HP 200 G1 manual Installing

Page 140

HP Recovery Disc Creator, using 123

I installing

drive cables 37

microtower expansion card 32 Internet access problems 112

K keyboard

cleaning 21

product description 2 keyboard problems 98 keyboards

spare part number 13

M

media card reader problems 88

memory

populating sockets 30 problems 106

removal and replacement 29 specifications 29

memory module product description 1

memory modules

spare part number 11 model name 1 monitor problems 89 mouse

cleaning 22 problems 98

spare part number 13

N

network problems 103 numeric error codes 65

O

operating guidelines 20 operating system media, Windows

8 120

operating system media, Windows 8.1 120

operating system, product description 3

optical drive problems 109

removing			39
spare part numbers						14
optical drive, product description
1
overheating, prevention						20
P
password
clearing		74
power-on			74
setup	74
pointing device, product
description			2
ports
product description						2
POST error messages						64
power cord set requirements
country specific					63
power problems				84
power requirements, product
description			2
power supply
fan 22
operating voltage range							130
removal and replacement							48
spare part number						10, 15
power switch/LED
removal and replacement							43
power switch/LED assembly
spare part number						12, 14, 43
power-on password					74
preparation for disassembly							26
printer problems				97
problems
audio	95
CD-ROM or DVD					109
flash drive			111
front panel			112
general		80
hard drive			85
hardware installation 100
Internet access				112
keyboard			98
Media Card Reader						88
memory		106
monitor		89
mouse	98
network		103
power	84
printer	97

processor 108 software 114

processor

product description 1 removal and replacement 45

processor problems 108 product description

audio 1 chipset 1 ethernet 1 graphics 1 hard drive 1 keyboard 2 memory module 1 operating system 3 optical drive 1 pointing device 2 ports 2

