HP XP20000, XP24000 manual Troubleshooting 126, Support and Other Resources 132

Page 6

Restrictions on Initiator/External MIX Mode

125

8 Troubleshooting

126

Troubleshooting for XP External Storage

126

Troubleshooting the Mapping Path

127

Troubleshooting Volume Discovery

130

Calling HP Technical Support

131

9 Support and Other Resources

132

Related Documentation

132

Conventions for Storage Capacity Values

132

HP Technical Support

132

Subscription Service

133

HP Websites

133

Documentation Feedback

133

A Connecting External Storage Systems

134

AMS/WMS Storage System

134

System Parameters

134

Relationship between the Serial Number and the AMS/WMS Model

135

Relationship between the WWN of the Port and Controller (AMS/WMS)

135

Path Status and Examples of the Recovery Procedure (AMS/WMS)

136

P9500 Disk Array

137

Path status and examples of recovery procedure

137

Notes on Using the Power Savings Option (AMS/WMS)

138

Thunder 9500V Storage System

138

System Parameters

138

Relationship between the Serial Number and Thunder 9500V Model

140

Relationship between the WWN of the Port and Controller

140

Path Status and Examples of the Recovery Procedure

140

USP V/VM Storage System

141

Path Status and Examples of the Recovery Procedure

141

TagmaStore USP/NSC Storage System

142

Setting the Host Mode Option for a Volume Larger Than 2 TB (USP/NSC)

142

Path Status and Examples of the Recovery Procedure

142

Lightning 9900V Storage System

143

Path Status and Examples of the Recovery Procedure

143

Lightning 9900 Storage System

144

Path Status and Examples of the Recovery Procedure

144

SVS200 Storage System

145

Path Status and Examples of the Recovery Procedure

145

HP StorageWorks EVA Storage System

146

System Parameters

146

Identifying Logical Volumes (Using Characteristic2)

