HP 5GB, 8GB manual If You Have Problems

Page 29

Installing the Software

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12.Go to the Drivers tab and click on Add.

13.Windows NT creates a list of tape drives. Click on Have Disk button.

14.When prompted to enter the path for the manufacturer’s files, type D:\NT (where D: is you CD-ROM’s drive letter). If your computer does not have a CD-ROM, see page 35.

15.Click OK.

16.A list of tape devices appears. Select Hewlett-Packard Colorado IDE. The necessary files are copied to your system.

17.Restart the system. If no services fail, the drive is ready to use. If services fail, please contact our QuickFax service for document 5228. The QuickFax phone numbers are listed on page 46.

18.Start the Backup application by clicking on Start, Programs, Administrative Tools, and Backup.

19.Use NT Backup online Help to learn how to back up and restore data, compare files, and use the application’s options and features.

If You Have Problems

Try the following suggestions:

nExit out of all applications. Turn off the computer’s power, wait 20 seconds, then turn it on again. Unplug the tape drive and then plug it in again. (This is called cycling power.) Then start Colorado Backup.

nVerify that your computer meets the requirements listed in “Minimum System Requirements” on page 35 for the operating system in which you are using Colorado Backup.

nDoes the drive move the tape when the tape is inserted? If not, check the power connections to the tape drive.

nDisconnect all the cables, look for and straighten any pins, and then reconnect the cables. Sometimes just reconnecting a cable aligns it correctly or adjusts the pin connections, fixing a faulty connection.

nIf you have a printer connected to the HP Colorado tape drive, turn off the computer’s power. Disconnect the tape drive and the printer. Reconnect only your tape drive to the parallel port, then turn the computer on and start Colorado Backup. If Colorado Backup works properly, it is likely you have a conflict with

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Contents Installation Guide Viewing the Online User’s Guide Getting StartedCheck each item to ensure you have everything you need Checking Your Tape-Drive PackageInstalling Your External Tape Drive Connecting HardwareTurn OFF your computer Connecting the HardwarePlug the tape-drive power cord into the drive Installation GuideAttach this end to Tape drive If You Have Problems Using the Tape Drive on Other Computers Installation Guide Interchangeability of Tapes Installing SoftwareChecking Your Parallel Ports Installing Colorado Backup for DOS Installing Colorado Backup for Your Operating SystemInstalling the Software Highlight Parallel Port and select OK Installing the Software Main screen appears Command push buttonsInstalling Colorado Backup for Windows Click here to install the software This is the configuration you are performing Double-click on this icon to start Colorado Backup Installing the Software Drive installed in your computer Colorado Backup main window appearsInstalling Colorado Backup for Windows Click here to view the CD’s contents Installation Guide Installation Guide Configuring the Drive for Windows NT Following menu appears If You Have Problems Installation Guide Printer Status Monitor Software RW Read/Write, R Read only Using Tapes and Caring for Your DriveChoosing Tapes for Your Tape Drive Colored strip Inserting a TapeCaring for Your Tape Drive Removing a TapeMinimum System Requirements Technical InformationHardware Requirements Your computer must meet or exceed these requirementsInstalling Colorado Backup for Windows requires Colorado Backup for DOS RequirementsColorado Backup for Windows Requirements LAN Installation Colorado Backup for Windows 95 RequirementsInstalling Colorado Backup for Windows 95 requires Windows NTWhat Affects Performance Backup Speed Drive SpecificationsUser’s manual statement for Vcci class B product Korean RRL Statement Declaration of Conformity HP Software License Terms Software License Agreement for External DrivesDuration of Limited Warranty Hewlett-Packard Limited Warranty StatementReturning Your Drive Support for Your Tape Drive and Colorado Backup Software Customer Support ServicesQuickFax Faxback Service Bulletin board site 8,N,1,F, 1200-28.8K baudCustomer Support Services FAX