemsPoor performance is experienced Cause Solution Security Network Boot Solving CD-ROM and DVD problemsCannot eject compact disc tray-load unit Cause Solution Movie will not play in the DVD drive Cause SolutionSystem will not boot from USB flash drive Cause Solution Solving USB flash drive problemsUSB flash drive not found identified Cause Solution Unable to connect to the Internet Cause Solution Solving front panel component problemsSolving Internet access problems Click Internet Options Select Start Control PanelROM issue Post error has occurred Solving software problemsVerify that the software is certified by Microsoft for your How to access and run HP PC Hardware Diagnostics HP PC Hardware DiagnosticsWhy run HP PC Hardware Diagnostics Downloading HP PC Hardware Diagnostics to a USB device Creating recovery media and backups System backup and recoveryUsing Reset when the system is not responding Restoring and recovering using Windows toolsRecovery using the Windows recovery USB flash drive Creating recovery media Backing up, restoring, and recovering in WindowsClick All Programs Creating recovery discs Backing up your information System RestoreSystem Recovery when Windows is responding System RecoverySystem Recovery when Windows is not responding Page Select Install now Statement of Volatility MT Specifications SpecificationsCmos IndexInstalling Sata

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