HP 510 manual Ink cartridge and printhead problems, Ink cartridges or printheads have problems

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hp digital copier series

ink cartridge and printhead problems

ink cartridges or printheads have problems

error message when you insert new ink cartridge or printheads

The following issues relate to problems with the ink cartridges and printheads inside your HP Digital Copier.

For best results, use only HP ink cartridges and printheads. Refilled ink cartridges may damage your unit. The following tips help maintain HP ink cartridges and ensure consistent print quality:

•Keep all ink cartridges in the original sealed packages until they are needed.

•Ink cartridges should be stored at room temperature (60 –78 degrees F or 15.6 –26.6 degrees C).

•If the protective tape has been removed from the printhead, do not reattach it. Reattaching the tape may damage the printhead. Place the printhead in an airtight, plastic container.

•Once ink cartridges are installed in the print carriage, do not remove them until replacements are available.

The ink cartridges have microscopic nozzles that can clog when exposed to the air for more than a few minutes. The HP Digital Copier is designed to prevent nozzles from drying out under normal use.

Caution! Be sure to turn the HP Digital Copier off from the front panel, and not from a power strip.

A printhead that is not used for a long time can also clog. This causes a noticeable decrease in print quality. To unclog the nozzles, clean the printhead.

Caution! Do not clean the printhead unnecessarily. This wastes ink and shortens the life of the cartridges and printhead.

For more information, see clean the printhead contacts on page 45.

do you have the correct ink cartridges or printheads?

To avoid damaging the HP Digital Copier, remove an ink cartridge or a printhead only when a replacement is available.

The HP Digital Copier does not recognize other ink cartridges. For replacement information, see the support and warranty, or see:

www.hp.com/go/copiers

did you remove the tape?

Make sure that you removed the tape from the printhead.

Warning! Be careful not to touch the copper contacts or tower. Exposing ink cartridges and printheads to air reduces their life. Do not remove the ink cartridges and printheads at the same time.

troubleshoot your digital copier

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Contents Hp digital copier Series Page Contents Maintain your hp digital copier AccessoriesTroubleshooting tips Technical information Support services and warrantyReview the front panel Front panel featuresFeature Purpose Menu functions Following Menu functions are available Menu optionsHelp Description Using your HP Digital Copier. The Reference Guide includesWarranty Website also provides answers to frequently asked questionsHp digital copier series Get help Load originals Load originals PaperLoad originals in the automatic document feeder Load the main paper tray Avoid paper jams Load paperHp digital copier series 16 to 24 lb to 135 gsm copier paper or letterhead Recommended paper typesLoad the optional 250-sheet plain paper tray Following is a list of HP papers you can use for copyingPaper Tips Papers to avoidTips for loading other types of paper in the main tray Set the paper size Choose the paper tray and set the paper typeHp digital copier series Load originals and paper Before you begin Make copiesPress Start Copy Black or Start Copy Color Make a copyIncrease copy speed or quality Reduce or enlarge a copy EdgesHp digital copier series Hp digital copier series Load a photo on the glass Perform special copy jobsCopy a photo Fit a copy toPrint several copies on one Print two originals on one Make two-sided copies Shift image to increase the marginLoad your letter- or A4-sized originals in the ADF Prepare a color T-shirt transfer Image copy Copy setup menu optionsStop copying Create a mirrorCopy Setup Automatic document feeder ADF Accessories5Place Install the ADFInput tray CoverAttach the two Two-sided printing accessoryAccessory Replace an existing ADF lid Use the ADFPlain paper Tray Optional hp 250-sheet plain paper trayAssemble SheetRemove shipping tape from paper-width fence Set the paper sizeHp digital copier series Load the paper by dropping it into the inner tray Load paperOptional Sheet Plain paper Tray Attach the optional 250- sheet plain paper tray to the unit Power on the copier and resume normal useClean the lid backing Clean the glassCheck the ink level Handle printheads Clean the exteriorMaintain printheads and ink cartridges Verify a printhead needs to be replaced Replace the printheads Page Handle ink cartridges Replace the ink cartridges Hp digital copier series Hp digital copier series Color bars Hp digital copier series Clean the printhead contacts Replacement alternatives Perform color calibration Override the ink level gauge Set the country/region or language Set the ring and beep volume Set the power save mode timeUse Menu to display the Status and Maintenance Maintenance menu optionsHp digital copier series Maintain your hp digital copier Paper jams Paper problemsTroubleshooting tips Hp digital copier series Hp digital copier is not responding Failure to copyHp digital copier series Hp digital copier series Copies are faded, colors are incorrect or dull Copies do not look rightBlank Entire copy isSlanted or SkewedBleeding into OrientationCopy is wrong Colors areParts of the original are cut off Copy is fuzzy or blurryHp digital copier series Ink is not filling Copies are tooLight or too DarkInk cartridges or printheads have problems Ink cartridge and printhead problemsHp digital copier series Hp digital copier series Stalled Printhead hasFailed Ink carriage isOther copier problems and errors Mechanism error Hp customer support Register your productSupport from the internet Returning your hp digital copier for service Hp digital copier series Country/region Hp technical support Call in the U.S. during warrantyCall elsewhere in the world Canada post-warranty Country/region Number for ordering Express serviceCall in Australia post- warranty Hp distribution centerLimited warranty statement Limitations of Liability These products were designed to be environmentally friendly Hp printhead and ink cartridge limited warrantyLimitations on copier supplies warranty Environmental statementUsing non-hp inkjet products Warranty upgradesLimitations of liability Support services and warranty Speed Hp digital copier series specificationsMargin specifications Paper sizes Paper specificationsPaper weight and paper tray capacities Environmental specifications Phycical specificationsPower specifications Order printheads and ink cartridges Additional hp digital copier accessoriesAdditional specifications Environmental product stewardship program Hp digital copier series Numerics IndexPage Page Special features 3, 21, 22, 23, 25 limitations Hp digital copier Warranty on copier 80 warranty upgrades Hp digital copier Index Page C7296-90280 Visit the hp digital copier information center

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