power requirements 2 processors 1 product name 1 serviceability 3

product name 1

R

rear components 5

recovery discs, steps for creating Windows 7 122

recovery discs, using for restore 127

recovery media, creating 123 recovery media, creating Windows

7 121

recovery partition, Windows 8 119

recovery partition, Windows 8.1 119

recovery USB flash drive, steps for creating Windows 7 122

recovery using Windows 8 operating system media 120

recovery using Windows 8.1 operating system media 120

removal and replacement access panel 27 battery 52

drives 36 front bezel 28 memory 29 power supply 48

132 Index

Image 140

Contents Maintenance & Service Guide Maintenance & Service Guide About This Book Iv About This Book Table of contents Removal and replacement procedures Appendix B Power cord set requirements Appendix H Statement of Volatility 129 Specifications 130 Product description Power requirements Category Description Internal expansionPorts Rear IO Front IOSoftPaq Category Description Operating system PreinstalledServiceability End user replaceable part Product features Front componentsRear components Activating the Windows operating system Activating and Customizing the SoftwareActivating and customizing the software in Windows Customizing the monitor display Downloading Windows 7 updatesInstalling or upgrading device drivers Downloading Windows 8 updates Click Settings Change PC SettingsIllustrated parts catalog Description Spare part number Access panel Power supply , 180WComputer Major Components Front bezelItem Description Spare part number Cables Speaker Description Spare part number Front I/O and USB assemblyMisc Parts Drives Sequential Part Number ListingDescription Spare part number Spare part Description NumberThermal material Illustrated parts catalog Electrostatic discharge information Relative Humidity Event 55% 40% 10% Generating staticPreventing electrostatic damage to equipment Personal grounding methods and equipment Grounding the work areaRecommended materials and equipment Static Shielding Protection LevelsOperating guidelines General cleaning safety precautions Cleaning the Computer CaseCleaning the keyboard Routine careService considerations Cleaning the monitorCleaning the mouse Power supply fanCables and connectors Tools and software RequirementsScrews Hard DrivesSata hard drives Lithium coin cell batterySerial ATA Hard Drive Characteristics Sata hard drive cables Smart ATA drivesCable management Sata data cablePreparation for disassembly Removal and replacement proceduresServiceability features Access panel Description Spare part number Access panel 674373-001Front bezel Description Spare part number Front bezel 751588-001Memory DDR3L-SDRAM SODIMMsPopulating Dimm sockets Description Socket Color Insertion OrderRemoving memory modules Expansion cards Page Cable management Connector Name Connector Color Description Cable connectionsDrives Installing additional drives System board drive connections Drive System Board Label ColorRemoving an optical drive Removing a hard drive Front I/O and USB panel housing assembly Page Power switch/LED assembly Remove the optical drive Removing an optical drive onPage Speaker Description Spare part number Speaker 751593-001Page Page Power supply Page System board Page Battery Page Computer Setup F10 Utility Computer Setup F10 UtilitiesUsing Computer Setup F10 Utilities Computer Setup-File Computer Setup-Storage ConfigurationOption Description Device Storage Options Sata EmulationDPS Self-test Boot OrderShortcut to Temporarily Override Boot Order Computer Setup-Security Computer Setup-Power Computer Setup-Advanced Option Power-On OptionsBios Power-On Onboard Devices Bus Options Device OptionsGeneral requirements Power cord set requirementsJapanese power cord requirements Country-specific requirements Country Accrediting AgencyPost Error Messages Post Numeric Codes and Text Messages Control panel message Description Recommended actionControl panel message Description Verify monitor is attached and turned Reseat CPU or chassis fan Change Storage Storage Options Sata Emulation to IDE, and select FileSave Changes and Exit. Reenter Drivelock Security. For each listedAppendix C Post Error Messages If the error persists, update to the latest Bios version and ME firmware version Test Failure Power Speaker Button LED BiosPassword Security and Resetting CmosResetting the Password Jumper Clearing and Resetting the CmosPage Troubleshooting without diagnostics Safety and comfort Before you call for technical supportHelpful hints Page Select Control Panel Solving general problemsComputer date and time display is incorrect Cause Solution There is no sound or sound volume is too low Cause Solution Cannot remove computer cover or access panel Cause SolutionPoor performance Cause Solution Advanced Device OptionsGo to Start All Programs Accessories RunAll apps icon Under Windows System, click RunOpen the access panel, press the power button, and see Solving power problems Power supply shuts down intermittently Cause SolutionSolving hard drive problems Hard drive error occurs Cause SolutionTools tab. Under Error-checking click Check Now Error checking click CheckDisk transaction problem Cause Solution Drive not found identified Cause SolutionAdvanced Power-On Options Nonsystem disk/NTLDR missing message Cause SolutionComputer will not boot from hard drive Cause Solution Storage Boot OrderDevice Configuration Computer seems to be locked up Cause SolutionSolving media card reader problems Can not write to the media card Cause SolutionSolving display problems Blank screen no video Cause SolutionSelect Adjust screen resolution List, then under Appearance and PersonalizationDim characters Cause Solution Image is not centered Cause Solution Select ImageControl/ Horizontal Position or VerticalOut of Range displays on screen Cause Solution Certain typed symbols do not appear correct Cause Solution SupportDevice Security System Audio Solving audio problemsSound cuts in and out Cause Solution Line-in jack is not functioning properly Cause Solution Control Panel, and then select Device ManagerSolving printer problems Control Panel , and then select Device ManagerSolving keyboard and mouse problems Printer will not turn on Cause SolutionPrinter prints garbled information Cause Solution Printer will not print Cause SolutionEnter Solving Hardware Installation Problems Table E-1Solving Hardware Installation ProblemsComputer will not start Cause Solution Security USB Security102 Appendix E Troubleshooting without diagnostics Solving Network Problems Network status link light never flashes Cause Solution ManagerDiagnostics reports a failure Cause Solution Solving memory problems New network card will not boot Cause SolutionInsufficient memory error during operation Cause Solution Out of memory error Cause SolutionMemory count during Post is wrong Cause Solution Cause Solution Solving processor problemsPoor performance is experienced Cause Solution Solving CD-ROM and DVD problems Security Network BootMovie will not play in the DVD drive Cause Solution Cannot eject compact disc tray-load unit Cause SolutionSystem will not boot from USB flash drive Cause Solution Solving USB flash drive problemsUSB flash drive not found identified Cause Solution Unable to connect to the Internet Cause Solution Solving front panel component problemsSolving Internet access problems Select Start Control Panel Click Internet OptionsSolving software problems ROM issue Post error has occurredVerify that the software is certified by Microsoft for your How to access and run HP PC Hardware Diagnostics HP PC Hardware DiagnosticsWhy run HP PC Hardware Diagnostics Downloading HP PC Hardware Diagnostics to a USB device System backup and recovery Creating recovery media and backupsRestoring and recovering using Windows tools Using Reset when the system is not respondingRecovery using the Windows recovery USB flash drive Backing up, restoring, and recovering in Windows Creating recovery mediaClick All Programs Creating recovery discs System Restore Backing up your informationSystem Recovery System Recovery when Windows is respondingSystem Recovery when Windows is not responding Page Select Install now Statement of Volatility Specifications MT SpecificationsIndex CmosInstalling Sata

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