hp digital copier series
b.Grip the handle of the first printhead, and lift the print head out of the print carriage. Repeat this process to remove the remaining printheads.
c.Lower the print carriage, and push down on the print carriage latch until it clicks into place.
6Place the ink cartridges and printheads in an airtight bag so they will not dry out, and put them aside (do not send them with the unit, unless instructed to by the HP Customer Support representative).
7Close the access door.
8Turn off the unit.
9If available, pack the unit for shipment using the original packaging materials.
If you do not have the original packaging materials, you can request a replacement package set from HP Customer Support. Shipping damage caused by improper packaging is not covered under the warranty.
10Place the return shipping label on the outside of the box.
11Include the following items in the box:
–A brief description of symptoms for service personnel (samples of print quality problems are helpful).
–A copy of the sales slip or other proof of purchase to establish the warranty coverage period.
–Your name, address, and a phone number where you can be reached during the day.
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