HP 100B manual Appendix a Post Error Messages

Page 84

Table A-1Numeric Codes and Text Messages (continued)

Control panel message

Description

Recommended action

 

 

 

164-MemorySize Error

Memory amount has changed since the last

Press the F1 key to save the memory

 

boot (memory added or removed).

changes.

 

 

 

 

164-MemorySize Error

Memory configuration incorrect.

1.

Run Computer Setup or Windows

 

 

 

utilities.

 

 

2.

Make sure the memory module(s) are

 

 

 

installed properly.

 

 

3.

If third-party memory has been added,

 

 

 

test using HP-only memory.

 

 

4.

Verify proper memory module type.

 

 

 

 

201-Memory Error

RAM failure.

1.

Ensure memory modules are correctly

 

 

 

installed.

 

 

2.

Verify proper memory module type.

 

 

3.

Remove and replace the identified

 

 

 

faulty memory module(s).

 

 

4.

If the error persists after replacing

 

 

 

memory modules, replace the system

 

 

 

board.

 

 

 

 

213-Incompatible Memory Module in

A memory module in memory socket

1.

Verify proper memory module type.

Memory Socket(s) X, X, ...

identified in the error message is missing

2.

Try another memory socket.

 

critical SPD information, or is incompatible

 

with the chipset.

3.

Replace DIMM with a module

 

 

 

 

 

conforming to the SPD standard.

 

 

 

214-DIMM Configuration Warning

Populated DIMM Configuration is not

Rearrange the DIMMs so that each channel

 

optimized.

has the same amount of memory.

 

 

 

 

219-ECC Memory Module Detected ECC

Recently added memory module(s) support

1.

If additional memory was recently

Modules not supported on this Platform

ECC memory error correction.

 

added, remove it to see if the problem

 

 

 

remains.

 

 

2.

Check product documentation for

 

 

 

memory support information.

 

 

 

 

301-Keyboard Error

Keyboard failure.

1.

Reconnect keyboard with computer

 

 

 

turned off.

 

 

2.

Check connector for bent or missing

 

 

 

pins.

 

 

3.

Ensure that none of the keys are

 

 

 

depressed.

 

 

4.

Replace keyboard.

 

 

 

 

303-Keyboard Controller Error

I/O board keyboard controller.

1.

Reconnect keyboard with computer

 

 

 

turned off.

 

 

2.

Replace the system board.

 

 

 

 

76 Appendix A POST Error Messages

Image 84
Contents Maintenance & Service Guide Maintenance & Service Guide About This Book Iv About This Book Table of contents Illustrated parts catalog USB Viii Installing and Customizing the Software Installing the Operating SystemDownloading Microsoft Windows Updates Installing or Upgrading Device Drivers Windows systems Accessing Disk Image ISO FilesProtecting the Software Computer Setup F10 Utility Computer Setup F10 UtilitiesUsing Computer Setup F10 Utilities 1Computer Setup F10 UtilityComputer Setup-File Computer Setup-Storage Computer Setup-Security System IDs System Security Computer Setup-Power Computer Setup-AdvancedDevice Options Management DevicesOperations Serial ATA Sata Drive Guidelines and Features Serial ATA Hard Drive CharacteristicsSata Hard Drives Sata Hard Drive CablesSmart ATA Drives Hard Drive CapacitiesChassis Designation All-in OneElectrostatic Discharge Information Generating StaticPreventing Electrostatic Damage to Equipment Relative Humidity Event 55% 40% 10%Personal Grounding Methods and Equipment Grounding the Work AreaRecommended Materials and Equipment Static Shielding Protection LevelsOperating Guidelines General Cleaning Safety Precautions Cleaning the Computer CaseCleaning the Keyboard Routine CareService Considerations Cleaning the MonitorCleaning the Mouse Tools and Software RequirementsCables and Connectors Lithium Coin Cell BatteryHard Drives Illustrated parts catalog Computer major componentsPower switch board assembly Power button board cableWebcam cable assembly not illustrated Description Spare part numberMass storage devices Sequential part number listingHard drive Spare part Description NumberIllustrated parts catalog Sequential part number listing Removal and Replacement Procedures All-in One AIO Chassis Preparing to Disassemble the ComputerRear Cover Description Spare part number Rear cover 646781-001Page Page Feet Stand Description Spare part number Stand 646783-001Page Optical Drive Page Hard Drive Page 14Removing the hard drive from the computer Hard Drive 15Removing the hard drive cage screws Memory Loosen the memory cover screw 20Removing the memory module Fan Description Spare part number Fan 646798-001Page Page Speakers Page Page Page Webcam Module and Cable Description Spare part number Webcam module cable 646786-001Page Page Hard Drive Cable Description Spare part number Hard drive cable 646789-001Page Optical Drive Cable Description Spare part number Optical drive cable 646790-001Page Optical Drive Bracket Inverter Board Disconnect the three cables from the board Lift the cable from the computer Power Button Board and Cable Page Page System Board Shield Page Heat Sink Thermal Module Wlan Module Page Page System Board Page Front Bezel Description Spare part number Front bezel 646780-001Display Panel Page Post Error Messages ROM Download to Disable to Post Numeric Codes and Text MessagesControl panel message Description Recommended action Device Options NIC PXE OptionAppendix a Post Error Messages Test under Storage DPS Self-test Appendix a Post Error Messages Bios Appendix a Post Error Messages Options SERR# Generation Disable Table A-2Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Board needs to be replaced Connector Pin Assignments Connector and Icon Pin SignalConnector and Icon 1/8 miniphone Pin Signal Ethernet BNCHeadphone Line-in AudioLine-out Audio Power Cord Set Requirements Japanese Power Cord RequirementsGeneral Requirements Country-Specific Requirements Country Accrediting AgencyIndex LvdsSata
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