HP XP24000, XP20000 manual P9500 Disk Array, Path status and examples of recovery procedure

Page 137

Table 37 Path Status and Examples of the Recovery Procedure (AMS/WMS)

Path Status

Examples of the Recovery Procedure

External device setting

Settings of the LU paths may have been changed by LUN Manager. Check the

changed

settings of the LU paths. If the settings of the LU paths have been changed,

 

change the settings back to the ones when the volume is mapped. Or use XP

 

External Storage to perform the Delete LU operation and perform the Add LU

 

operation again.

 

The access attribute of the volume may have been changed by Data Retention

 

Utility. Check the access attribute of the volume. If the volume is protected by

 

the access attribute, release the protection.

Illegal request or

The volume may have been set as a pair volume for data copy. Check if the

Response error

volume is set as a pair volume of XP Business Copy, XP Continuous Access or

other copy program. If the volume is set as a pair volume, the volume may be

 

 

protected because of the pair status. When the volume is protected, change

 

the pair status or delete the pair.

 

The access attribute of the volume may have been changed by Data Retention

 

Utility. Check the access attribute of the volume. If the volume is protected by

 

the access attribute, release the protection.

Cannot detect port

There is a problem with the connection to the external storage system. The

 

possible causes are:

 

The fiber cable is not physically connected in the proper way.

 

The setting of the topology does not match between the external port and

 

the target port.

 

If the external storage system is connected through switches, the settings for

 

the switches may not be appropriate.

 

Verify the fiber cable is connected properly, and then set the Fibre Channel

 

port properly using LUN Manager.

 

If host group security is enabled, disable host group security using LUN

 

Manager.

P9500 Disk Array

When connecting a VSP storage system as the external storage system, you need to set the port to the host group for the Windows hosts (host mode 0C: Windows, host mode 2C: Windows Extension).

Also, the port attribute must be the target port or the RCU target port.

Path status and examples of recovery procedure

This section describes errors that require recovery operation on the external storage system side when the path status is not normal. When the path status is not normal, see the following table to recover the path status. If you cannot restore the path, contact HP.

