HP 100B manual Table A-2Diagnostic Front Panel LEDs and Audible Codes

Page 90

Interpreting POST Diagnostic Front Panel LEDs and Audible Codes

This section covers the front panel LED codes as well as the audible codes that may occur before or during POST that do not necessarily have an error code or text message associated with them.

WARNING! When the computer is plugged into an AC power source, voltage is always applied to the system board. To reduce the risk of personal injury from electrical shock and/or hot surfaces, be sure to disconnect the power cord from the wall outlet and allow the internal system components to cool before touching.

NOTE: If you see flashing LEDs on a PS/2 keyboard, look for flashing LEDs on the front panel of the computer and refer to the following table to determine the front panel LED codes.

Recommended actions in the following table are listed in the order in which they should be performed.

Not all diagnostic lights and audible codes are available on all models.

Table A-2Diagnostic Front Panel LEDs and Audible Codes

Activity

Beeps

Possible Cause

Recommended Action

 

 

 

 

Green Power LED On.

None

Computer on.

None

Green Power LED flashes

None

Computer in Suspend to

every two seconds.

 

RAM mode (some models

 

 

only) or normal Suspend

 

 

mode.

None required. Press any key or move the mouse to wake the computer.

Red Power LED flashes two

2

Thermal protection

1.

Clean the air vents on the front, back, or

times, once every second,

 

activated:

 

any other vented side of the computer.

followed by a two second

 

Air flow is restricted, a fan

2.

Ensure that there is a 10.2 cm (4 in)

pause. Beeps stop after fifth

 

iteration but LEDs continue

 

may not be functioning, or

 

clearance on all vented sides of the

until problem is solved.

 

the heatsink is not

 

computer to permit the required airflow.

 

 

properly attached.

3.

Ensure that computers are not so near

 

 

 

 

 

 

 

each other that they are subject to each

 

 

 

 

other's re-circulated or preheated air.

 

 

 

4.

If the computer is within an enclosure,

 

 

 

 

ensure that there is proper intake and

 

 

 

 

exhaust ventilation for the enclosure.

 

 

 

5.

If a message appears on the screen

 

 

 

 

indicating that a fan is not working, replace

 

 

 

 

the fan.

 

 

 

6.

Ensure that the heat sink is properly

 

 

 

 

attached.

 

 

 

 

 

Red Power LED flashes three

3

Processor not installed

1.

Check to see that the processor is present.

times, once every second,

 

(not an indicator of bad

2.

Reseat the processor.

followed by a two second

 

processor).

pause. Beeps stop after fifth iteration but LEDs continue until problem is solved.

82 Appendix A POST Error Messages

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Contents Maintenance & Service Guide Maintenance & Service Guide About This Book Iv About This Book Table of contents Illustrated parts catalog USB Viii Installing and Customizing the Software Installing the Operating SystemDownloading Microsoft Windows Updates Installing or Upgrading Device Drivers Windows systems Accessing Disk Image ISO FilesProtecting the Software Computer Setup F10 Utility Computer Setup F10 UtilitiesUsing Computer Setup F10 Utilities 1Computer Setup F10 UtilityComputer Setup-File Computer Setup-Storage Computer Setup-Security System IDs System Security Computer Setup-Power Computer Setup-AdvancedDevice Options Management DevicesOperations Sata Hard Drives Serial ATA Sata Drive Guidelines and FeaturesSerial ATA Hard Drive Characteristics Sata Hard Drive CablesSmart ATA Drives Hard Drive CapacitiesChassis Designation All-in OnePreventing Electrostatic Damage to Equipment Electrostatic Discharge InformationGenerating Static Relative Humidity Event 55% 40% 10%Recommended Materials and Equipment Personal Grounding Methods and EquipmentGrounding the Work Area Static Shielding Protection LevelsOperating Guidelines Cleaning the Keyboard General Cleaning Safety PrecautionsCleaning the Computer Case Routine CareCleaning the Mouse Service ConsiderationsCleaning the Monitor Tools and Software RequirementsCables and Connectors Lithium Coin Cell BatteryHard Drives Illustrated parts catalog Computer major componentsWebcam cable assembly not illustrated Power switch board assemblyPower button board cable Description Spare part numberHard drive Mass storage devicesSequential part number listing Spare part Description NumberIllustrated parts catalog Sequential part number listing Removal and Replacement Procedures All-in One AIO Chassis Preparing to Disassemble the ComputerRear Cover Description Spare part number Rear cover 646781-001Page Page Feet Stand Description Spare part number Stand 646783-001Page Optical Drive Page Hard Drive Page 14Removing the hard drive from the computer Hard Drive 15Removing the hard drive cage screws Memory Loosen the memory cover screw 20Removing the memory module Fan Description Spare part number Fan 646798-001Page Page Speakers Page Page Page Webcam Module and Cable Description Spare part number Webcam module cable 646786-001Page Page Hard Drive Cable Description Spare part number Hard drive cable 646789-001Page Optical Drive Cable Description Spare part number Optical drive cable 646790-001Page Optical Drive Bracket Inverter Board Disconnect the three cables from the board Lift the cable from the computer Power Button Board and Cable Page Page System Board Shield Page Heat Sink Thermal Module Wlan Module Page Page System Board Page Front Bezel Description Spare part number Front bezel 646780-001Display Panel Page Post Error Messages Control panel message Description Recommended action ROM Download to Disable toPost Numeric Codes and Text Messages Device Options NIC PXE OptionAppendix a Post Error Messages Test under Storage DPS Self-test Appendix a Post Error Messages Bios Appendix a Post Error Messages Options SERR# Generation Disable Table A-2Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Board needs to be replaced Connector and Icon 1/8 miniphone Pin Signal Connector Pin AssignmentsConnector and Icon Pin Signal Ethernet BNCHeadphone Line-in AudioLine-out Audio Power Cord Set Requirements Japanese Power Cord RequirementsGeneral Requirements Country-Specific Requirements Country Accrediting AgencyIndex LvdsSata
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