HP 100B manual Board needs to be replaced

Page 92

Table A-2Diagnostic Front Panel LEDs and Audible Codes (continued)

Activity

Beeps

Possible Cause

Recommended Action

 

 

 

 

 

Red Power LED flashes nine

9

System powers on but is

1.

Unplug the AC power cord from the

times, once every second,

 

unable to boot.

 

computer, wait 30 seconds, then plug the

followed by a two second

 

 

 

power cord back in to the computer.

pause. Beeps stop after fifth

 

 

2.

Replace the system board.

iteration but LEDs continue

 

 

until problem is solved.

 

 

3.

Replace the processor.

 

 

 

 

 

 

 

 

Red Power LED flashes ten

10

Bad option card.

1.

Check each option card by removing the

times, once every second,

 

 

 

card (one at a time if multiple cards), then

followed by a two second

 

 

 

power on the system to see if fault goes

pause. Beeps stop after fifth

 

 

 

away.

iteration but LEDs continue

 

 

2.

Once a bad card is identified, remove and

until problem is solved.

 

 

 

 

 

 

replace the bad option card.

 

 

 

3.

Replace the system board.

 

 

 

 

 

Red Power LED flashes

11

The current processor

1.

Install a TXT capable processor.

eleven times, once every

 

does not support a

2.

Disable TXT in the Computer Setup (F10)

second, followed by a two

 

feature previously

second pause. Beeps stop

 

enabled on this system.

 

utility.

after fifth iteration but LEDs

 

 

3.

Reinstall the original processor.

continue until problem is

 

 

solved.

 

 

 

 

 

 

 

 

System does not power on

None

System unable to power

Press and hold the power button for less than 4

and LEDs are not flashing.

 

on.

seconds. If the hard drive LED turns green, the

 

 

 

power button is working correctly and the system

 

 

 

board needs to be replaced.

 

 

 

OR

 

 

 

 

Press and hold the power button for less than 4

 

 

 

seconds. If the hard drive LED does not turn on

 

 

 

green then:

 

 

 

1.

Check that the unit is plugged into a

 

 

 

 

working AC outlet.

 

 

 

2.

Open hood and check that the power button

 

 

 

 

harness is properly connected to the

 

 

 

 

system board.

 

 

 

3.

Check that both power supply cables are

 

 

 

 

properly connected to the system board.

 

 

 

4.

Check to see if the 5V_aux light on the

 

 

 

 

system board is turned on. If it is turned on,

 

 

 

 

then replace the power button harness. If

 

 

 

 

the problem persists, replace the system

 

 

 

 

board.

 

 

 

5.

If the 5V_aux light on the system board is

 

 

 

 

not turned on, remove the expansion cards

one at a time until the 5V_aux light on the system board turns on. It the problem persists, replace the power supply.

84 Appendix A POST Error Messages

Image 92
Contents Maintenance & Service Guide Maintenance & Service Guide About This Book Iv About This Book Table of contents Illustrated parts catalog USB Viii Downloading Microsoft Windows Updates Installing and Customizing the SoftwareInstalling the Operating System Protecting the Software Installing or Upgrading Device Drivers Windows systemsAccessing Disk Image ISO Files Computer Setup F10 Utility Computer Setup F10 UtilitiesUsing Computer Setup F10 Utilities 1Computer Setup F10 UtilityComputer Setup-File Computer Setup-Storage Computer Setup-Security System IDs System Security Computer Setup-Power Computer Setup-AdvancedOperations Device OptionsManagement Devices Serial ATA Sata Drive Guidelines and Features Serial ATA Hard Drive CharacteristicsSata Hard Drives Sata Hard Drive CablesSmart ATA Drives Hard Drive CapacitiesChassis Designation All-in OneElectrostatic Discharge Information Generating StaticPreventing Electrostatic Damage to Equipment Relative Humidity Event 55% 40% 10%Personal Grounding Methods and Equipment Grounding the Work AreaRecommended Materials and Equipment Static Shielding Protection LevelsOperating Guidelines General Cleaning Safety Precautions Cleaning the Computer CaseCleaning the Keyboard Routine CareService Considerations Cleaning the MonitorCleaning the Mouse Tools and Software RequirementsHard Drives Cables and ConnectorsLithium Coin Cell Battery Illustrated parts catalog Computer major componentsPower switch board assembly Power button board cableWebcam cable assembly not illustrated Description Spare part numberMass storage devices Sequential part number listingHard drive Spare part Description NumberIllustrated parts catalog Sequential part number listing Removal and Replacement Procedures All-in One AIO Chassis Preparing to Disassemble the ComputerRear Cover Description Spare part number Rear cover 646781-001Page Page Feet Stand Description Spare part number Stand 646783-001Page Optical Drive Page Hard Drive Page 14Removing the hard drive from the computer Hard Drive 15Removing the hard drive cage screws Memory Loosen the memory cover screw 20Removing the memory module Fan Description Spare part number Fan 646798-001Page Page Speakers Page Page Page Webcam Module and Cable Description Spare part number Webcam module cable 646786-001Page Page Hard Drive Cable Description Spare part number Hard drive cable 646789-001Page Optical Drive Cable Description Spare part number Optical drive cable 646790-001Page Optical Drive Bracket Inverter Board Disconnect the three cables from the board Lift the cable from the computer Power Button Board and Cable Page Page System Board Shield Page Heat Sink Thermal Module Wlan Module Page Page System Board Page Front Bezel Description Spare part number Front bezel 646780-001Display Panel Page Post Error Messages ROM Download to Disable to Post Numeric Codes and Text MessagesControl panel message Description Recommended action Device Options NIC PXE OptionAppendix a Post Error Messages Test under Storage DPS Self-test Appendix a Post Error Messages Bios Appendix a Post Error Messages Options SERR# Generation Disable Table A-2Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Board needs to be replaced Connector Pin Assignments Connector and Icon Pin SignalConnector and Icon 1/8 miniphone Pin Signal Ethernet BNCLine-out Audio HeadphoneLine-in Audio General Requirements Power Cord Set RequirementsJapanese Power Cord Requirements Country-Specific Requirements Country Accrediting AgencyIndex LvdsSata
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