AMS/WMS Storage System 137

Image 137
Contents Abstract Second September Edition Date Description First JuneThird November Fourth JanuaryContents Performing XP External Storage Operations Using the XP External Storage GUIPreparing for XP External Storage Operations 101 Remote Command Devices 119Support and Other Resources 132 Troubleshooting 126Connecting External Storage Systems 134 Required Volume Capacity for Each Emulation Type 152 Glossary 167 Index 169 XP External Storage Overview of HP StorageWorks XP External Storage SoftwareUnifying Copy Operations between Different Storage Systems XP External StorageOverview of HP StorageWorks XP External Storage Software Page About XP External Storage Operations Connecting External Storage SystemsAbout XP External Storage Operations XP External Storage Components XP External Storage ComponentsStorage Systems and Cross-subsystem Paths Volumes and Mapping PathsXP External Storage Operations XP External Storage OperationsChoosing the External Port Configuring XP External StorageChoosing and Mapping External Volumes Configuring XP External Storage Registering a Volume to an External Volume Group ExGConfiguring External Volume Attributes Clpr Cross-subsystem PathsPath Mode Example of Alternate Path Setting Examples of Switching I/O Execution Paths to Alternate Paths When the Path Mode is Multi Mode When the Path Mode is Single Mode Single Mode with Alternate Paths in Normal and Standby Single Mode with Alternate Paths in Standby Only Connecting Mainframe VolumesPort Discovery and Volume Discovery Connecting Open Systems VolumesChoosing Mapping Policy Difference between Automatic Mapping and Manual MappingUsing a Mapped External Volume from a Connected Host Using a Mapped External Volume from a Connected HostStoring New Data in the Mapped External Volume Storing the New Data in the Mapped External Volume Using Existing Data in the Mapped External VolumeInteroperability with other Products and Functions LUN Manager and Configuration File LoaderLUN Expansion Luse Interoperability with other Products and FunctionsVirtual LVI/LUN VLL XP Continuous Access and Hitachi TrueCopy for MainframeCache Residency Manager Performance Monitor and XP Auto LUNHP StorageWorks XP Snapshot Software Examples of Using External Volumes with Other ProductsHP StorageWorks XP Thin Provisioning Software Snmp AgentExample of the XP Auto LUN Operations XP Continuous Access OperationsExamples of Using External Volumes with Other Products XP Continuous Access Journal OperationsExample of the XP Continuous Access Journal Operations Example of the XP Business Copy Operations XP Business Copy OperationsExample of the XP Snapshot Operations XP Snapshot OperationsSystem Requirements Preparing for XP External Storage OperationsStorage Systems Supported as External Storage Systems XP External Storage RequirementsXP External Storage Requirements Guidelines for XP External Storage OperationsMapping Guidelines Recommended Applications According to HDD Type When the Emulation Type of the External Volume is for OpenApplication HDD Type FC/SSD 1 Database YesDatabase Not Recommended Capacity GuidelinesApplication HDD Type Volume Attribute Guidelines Guidelines for Mainframe VolumesCreating Luse Volume Guidelines Performance and Status Guidelines Maintenance Guidelines for an External Storage SystemRAID Level Considerations AMS 2000 Series GuidelinesUninstalling XP External Storage Installing and Uninstalling XP External StorageInstalling XP External Storage Starting XP External Storage Starting XP External StorageUsing the XP External Storage GUI Using the XP External Storage GUIVolume Operation Window Status Enable The status is displayed To Status EnableTo update the all items in the window including the Ext Volume Operation WindowVolume Operation Tree and List Pop-up Menu for the Volume Operation Tree Volume Operation TreeSubsystem Add Volume Auto + Product name VolumeExecuted the volume For the Add VolumeStatus of the External Volume in Ext. VOL Status Volume Operation List When Path Group is ClickedWhen the external volumes are mapped Assigned to each volume in the external volume groupRegardless of the Cache Mode setting Path ModeCross-subsystem Paths List Details Identification number of the port in the external storage Preview Dialog BoxSystem Cross-subsystem Paths dialog box. This dialog boxPath Operation Window Changing the tree display. The information displayed Not show the status when you open the Path OperationSelected in the tree. For details, see Console main windowPath Operation Tree and List Path Operation Tree Path Operation List When Subsystem is ClickedStatus of the Cross-subsystem Path Displayed in the Status Path Operation List When Port or WWN is Clicked Path Operation List When Product Name is ClickedPort External port in the local storage system Port Operation WindowWWN indicating the target port in the external storage Port Operation WindowSelected in the tree. Sort the list by clicking the column Selected in the treeHeadings Preview dialog box, see Preview Dialog BoxPort Information List Port Operation TreeNumber of Ports Detailed information on the PCB mode, see the HPPerforming XP External Storage Operations Overview of Setting OperationsOverview of Setting Operations Performing XP External Storage Operations Setting Port of External Storage SystemMapping an External Volume Automatically Setting Port Attribute for Local Storage SystemMapping an External Volume Manually Mapping an External Volume Manually Add Volume Dialog Box Add Volume Dialog BoxLdev Mapping Auto Pop-up menu Description Set External Volume ParameterCan specify the Ldev number to the first Ldev Ldev Mapping ManualSet External Volume Parameter Dialog Box Set External Volume Parameter Dialog BoxLdev Mapping Auto Dialog Box Ldev Mapping Auto Dialog BoxLdev Mapping Manual Dialog Box Ldev Mapping Manual Dialog Box Ssid Dialog BoxSsid Example How to Map LDEVs Manually Example How to Map LDEVs AutomaticallyExample of Ldev Mapping Manual Dialog Box Setting the Cross-subsystem PathsConfigure Cross-subsystem Paths Dialog Box Configure Cross-subsystem Paths Dialog BoxPort Discovery Dialog Box Selected Paths Delete Allows you to delete the selected Configuring the Cross-subsystem PathRaise Priority Lower PriorityPop-up Menu of Configure Cross-subsystem Paths Dialog Box Changing the Configured Cross-subsystem Path PriorityChanging the Cross-subsystem Path Canceling the Cross-subsystem Path ConfigurationPerforming XP External Storage Operations Ldev Information Dialog Box Checking the External Volume DetailsChecking the External Volume Details Displayed Item Description Normal Mapping path is