HP 200 G1 manual Change Storage Storage Options, Sata Emulation to IDE, and select File

Page 77

Table C-1Numeric Codes and Text Messages (continued)

Control panel message

Description

Recommended action

 

 

 

 

1152-Serial Port B Address Conflict Detected

Both external and internal serial ports are

1.

Remove any serial port expansion

 

assigned to COM2.

 

cards.

 

 

2.

Clear CMOS. (See Appendix B,

 

 

 

Password Security and Resetting CMOS

 

 

 

on page 74.)

 

 

3.

Reconfigure card resources and/or run

 

 

 

Computer Setup or Windows utilities.

 

 

 

 

1155-Serial Port Address Conflict Detected

Both external and internal serial ports are

1.

Remove any serial port expansion

 

assigned to same IRQ.

 

cards.

 

 

2.

Clear CMOS. (See Appendix B,

 

 

 

Password Security and Resetting CMOS

 

 

 

on page 74.)

 

 

3.

Reconfigure card resources and/or run

 

 

 

Computer Setup or Windows utilities.

 

 

 

 

1720-SMART Hard Drive Detects Imminent

Hard drive is about to fail. (Some hard

1.

Determine if hard drive is giving correct

Failure

drives have a hard drive firmware patch that

 

error message. Enter Computer Setup

 

will fix an erroneous error message.)

 

and run the Drive Protection System test

 

 

 

in F2 Diagnostics (reboot the computer

 

 

 

and press F2 before the operating

 

 

 

system starts.

 

 

2.

Apply hard drive firmware patch

 

 

 

if applicable. (Available at

 

 

 

http://www.hp.com/support.)

 

 

3.

Back up contents and replace hard

 

 

 

drive.

 

 

 

1796-SATA Cabling Error

One or more SATA devices are improperly

Ensure SATA connectors are used in

 

attached. For optimal performance, the

ascending order. For one device, use SATA

 

SATA 0 and SATA 1 connectors must be

0. For two devices, use SATA 0 and SATA

 

used before SATA 2 and SATA 3.

1. For three devices, use SATA 0, SATA 1,

 

 

and SATA 2.

 

 

 

1797-SATA Drivelock is not supported in

Drivelock is enabled on one or more SATA

Either remove the Drivelocked SATA device

RAID mode.

hard drives, and they cannot be accessed

or disable the Drivelock feature. To disable

 

while the system is configured for RAID

the Drivelock feature, enter Computer Setup,

 

mode.

change Storage > Storage Options >

 

 

SATA Emulation to IDE, and select File >

 

 

Save Changes and Exit. Reenter

 

 

Computer Setup and select Security >

 

 

Drivelock Security. For each listed

 

 

Drivelock-capable SATA device, ensure

 

 

Drivelock is Disabled. Lastly, change

 

 

Storage > Storage Options > SATA

 

 

Emulation back to RAID and select File >

 

 

Save Changes and Exit.

 

 

 

 

1801-Microcode Patch Error

Processor is not supported by ROM BIOS.

1.

Upgrade BIOS to proper version.

 

 

2.

Change the processor.

 

 

 

 