146

Behavior of the Alternate Path

147

Sun StorEdge 6120/6320

147

Sun StorageTek FlexLine 380

147

Sun StorageTek 2540

148

Sun StorageTek V2X2

148

EMC CLARiiON CX Series

148

Notes on Connecting an EMC CLARiiON CX Series

148

System Option mode

149

EMC Symmetrix Series

149

6Contents

Image 6
Contents Abstract Third November Edition Date Description First JuneSecond September Fourth JanuaryContents Using the XP External Storage GUI Preparing for XP External Storage OperationsPerforming XP External Storage Operations Remote Command Devices 119 101Troubleshooting 126 Connecting External Storage Systems 134Support and Other Resources 132 Required Volume Capacity for Each Emulation Type 152 Glossary 167 Index 169 Unifying Copy Operations between Different Storage Systems Overview of HP StorageWorks XP External Storage SoftwareXP External Storage XP External StorageOverview of HP StorageWorks XP External Storage Software Page Connecting External Storage Systems About XP External Storage OperationsAbout XP External Storage Operations XP External Storage Components XP External Storage ComponentsVolumes and Mapping Paths Storage Systems and Cross-subsystem PathsXP External Storage Operations XP External Storage OperationsConfiguring XP External Storage Choosing and Mapping External VolumesChoosing the External Port Registering a Volume to an External Volume Group ExG Configuring External Volume AttributesConfiguring XP External Storage Cross-subsystem Paths ClprPath Mode Example of Alternate Path Setting Examples of Switching I/O Execution Paths to Alternate Paths When the Path Mode is Multi Mode When the Path Mode is Single Mode Single Mode with Alternate Paths in Normal and Standby Connecting Mainframe Volumes Single Mode with Alternate Paths in Standby OnlyChoosing Mapping Policy Connecting Open Systems VolumesPort Discovery and Volume Discovery Difference between Automatic Mapping and Manual MappingUsing a Mapped External Volume from a Connected Host Storing New Data in the Mapped External VolumeUsing a Mapped External Volume from a Connected Host Using Existing Data in the Mapped External Volume Storing the New Data in the Mapped External VolumeLUN Expansion Luse LUN Manager and Configuration File LoaderInteroperability with other Products and Functions Interoperability with other Products and FunctionsCache Residency Manager XP Continuous Access and Hitachi TrueCopy for MainframeVirtual LVI/LUN VLL Performance Monitor and XP Auto LUNHP StorageWorks XP Thin Provisioning Software Examples of Using External Volumes with Other ProductsHP StorageWorks XP Snapshot Software Snmp AgentXP Continuous Access Operations Example of the XP Auto LUN OperationsXP Continuous Access Journal Operations Examples of Using External Volumes with Other ProductsExample of the XP Continuous Access Journal Operations XP Business Copy Operations Example of the XP Business Copy OperationsXP Snapshot Operations Example of the XP Snapshot OperationsStorage Systems Supported as External Storage Systems Preparing for XP External Storage OperationsSystem Requirements XP External Storage RequirementsGuidelines for XP External Storage Operations Mapping GuidelinesXP External Storage Requirements Application HDD Type FC/SSD 1 When the Emulation Type of the External Volume is for OpenRecommended Applications According to HDD Type Database YesCapacity Guidelines Application HDD TypeDatabase Not Recommended Guidelines for Mainframe Volumes Volume Attribute GuidelinesCreating Luse Volume Guidelines RAID Level Considerations Maintenance Guidelines for an External Storage SystemPerformance and Status Guidelines AMS 2000 Series GuidelinesInstalling and Uninstalling XP External Storage Installing XP External StorageUninstalling XP External Storage Starting XP External Storage Starting XP External StorageUsing the XP External Storage GUI Volume Operation WindowUsing the XP External Storage GUI To update the all items in the window including the Ext To Status EnableStatus Enable The status is displayed Volume Operation WindowVolume Operation Tree and List Volume Operation Tree Pop-up Menu for the Volume Operation TreeExecuted the volume VolumeSubsystem Add Volume Auto + Product name For the Add VolumeVolume Operation List When Path Group is Clicked Status of the External Volume in Ext. VOL StatusRegardless of the Cache Mode setting Assigned to each volume in the external volume groupWhen the external volumes are mapped Path ModeCross-subsystem Paths List Details System Preview Dialog BoxIdentification number of the port in the external storage Cross-subsystem Paths dialog box. This dialog boxPath Operation Window Selected in the tree. For details, see Not show the status when you open the Path OperationChanging the tree display. The information displayed Console main windowPath Operation Tree and List Path Operation List When Subsystem is Clicked Path Operation TreeStatus of the Cross-subsystem Path Displayed in the Status Path Operation List When Product Name is Clicked Path Operation List When Port or WWN is ClickedWWN indicating the target port in the external storage Port Operation WindowPort External port in the local storage system Port Operation WindowHeadings Selected in the treeSelected in the tree. Sort the list by clicking the column Preview dialog box, see Preview Dialog BoxPort Operation Tree Port Information ListDetailed information on the PCB mode, see the HP Number of PortsOverview of Setting Operations Overview of Setting OperationsPerforming XP External Storage Operations Setting Port of External Storage System Performing XP External Storage OperationsSetting Port Attribute for Local Storage System Mapping an External Volume AutomaticallyMapping an External Volume Manually Mapping an External Volume Manually Add Volume Dialog Box Add Volume Dialog BoxCan specify the Ldev number to the first Ldev Pop-up menu Description Set External Volume ParameterLdev Mapping Auto Ldev Mapping ManualSet External Volume Parameter Dialog Box Set External Volume Parameter Dialog BoxLdev Mapping Auto Dialog Box Ldev Mapping Auto Dialog BoxLdev Mapping Manual Dialog Box Ssid Dialog Box Ldev Mapping Manual Dialog BoxSsid Example How to Map LDEVs Automatically Example How to Map LDEVs ManuallySetting the Cross-subsystem Paths Example of Ldev Mapping Manual Dialog BoxConfigure Cross-subsystem Paths Dialog Box Configure Cross-subsystem Paths Dialog BoxPort Discovery Dialog Box Raise Priority Configuring the Cross-subsystem PathSelected Paths Delete Allows you to delete the selected Lower PriorityChanging the Configured Cross-subsystem Path Priority Pop-up Menu of Configure Cross-subsystem Paths Dialog BoxCanceling the Cross-subsystem Path Configuration Changing the Cross-subsystem PathPerforming XP External Storage Operations Checking the External