normal Mapping Path Information Dialog BoxDisplayed Item Target errorFound Processing has timed outTurning On or Off the Storage System Check Paths & Restore Volume commandTurning On or Off the Storage System Turning On or Off Only the External Storage SystemTurning On or Off Only the Local Storage System Turning On or Off Both Storage Systems If the External Volume is Used in this way Operations Required before Disconnecting External VolumesDisconnecting All External Volumes Disconnect Subsystem Resuming All External Volumes Check Paths & Restore Volume Performing XP External Storage Operations Restoring the Paths to the External Volume Check Paths Restoring the Paths to the External Volume Check PathsChanging the Cache Mode Setting of the External Volume Changing the Inflow Control Setting of the External Volume Change WWN Parameter Dialog Box Changing the Port Setting of the External Storage SystemChanging the Port Setting of the External Storage System Edit Policy Dialog Box Performing Maintenance for External SubsystemEditing Mapping Policy Deleting the External Volume Mapping Delete Volume Command Deleting the External Volume Mapping Delete Volume CommandPerforming XP External Storage Operations Introduction Using Spreadsheets for XP External Storage OperationsIntroduction Available Types and Operation Tags Before Using SpreadsheetsContents of a Spreadsheet Ssid Tag Saving Storage System InformationInformation Saved when the Ssid Tag is Written MappedVolume TagInformation Saved when the ExternalGroup Tag is Written ExternalGroup TagLU number of the external volume Information Saved when the MappedVolume Tag is WrittenLayer WWN of the external storage systemAddVolumeSetting Tag Mapping External VolumesAddVolumeSetting Tag Parameters Alternate path Digits WWNOr fewer Assigned to any Volume. AnCapacity Ldev in blocks For details, see Parameter Setting Range of ValuesSsid assigned to To Fffe RangeWhen Creating Multiple LDEVs in an External Volume AddVolumeSetting2 TagAddVolumeSetting2 Tag Parameters Assigned to any Volume However, an Parameter Setting RangeValues Ldkc number 00 toDisconnectVolume Tag Parameters CheckPath-RestoreVolume Tag Parameters Deleting the External Volume Mapping DeleteVolume TagDeleteVolume Tag Parameters Changing Path GroupStructure and Identifier of Parameters DividePathGroup Tag UnitePathGroup TagStructure and Identifier of Parameters UnitePathGroup Tag Example of a SpreadsheetNumber Less Example of a SpreadsheetExample Overview of Remote Command Devices Remote Command DevicesOverview of Remote Command Devices Remote Command Devices Guidelines for Remote Command DevicesUniversal Storage Platform VM Guidelines for Remote Command DevicesUniversal Storage Platform Restrictions on Remote Command Device Mapping a Command Device as a Remote Command DeviceRestriction Maximum capacityPage Procedure to Use Initiator/External MIX Mode Restrictions on Initiator/External MIX Mode Troubleshooting for XP External Storage TroubleshootingGeneral Troubleshooting for XP External Storage ErrorMapping Path Statuses and Required Actions Troubleshooting the Mapping PathStatus Description Unknown Blockade External port is blocked ActionAccess the device of the external Changed the volume capacity wasTo access the device of the external ReducedConnected through switches, Setting of the topology doesInternal error Been stopped by timeoutCauses of Volume Discovery Failure and Required Actions Troubleshooting Volume DiscoveryStatus Description Device check error System becomes inaccessibleCalling HP Technical Support Calling HP Technical SupportRelated Documentation Support and Other ResourcesConventions for Storage Capacity Values HP Technical SupportSubscription Service Subscription ServiceHP Websites Documentation FeedbackAMS/WMS Storage System Connecting External Storage SystemsSystem Parameters System Parameters AMS/WMSWMS Window Names Parameters Parameter SettingsStorage System Displayed Serial Number Model Path Status and Examples of the Recovery Procedure AMS/WMS P9500 Disk Array Path status and examples of recovery procedurePath Status and Examples of the Recovery Procedure AMS/WMS Thunder 9500V Storage System System Parameters Thunder Relationship between the WWN of the Port and Controller Path Status and Examples of the Recovery ProcedureChannel port properly using LUN Manager Path Status and Examples of the Recovery Procedure ThunderDisable the host group security USP V/VM Storage SystemVolume operation again Path Status and Examples of the Recovery Procedure USP V/VMTagmaStore USP/NSC Storage System SecurityLightning 9900V Storage System Lightning 9900V Storage SystemLightning 9900 Storage System Path Status and Examples of the Recovery Procedure LightningSVS200 Storage System SVS200 Storage SystemPath Status and Examples of the Recovery Procedure SVS200 Identifying Logical Volumes Using Characteristic2System Parameters for Connecting an EVA Storage System HP StorageWorks EVA Storage SystemSun StorEdge 6120/6320 System Parameter Connecting Sun StorEdge 6120/6320Sun StorageTek FlexLine Behavior of the Alternate PathEMC CLARiiON CX Series Sun StorageTekSystem Parameter Sun StorageTek FlexLine System Parameter Sun StorageTekRestrictions for Connecting an EMC CLARiiON CX Series System Option modeProcedure EMC Symmetrix SeriesIBM DS3000/DS4000/DS5000 Series System Parameter for Connecting IBM SVC SeriesFujitsu FibreCAT CX Series System Parameter for Connecting Fujitsu FibreCAT CX SeriesNon-HP Storage Systems SGI IS4600 SeriesDetermining Required External Volume Capacity Required Volume Capacity for Each Emulation TypeMaximum Usable Capacity of an External Volume Required Volume Capacity for Each Emulation TypeCapacity List for Each Emulation Type Capacity List for Each Emulation TypeLdev Capacity Information for Each Emulation Type Volume Capacity Information for Each Emulation Type Adjusting the Volume Capacities for Pairs Adjusting the Volume Capacities for Pairs157 ExPath Tool Preparing for Using the ExPath ToolOverview of the ExPath Tool ExPath ToolInstalling the ExPath Tool Using the ExPath ToolUninstalling the ExPath Tool Using the ExPath ToolEditing the Java Security Policy Creating an Authentication FileCreating a Command File Running the ExPath Tool Svpip Command Command ReferenceCommand List for the ExPath Tool Command Purpose SvpipDisconnect Command Login CommandCheckstatus Command Checkpath CommandExternal Volume Status Normal Destage Disconnect Checking External Volume Status Normal Destage Disconnect Checking 167 GlossaryGlossary SVP169 XP Continuous Access or XP Continuous Access JournalIndex Index
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