POST Numeric Codes and Text Messages

69

Image 77
Contents Maintenance & Service Guide Maintenance & Service Guide About This Book Iv About This Book Table of contents Removal and replacement procedures Appendix B Power cord set requirements Appendix H Statement of Volatility 129 Specifications 130 Product description Category Description Internal expansion Power requirementsPorts Rear IO Front IOSoftPaq Category Description Operating system PreinstalledServiceability End user replaceable part Front components Product featuresRear components Activating the Windows operating system Activating and Customizing the SoftwareActivating and customizing the software in Windows Customizing the monitor display Downloading Windows 7 updatesInstalling or upgrading device drivers Click Settings Change PC Settings Downloading Windows 8 updatesIllustrated parts catalog Power supply , 180W Description Spare part number Access panelComputer Major Components Front bezelItem Description Spare part number Cables Speaker Description Spare part number Front I/O and USB assemblyMisc Parts Sequential Part Number Listing DrivesDescription Spare part number Spare part Description NumberThermal material Illustrated parts catalog Electrostatic discharge information Relative Humidity Event 55% 40% 10% Generating staticPreventing electrostatic damage to equipment Grounding the work area Personal grounding methods and equipmentRecommended materials and equipment Static Shielding Protection LevelsOperating guidelines Cleaning the Computer Case General cleaning safety precautionsCleaning the keyboard Routine careCleaning the monitor Service considerationsCleaning the mouse Power supply fanTools and software Requirements Cables and connectorsScrews Hard DrivesSata hard drives Lithium coin cell batterySerial ATA Hard Drive Characteristics Smart ATA drives Sata hard drive cablesCable management Sata data cablePreparation for disassembly Removal and replacement proceduresServiceability features Description Spare part number Access panel 674373-001 Access panelDescription Spare part number Front bezel 751588-001 Front bezelDDR3L-SDRAM SODIMMs MemoryDescription Socket Color Insertion Order Populating Dimm socketsRemoving memory modules Expansion cards Page Cable management Cable connections Connector Name Connector Color DescriptionDrives Installing additional drives Drive System Board Label Color System board drive connectionsRemoving an optical drive Removing a hard drive Front I/O and USB panel housing assembly Page Remove the optical drive Removing an optical drive on Power switch/LED assemblyPage Description Spare part number Speaker 751593-001 SpeakerPage Page Power supply Page System board Page Battery Page Computer Setup F10 Utilities Computer Setup F10 UtilityUsing Computer Setup F10 Utilities Computer Setup-File Configuration Computer Setup-StorageOption Description Device Storage Options Sata EmulationDPS Self-test Boot OrderShortcut to Temporarily Override Boot Order Computer Setup-Security Computer Setup-Power Option Power-On Options Computer Setup-AdvancedBios Power-On Onboard Devices Bus Options Device OptionsGeneral requirements Power cord set requirementsJapanese power cord requirements Country Accrediting Agency Country-specific requirementsPost Error Messages Control panel message Description Recommended action Post Numeric Codes and Text MessagesControl panel message Description Verify monitor is attached and turned Reseat CPU or chassis fan Sata Emulation to IDE, and select File Change Storage Storage OptionsSave Changes and Exit. Reenter Drivelock Security. For each listedAppendix C Post Error Messages If the error persists, update to the latest Bios version and ME firmware version Bios Test Failure Power Speaker Button LEDCmos Password Security and ResettingClearing and Resetting the Cmos Resetting the Password JumperPage Safety and comfort Before you call for technical support Troubleshooting without diagnosticsHelpful hints Page Select Control Panel Solving general problemsComputer date and time display is incorrect Cause Solution Cannot remove computer cover or access panel Cause Solution There is no sound or sound volume is too low Cause SolutionPoor performance Cause Solution Advanced Device OptionsRun Go to Start All Programs AccessoriesAll apps icon Under Windows System, click RunOpen the access panel, press the power button, and see Power supply shuts down intermittently Cause Solution Solving power problemsHard drive error occurs Cause Solution Solving hard drive problemsTools tab. Under Error-checking click Check Now Error checking click CheckDrive not found identified Cause Solution Disk transaction problem Cause SolutionAdvanced Power-On Options Nonsystem disk/NTLDR missing message Cause SolutionStorage Boot Order Computer will not boot from hard drive Cause SolutionDevice Configuration Computer seems to be locked up Cause SolutionCan not write to the media card Cause Solution Solving media card reader problemsBlank screen no video Cause Solution Solving display problemsList, then under Appearance and Personalization Select Adjust screen resolutionDim characters Cause Solution Select ImageControl/ Horizontal Position or Vertical Image is not centered Cause SolutionOut of Range displays on screen Cause Solution Support Certain typed symbols do not appear correct Cause SolutionDevice Security System Audio Solving audio problemsSound cuts in and out Cause Solution Control Panel, and then select Device Manager Line-in jack is not functioning properly Cause SolutionControl Panel , and then select Device Manager Solving printer problemsPrinter will not turn on Cause Solution Solving keyboard and mouse problemsPrinter prints garbled information Cause Solution Printer will not print Cause SolutionEnter Table E-1Solving Hardware Installation Problems Solving Hardware Installation ProblemsSecurity USB Security Computer will not start Cause Solution102 Appendix E Troubleshooting without diagnostics Solving Network Problems Manager Network status link light never flashes Cause SolutionDiagnostics reports a failure Cause Solution New network card will not boot Cause Solution Solving memory problemsInsufficient memory error during operation Cause Solution Out of memory error Cause SolutionMemory count during Post is wrong Cause Solution Cause Solution Solving processor problemsPoor performance is experienced Cause Solution Security Network Boot Solving CD-ROM and DVD problemsCannot eject compact disc tray-load unit Cause Solution Movie will not play in the DVD drive Cause SolutionSystem will not boot from USB flash drive Cause Solution Solving USB flash drive problemsUSB flash drive not found identified Cause Solution Unable to connect to the Internet Cause Solution Solving front panel component problemsSolving Internet access problems Click Internet Options Select Start Control PanelROM issue Post error has occurred Solving software problemsVerify that the software is certified by Microsoft for your How to access and run HP PC Hardware Diagnostics HP PC Hardware DiagnosticsWhy run HP PC Hardware Diagnostics Downloading HP PC Hardware Diagnostics to a USB device Creating recovery media and backups System backup and recoveryUsing Reset when the system is not responding Restoring and recovering using Windows toolsRecovery using the Windows recovery USB flash drive Creating recovery media Backing up, restoring, and recovering in WindowsClick All Programs Creating recovery discs Backing up your information System RestoreSystem Recovery when Windows is responding System RecoverySystem Recovery when Windows is not responding Page Select Install now Statement of Volatility MT Specifications SpecificationsCmos IndexInstalling Sata
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