HP 200 G1 manual System Recovery when Windows is not responding

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4.When Windows has loaded, click the Start button, and then click All Programs.

If Security and Protection is listed, continue with step 5.

If Productivity and Tools is listed, follow the steps in System Recovery when Windows is not responding on page 126.

5.Click Security and Protection, click Recovery Manager, and then click Recovery Manager. If prompted, click Yes to allow the program to continue.

6.Under I need help immediately, click System Recovery.

7.Select Yes, and then click Next. Your computer restarts.

8.When the computer restarts, you will see the Recovery Manager welcome screen again. Under I need help immediately, click System Recovery. If you are prompted to back up your files, and you have not done so, select Back up your files first (recommended), and then click Next. Otherwise, select Recover without backing up your files, and then click Next.

9.System Recovery begins. After System Recovery is complete, click Finish to restart the computer.

10.When Windows has loaded, shut down the computer, reconnect all peripheral devices, and then turn the computer back on.

System Recovery when Windows is not responding

CAUTION: System Recovery deletes all data and programs you created or installed.

If Windows is not responding, but the computer is working, follow these steps to perform a System Recovery.

1.Turn off the computer. If necessary, press and hold the power button until the computer turns off.

2.Disconnect all peripheral devices from the computer, except the monitor, keyboard, and mouse.

3.Press the power button to turn on the computer.

4.As soon as you see the HP logo screen, repeatedly press the F11 key on your keyboard until the Windows is Loading Files… message appears on the screen.

5.At the HP Recovery Manager screen, follow the on-screen instructions to continue.

6.When Windows has loaded, shut down the computer, reconnect all peripheral devices, and then turn the computer back on.

System Recovery using recovery media (select models only)

Use the steps provided in this section if you created recovery media using Creating recovery media using HP Recovery Manager (select models only) on page 122. If you used HP Recovery Disc Creator to create a Windows 7 operating system DVD and a Driver Recovery DVD, use the steps in Using HP Recovery Disc operating system discs (select models only) on page 127.

CAUTION: System Recovery deletes all data and programs you have created or installed. Back up any important data to a CD or DVD or to a USB flash drive.

