Table 46 Path Status and Examples of the Recovery Procedure (Lightning 9900)
Path Status | Examples of the Recovery Procedure |
External device setting | Settings of the LU paths may have been changed by LUN Manager. Check the |
changed | settings of the LU paths. If the settings of the LU paths have been changed, |
| change the settings back to the ones when the volume is mapped. Or use XP |
| External Storage to perform the Delete LU operation and perform the Add LU |
| operation again. |
Illegal request or
Response error
The volume may have been set as a pair volume for data copy. Check if the volume is set as a pair volume of XP Business Copy, XP Continuous Access, or other copy program. If the volume is set as a pair volume, the volume may be protected because of the pair status. When the volume is protected, change the pair status or delete the pair.
Cannot detect port | There is a problem with the connection to the external storage system. The |
| possible causes are: |
| • The fiber cable is not physically connected in the proper way. |
| • The setting of the topology does not match between the external port and |
| the target port. |
| • If the external storage system is connected through switches, the settings for |
| the switches may not be appropriate. |
| Make sure that the fiber cable is connected properly, and then set the Fibre |
| Channel port properly using LUN Manager. |
| The LUN security may have been set by LUN Manager. Check if the LUN security |
| is set or not. If the LUN security is set, remove the setting of the LUN security. |
SVS200 Storage System
When connecting an SVS200 storage system as the external storage system, you need to set the port to the host group for the Windows hosts (host mode 0C: Windows, host mode 2C: Windows Extension).
Also, the port attribute must be the target port or the RCU target port.
If you are using the microcode that does not support the SVS200 storage system, the SVS200 storage system is recognized as the XP12000 storage system. If you need the connected external storage system to be recognized as the SVS200 storage system, use the microcode of the version that supports the SVS200 storage system (which is the microcode version
Path Status and Examples of the Recovery Procedure
This section describes errors that require recovery operation on the external storage system side when the path status is not normal. When the path status is not normal, see Table 47 (page 146) to recover the path status. For other errors not described in this section, see “Troubleshooting for XP External Storage” (page 126). If you cannot restore the path, call HP technical support (see “Calling HP Technical Support” (page 131)).