HP 1160 manual Case of Difficulty, Telephone Operation, Solution, Problemsolution

91-5387-30-00_ATT1460_R1 2003.3.27 10:21 AM Page 41

IN CASE OF DIFFICULTY

If you have difficulty operating this phone,try the suggestions below. For Customer Service,visit our website at www.telephones.att.com or call 1 800 222–3111. Please retain your receipt as your proof of purchase.

TELEPHONE OPERATION

PROBLEM

If the phone doesn’t work at all, check these items first:

SOLUTION

•Make sure the AC adapter is plugged into an outlet not controlled by a wall switch.

•Make sure the telephone line cord is plugged firmly into the base unit and the modular jack.

•Make sure the base antenna is fully upright.

•If the handset does not beep when you

press , the battery might need charging.

•Make sure the battery pack is installed correctly.

•If you have dial pulse (rotary) service on your phone line,make sure the dial mode is set to dial pulse (see INSTALLATION).

•Microwave appliances may cause interference with this phone.If you experience interference,move away from the microwave.

PROBLEMSOLUTION

If the above suggestions don’t solve the problem, try re-initializing the

handset and base:

1Disconnect the power to the base.

2Remove the handset battery pack.

3Wait a few minutes.

4Connect the power to the base.

5Insert the handset battery pack.

6Put the handset in the base to re-initialize.

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