HP 510 manual Failure to copy, Hp digital copier is not responding

Page 62

hp digital copier series

paper type is not correct or not supported

out of paper

paper is too narrow or paper size errors

Your HP Digital Copier is designed to work well on most paper types. Test a variety of paper types before buying large quantities. Find a paper type that works well and is easy to purchase. HP Premium Papers are designed for the best quality results.

•Paper that is too thin, slick, or "stretches" easily can feed incorrectly through the paper path.

•Paper that is heavily textured can cause graphics or text to not fill properly.

•To ensure that paper feeds properly, always use only one type of paper at a time in the input tray.

•Try printing the same document on a type of paper that has previously worked well.

In addition to paper type, the condition of your ink cartridges has a strong effect on the quality of copies.

For more information, see recommended paper types on page 11.

do you have paper loaded in the selected paper tray?

If you have a 250-sheet plain paper tray, the paper is picked from there first. Make sure you have the correct tray selected.

On the front panel, press the Tray Select/Paper Type button. Make sure to select the correct tray.

is the back door or the two-sided printing accessory off?

If you have removed either the back door or the two-sided printing accessory to clear a paper jam, replace it.

For more information, see avoid paper jams on page 9.

is the unit on an even surface?

Make sure that the unit is not resting on cords or other objects. This can prevent the unit from detecting paper in the paper trays.

The paper you have loaded for printing is not the correct size. Copying requires letter, legal, or A4 paper.

For more information, see recommended paper types on page 11

failure to copy

hp digital copier is not responding

The following issues relate to mechanical problems that prevent your HP Digital Copier from performing properly.

do you have a paper jam?

Check the HP Digital Copier for a paper jam.

For more information, see paper problems on page 53.

56	troubleshooting tips

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Contents Hp digital copier Series Page Contents Accessories Maintain your hp digital copierTroubleshooting tips Support services and warranty Technical informationFront panel features Review the front panelFeature Purpose Menu functions Menu options Following Menu functions are availableWebsite also provides answers to frequently asked questions Using your HP Digital Copier. The Reference Guide includesWarranty Help DescriptionHp digital copier series Get help Load originals Paper Load originalsLoad originals in the automatic document feeder Avoid paper jams Load paper Load the main paper trayHp digital copier series Following is a list of HP papers you can use for copying Recommended paper typesLoad the optional 250-sheet plain paper tray 16 to 24 lb to 135 gsm copier paper or letterheadPaper Tips Papers to avoidTips for loading other types of paper in the main tray Choose the paper tray and set the paper type Set the paper sizeHp digital copier series Load originals and paper Make copies Before you beginEdges Make a copyIncrease copy speed or quality Reduce or enlarge a copy Press Start Copy Black or Start Copy ColorHp digital copier series Hp digital copier series Fit a copy to Perform special copy jobsCopy a photo Load a photo on the glassPrint several copies on one Print two originals on one Shift image to increase the margin Make two-sided copiesLoad your letter- or A4-sized originals in the ADF Prepare a color T-shirt transfer Create a mirror Copy setup menu optionsStop copying Image copyCopy Setup Accessories5 Automatic document feeder ADFCover Install the ADFInput tray PlaceReplace an existing ADF lid Use the ADF Two-sided printing accessoryAccessory Attach the twoSheet Optional hp 250-sheet plain paper trayAssemble Plain paper TraySet the paper size Remove shipping tape from paper-width fenceHp digital copier series Load the paper by dropping it into the inner tray Load paperOptional Sheet Plain paper Tray Power on the copier and resume normal use Attach the optional 250- sheet plain paper tray to the unitClean the glass Clean the lid backingCheck the ink level Handle printheads Clean the exteriorMaintain printheads and ink cartridges Verify a printhead needs to be replaced Replace the printheads Page Handle ink cartridges Replace the ink cartridges Hp digital copier series Hp digital copier series Color bars Hp digital copier series Clean the printhead contacts Replacement alternatives Perform color calibration Override the ink level gauge Set the country/region or language Set the power save mode time Set the ring and beep volumeMaintenance menu options Use Menu to display the Status and MaintenanceHp digital copier series Maintain your hp digital copier Paper problems Paper jamsTroubleshooting tips Hp digital copier series Failure to copy Hp digital copier is not respondingHp digital copier series Hp digital copier series Copies do not look right Copies are faded, colors are incorrect or dullSkewed Entire copy isSlanted or BlankColors are OrientationCopy is wrong Bleeding intoCopy is fuzzy or blurry Parts of the original are cut offHp digital copier series Dark Copies are tooLight or too Ink is not fillingInk cartridge and printhead problems Ink cartridges or printheads have problemsHp digital copier series Hp digital copier series Ink carriage is Printhead hasFailed StalledOther copier problems and errors Mechanism error Hp customer support Register your productSupport from the internet Returning your hp digital copier for service Hp digital copier series Country/region Hp technical support Call in the U.S. during warrantyCall elsewhere in the world Canada post-warranty Hp distribution center Express serviceCall in Australia post- warranty Country/region Number for orderingLimited warranty statement Limitations of Liability Environmental statement Hp printhead and ink cartridge limited warrantyLimitations on copier supplies warranty These products were designed to be environmentally friendlyWarranty upgrades Using non-hp inkjet productsLimitations of liability Support services and warranty Speed Hp digital copier series specificationsMargin specifications Paper sizes Paper specificationsPaper weight and paper tray capacities Environmental specifications Phycical specificationsPower specifications Order printheads and ink cartridges Additional hp digital copier accessoriesAdditional specifications Environmental product stewardship program Hp digital copier series Index NumericsPage Page Special features 3, 21, 22, 23, 25 limitations Hp digital copier Warranty on copier 80 warranty upgrades Hp digital copier Index Page Visit the hp digital copier information center C7296-90280

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