HP 200 G1 manual Maintenance & Service Guide

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Maintenance & Service Guide

HP 200 G1 Microtower

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Contents Maintenance & Service Guide Maintenance & Service Guide About This Book Iv About This Book Table of contents Removal and replacement procedures Appendix B Power cord set requirements Appendix H Statement of Volatility 129 Specifications 130 Product description Category Description Internal expansion Power requirementsPorts Rear IO Front IOServiceability End user replaceable part Category Description Operating system PreinstalledSoftPaq Front components Product featuresRear components Activating and customizing the software in Windows Activating and Customizing the SoftwareActivating the Windows operating system Installing or upgrading device drivers Downloading Windows 7 updatesCustomizing the monitor display Click Settings Change PC Settings Downloading Windows 8 updatesIllustrated parts catalog Power supply , 180W Description Spare part number Access panelComputer Major Components Front bezelItem Description Spare part number Cables Misc Parts Description Spare part number Front I/O and USB assemblySpeaker Sequential Part Number Listing DrivesDescription Spare part number Spare part Description NumberThermal material Illustrated parts catalog Electrostatic discharge information Preventing electrostatic damage to equipment Generating staticRelative Humidity Event 55% 40% 10% Grounding the work area Personal grounding methods and equipmentRecommended materials and equipment Static Shielding Protection LevelsOperating guidelines Cleaning the Computer Case General cleaning safety precautionsCleaning the keyboard Routine careCleaning the monitor Service considerationsCleaning the mouse Power supply fanTools and software Requirements Cables and connectorsScrews Hard DrivesSerial ATA Hard Drive Characteristics Lithium coin cell batterySata hard drives Smart ATA drives Sata hard drive cablesCable management Sata data cableServiceability features Removal and replacement proceduresPreparation for disassembly Description Spare part number Access panel 674373-001 Access panelDescription Spare part number Front bezel 751588-001 Front bezelDDR3L-SDRAM SODIMMs MemoryDescription Socket Color Insertion Order Populating Dimm socketsRemoving memory modules Expansion cards Page Cable management Cable connections Connector Name Connector Color DescriptionDrives Installing additional drives Drive System Board Label Color System board drive connectionsRemoving an optical drive Removing a hard drive Front I/O and USB panel housing assembly Page Remove the optical drive Removing an optical drive on Power switch/LED assemblyPage Description Spare part number Speaker 751593-001 SpeakerPage Page Power supply Page System board Page Battery Page Computer Setup F10 Utilities Computer Setup F10 UtilityUsing Computer Setup F10 Utilities Computer Setup-File Configuration Computer Setup-StorageOption Description Device Storage Options Sata EmulationShortcut to Temporarily Override Boot Order Boot OrderDPS Self-test Computer Setup-Security Computer Setup-Power Option Power-On Options Computer Setup-AdvancedBios Power-On Onboard Devices Bus Options Device OptionsJapanese power cord requirements Power cord set requirementsGeneral requirements Country Accrediting Agency Country-specific requirementsPost Error Messages Control panel message Description Recommended action Post Numeric Codes and Text MessagesControl panel message Description Verify monitor is attached and turned Reseat CPU or chassis fan Sata Emulation to IDE, and select File Change Storage Storage OptionsSave Changes and Exit. Reenter Drivelock Security. For each listedAppendix C Post Error Messages If the error persists, update to the latest Bios version and ME firmware version Bios Test Failure Power Speaker Button LEDCmos Password Security and ResettingClearing and Resetting the Cmos Resetting the Password JumperPage Safety and comfort Before you call for technical support Troubleshooting without diagnosticsHelpful hints Page Computer date and time display is incorrect Cause Solution Solving general problemsSelect Control Panel Cannot remove computer cover or access panel Cause Solution There is no sound or sound volume is too low Cause SolutionPoor performance Cause Solution Advanced Device OptionsRun Go to Start All Programs AccessoriesAll apps icon Under Windows System, click RunOpen the access panel, press the power button, and see Power supply shuts down intermittently Cause Solution Solving power problemsHard drive error occurs Cause Solution Solving hard drive problemsTools tab. Under Error-checking click Check Now Error checking click CheckDrive not found identified Cause Solution Disk transaction problem Cause SolutionAdvanced Power-On Options Nonsystem disk/NTLDR missing message Cause SolutionStorage Boot Order Computer will not boot from hard drive Cause SolutionDevice Configuration Computer seems to be locked up Cause SolutionCan not write to the media card Cause Solution Solving media card reader problemsBlank screen no video Cause Solution Solving display problemsList, then under Appearance and Personalization Select Adjust screen resolutionDim characters Cause Solution Select ImageControl/ Horizontal Position or Vertical Image is not centered Cause SolutionOut of Range displays on screen Cause Solution Support Certain typed symbols do not appear correct Cause SolutionSound cuts in and out Cause Solution Solving audio problemsDevice Security System Audio Control Panel, and then select Device Manager Line-in jack is not functioning properly Cause SolutionControl Panel , and then select Device Manager Solving printer problemsPrinter will not turn on Cause Solution Solving keyboard and mouse problemsPrinter prints garbled information Cause Solution Printer will not print Cause SolutionEnter Table E-1Solving Hardware Installation Problems Solving Hardware Installation ProblemsSecurity USB Security Computer will not start Cause Solution102 Appendix E Troubleshooting without diagnostics Solving Network Problems Manager Network status link light never flashes Cause SolutionDiagnostics reports a failure Cause Solution New network card will not boot Cause Solution Solving memory problemsMemory count during Post is wrong Cause Solution Out of memory error Cause SolutionInsufficient memory error during operation Cause Solution Poor performance is experienced Cause Solution Solving processor problemsCause Solution Security Network Boot Solving CD-ROM and DVD problemsCannot eject compact disc tray-load unit Cause Solution Movie will not play in the DVD drive Cause SolutionUSB flash drive not found identified Cause Solution Solving USB flash drive problemsSystem will not boot from USB flash drive Cause Solution Solving Internet access problems Solving front panel component problemsUnable to connect to the Internet Cause Solution Click Internet Options Select Start Control PanelROM issue Post error has occurred Solving software problemsVerify that the software is certified by Microsoft for your Why run HP PC Hardware Diagnostics HP PC Hardware DiagnosticsHow to access and run HP PC Hardware Diagnostics Downloading HP PC Hardware Diagnostics to a USB device Creating recovery media and backups System backup and recoveryUsing Reset when the system is not responding Restoring and recovering using Windows toolsRecovery using the Windows recovery USB flash drive Creating recovery media Backing up, restoring, and recovering in WindowsClick All Programs Creating recovery discs Backing up your information System RestoreSystem Recovery when Windows is responding System RecoverySystem Recovery when Windows is not responding Page Select Install now Statement of Volatility MT Specifications SpecificationsCmos IndexInstalling Sata
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