Volume Details Checking the External Volume DetailsLdev Information Dialog Box Mapping Path Information Dialog Box Displayed Item Description Normal Mapping path is normalFound Target errorDisplayed Item Processing has timed outCheck Paths & Restore Volume command Turning On or Off the Storage SystemTurning On or Off Only the External Storage System Turning On or Off Only the Local Storage SystemTurning On or Off the Storage System Turning On or Off Both Storage Systems Operations Required before Disconnecting External Volumes If the External Volume is Used in this wayDisconnecting All External Volumes Disconnect Subsystem Resuming All External Volumes Check Paths & Restore Volume Performing XP External Storage Operations Restoring the Paths to the External Volume Check Paths Changing the Cache Mode Setting of the External VolumeRestoring the Paths to the External Volume Check Paths Changing the Inflow Control Setting of the External Volume Changing the Port Setting of the External Storage System Changing the Port Setting of the External Storage SystemChange WWN Parameter Dialog Box Performing Maintenance for External Subsystem Editing Mapping PolicyEdit Policy Dialog Box Deleting the External Volume Mapping Delete Volume Command Deleting the External Volume Mapping Delete Volume CommandPerforming XP External Storage Operations Using Spreadsheets for XP External Storage Operations IntroductionIntroduction Before Using Spreadsheets Contents of a SpreadsheetAvailable Types and Operation Tags Saving Storage System Information Ssid TagInformation Saved when the ExternalGroup Tag is Written MappedVolume TagInformation Saved when the Ssid Tag is Written ExternalGroup TagLayer Information Saved when the MappedVolume Tag is WrittenLU number of the external volume WWN of the external storage systemMapping External Volumes AddVolumeSetting TagAddVolumeSetting Tag Parameters WWN Alternate path DigitsAssigned to any Volume. An Or fewerSsid assigned to To Fffe Parameter Setting Range of ValuesCapacity Ldev in blocks For details, see RangeAddVolumeSetting2 Tag When Creating Multiple LDEVs in an External VolumeAddVolumeSetting2 Tag Parameters Values Parameter Setting RangeAssigned to any Volume However, an Ldkc number 00 toDisconnectVolume Tag Parameters DeleteVolume Tag Parameters Deleting the External Volume Mapping DeleteVolume TagCheckPath-RestoreVolume Tag Parameters Changing Path GroupUnitePathGroup Tag Structure and Identifier of Parameters DividePathGroup TagNumber Less Example of a SpreadsheetStructure and Identifier of Parameters UnitePathGroup Tag Example of a SpreadsheetExample Remote Command Devices Overview of Remote Command DevicesOverview of Remote Command Devices Guidelines for Remote Command Devices Remote Command DevicesGuidelines for Remote Command Devices Universal Storage PlatformUniversal Storage Platform VM Restriction Mapping a Command Device as a Remote Command DeviceRestrictions on Remote Command Device Maximum capacityPage Procedure to Use Initiator/External MIX Mode Restrictions on Initiator/External MIX Mode General Troubleshooting for XP External Storage TroubleshootingTroubleshooting for XP External Storage ErrorStatus Description Unknown Troubleshooting the Mapping PathMapping Path Statuses and Required Actions Blockade External port is blocked ActionTo access the device of the external Changed the volume capacity wasAccess the device of the external ReducedInternal error Setting of the topology doesConnected through switches, Been stopped by timeoutStatus Description Device check error Troubleshooting Volume DiscoveryCauses of Volume Discovery Failure and Required Actions System becomes inaccessibleCalling HP Technical Support Calling HP Technical SupportConventions for Storage Capacity Values Support and Other ResourcesRelated Documentation HP Technical SupportHP Websites Subscription ServiceSubscription Service Documentation FeedbackSystem Parameters Connecting External Storage SystemsAMS/WMS Storage System System Parameters AMS/WMSWindow Names Parameters Parameter Settings Storage System Displayed Serial Number ModelWMS Path Status and Examples of the Recovery Procedure AMS/WMS Path status and examples of recovery procedure Path Status and Examples of the Recovery Procedure AMS/WMSP9500 Disk Array Thunder 9500V Storage System System Parameters Thunder Path Status and Examples of the Recovery Procedure Relationship between the WWN of the Port and ControllerDisable the host group security Path Status and Examples of the Recovery Procedure ThunderChannel port properly using LUN Manager USP V/VM Storage SystemTagmaStore USP/NSC Storage System Path Status and Examples of the Recovery Procedure USP V/VMVolume operation again SecurityLightning 9900V Storage System Lightning 9900V Storage SystemPath Status and Examples of the Recovery Procedure Lightning Lightning 9900 Storage SystemSVS200 Storage System SVS200 Storage SystemSystem Parameters for Connecting an EVA Storage System Identifying Logical Volumes Using Characteristic2Path Status and Examples of the Recovery Procedure SVS200 HP StorageWorks EVA Storage SystemSun StorageTek FlexLine System Parameter Connecting Sun StorEdge 6120/6320Sun StorEdge 6120/6320 Behavior of the Alternate PathSystem Parameter Sun StorageTek FlexLine Sun StorageTekEMC CLARiiON CX Series System Parameter Sun StorageTekProcedure System Option modeRestrictions for Connecting an EMC CLARiiON CX Series EMC Symmetrix SeriesSystem Parameter for Connecting IBM SVC Series IBM DS3000/DS4000/DS5000 SeriesNon-HP Storage Systems System Parameter for Connecting Fujitsu FibreCAT CX SeriesFujitsu FibreCAT CX Series SGI IS4600 SeriesMaximum Usable Capacity of an External Volume Required Volume Capacity for Each Emulation TypeDetermining Required External Volume Capacity Required Volume Capacity for Each Emulation TypeCapacity List for Each Emulation Type Capacity List for Each Emulation TypeLdev Capacity Information for Each Emulation Type Volume Capacity Information for Each Emulation Type Adjusting the Volume Capacities for Pairs Adjusting the Volume Capacities for Pairs157 Overview of the ExPath Tool Preparing for Using the ExPath ToolExPath Tool ExPath ToolUninstalling the ExPath Tool Using the ExPath ToolInstalling the ExPath Tool Using the ExPath ToolCreating an Authentication File Creating a Command FileEditing the Java Security Policy Running the ExPath Tool Command List for the ExPath Tool Command ReferenceSvpip Command Command Purpose SvpipLogin Command Disconnect CommandCheckpath Command Checkstatus CommandExternal Volume Status Normal Destage Disconnect Checking External Volume Status Normal Destage Disconnect Checking Glossary 167SVP GlossaryXP Continuous Access or XP Continuous Access Journal Index169 Index
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