126 Appendix G System backup and recovery

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Contents Maintenance & Service Guide Maintenance & Service Guide About This Book Iv About This Book Table of contents Removal and replacement procedures Appendix B Power cord set requirements Appendix H Statement of Volatility 129 Specifications 130 Product description Ports Rear IO Power requirementsCategory Description Internal expansion Front IOSoftPaq Category Description Operating system PreinstalledServiceability End user replaceable part Product features Front componentsRear components Activating the Windows operating system Activating and Customizing the SoftwareActivating and customizing the software in Windows Customizing the monitor display Downloading Windows 7 updatesInstalling or upgrading device drivers Downloading Windows 8 updates Click Settings Change PC SettingsIllustrated parts catalog Computer Major Components Description Spare part number Access panelPower supply , 180W Front bezelItem Description Spare part number Cables Speaker Description Spare part number Front I/O and USB assemblyMisc Parts Description Spare part number DrivesSequential Part Number Listing Spare part Description NumberThermal material Illustrated parts catalog Electrostatic discharge information Relative Humidity Event 55% 40% 10% Generating staticPreventing electrostatic damage to equipment Recommended materials and equipment Personal grounding methods and equipmentGrounding the work area Static Shielding Protection LevelsOperating guidelines Cleaning the keyboard General cleaning safety precautionsCleaning the Computer Case Routine careCleaning the mouse Service considerationsCleaning the monitor Power supply fanScrews Cables and connectorsTools and software Requirements Hard DrivesSata hard drives Lithium coin cell batterySerial ATA Hard Drive Characteristics Cable management Sata hard drive cablesSmart ATA drives Sata data cablePreparation for disassembly Removal and replacement proceduresServiceability features Access panel Description Spare part number Access panel 674373-001Front bezel Description Spare part number Front bezel 751588-001Memory DDR3L-SDRAM SODIMMsPopulating Dimm sockets Description Socket Color Insertion OrderRemoving memory modules Expansion cards Page Cable management Connector Name Connector Color Description Cable connectionsDrives Installing additional drives System board drive connections Drive System Board Label ColorRemoving an optical drive Removing a hard drive Front I/O and USB panel housing assembly Page Power switch/LED assembly Remove the optical drive Removing an optical drive onPage Speaker Description Spare part number Speaker 751593-001Page Page Power supply Page System board Page Battery Page Computer Setup F10 Utility Computer Setup F10 UtilitiesUsing Computer Setup F10 Utilities Computer Setup-File Option Description Device Computer Setup-StorageConfiguration Storage Options Sata EmulationDPS Self-test Boot OrderShortcut to Temporarily Override Boot Order Computer Setup-Security Computer Setup-Power Bios Power-On Onboard Devices Bus Options Computer Setup-AdvancedOption Power-On Options Device OptionsGeneral requirements Power cord set requirementsJapanese power cord requirements Country-specific requirements Country Accrediting AgencyPost Error Messages Post Numeric Codes and Text Messages Control panel message Description Recommended actionControl panel message Description Verify monitor is attached and turned Reseat CPU or chassis fan Save Changes and Exit. Reenter Change Storage Storage OptionsSata Emulation to IDE, and select File Drivelock Security. For each listedAppendix C Post Error Messages If the error persists, update to the latest Bios version and ME firmware version Test Failure Power Speaker Button LED BiosPassword Security and Resetting CmosResetting the Password Jumper Clearing and Resetting the CmosPage Troubleshooting without diagnostics Safety and comfort Before you call for technical supportHelpful hints Page Select Control Panel Solving general problemsComputer date and time display is incorrect Cause Solution Poor performance Cause Solution There is no sound or sound volume is too low Cause SolutionCannot remove computer cover or access panel Cause Solution Advanced Device OptionsAll apps icon Go to Start All Programs AccessoriesRun Under Windows System, click RunOpen the access panel, press the power button, and see Solving power problems Power supply shuts down intermittently Cause SolutionTools tab. Under Error-checking click Check Now Solving hard drive problemsHard drive error occurs Cause Solution Error checking click CheckAdvanced Power-On Options Disk transaction problem Cause SolutionDrive not found identified Cause Solution Nonsystem disk/NTLDR missing message Cause SolutionDevice Configuration Computer will not boot from hard drive Cause SolutionStorage Boot Order Computer seems to be locked up Cause SolutionSolving media card reader problems Can not write to the media card Cause SolutionSolving display problems Blank screen no video Cause SolutionSelect Adjust screen resolution List, then under Appearance and PersonalizationDim characters Cause Solution Image is not centered Cause Solution Select ImageControl/ Horizontal Position or VerticalOut of Range displays on screen Cause Solution Certain typed symbols do not appear correct Cause Solution SupportDevice Security System Audio Solving audio problemsSound cuts in and out Cause Solution Line-in jack is not functioning properly Cause Solution Control Panel, and then select Device ManagerSolving printer problems Control Panel , and then select Device ManagerPrinter prints garbled information Cause Solution Solving keyboard and mouse problemsPrinter will not turn on Cause Solution Printer will not print Cause SolutionEnter Solving Hardware Installation Problems Table E-1Solving Hardware Installation ProblemsComputer will not start Cause Solution Security USB Security102 Appendix E Troubleshooting without diagnostics Solving Network Problems Network status link light never flashes Cause Solution ManagerDiagnostics reports a failure Cause Solution Solving memory problems New network card will not boot Cause SolutionInsufficient memory error during operation Cause Solution Out of memory error Cause SolutionMemory count during Post is wrong Cause Solution Cause Solution Solving processor problemsPoor performance is experienced Cause Solution Solving CD-ROM and DVD problems Security Network BootMovie will not play in the DVD drive Cause Solution Cannot eject compact disc tray-load unit Cause SolutionSystem will not boot from USB flash drive Cause Solution Solving USB flash drive problemsUSB flash drive not found identified Cause Solution Unable to connect to the Internet Cause Solution Solving front panel component problemsSolving Internet access problems Select Start Control Panel Click Internet OptionsSolving software problems ROM issue Post error has occurredVerify that the software is certified by Microsoft for your How to access and run HP PC Hardware Diagnostics HP PC Hardware DiagnosticsWhy run HP PC Hardware Diagnostics Downloading HP PC Hardware Diagnostics to a USB device System backup and recovery Creating recovery media and backupsRestoring and recovering using Windows tools Using Reset when the system is not respondingRecovery using the Windows recovery USB flash drive Backing up, restoring, and recovering in Windows Creating recovery mediaClick All Programs Creating recovery discs System Restore Backing up your informationSystem Recovery System Recovery when Windows is respondingSystem Recovery when Windows is not responding Page Select Install now Statement of Volatility Specifications MT SpecificationsIndex CmosInstalling Sata
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