HP 100B manual Bios

Page 87

Table A-1Numeric Codes and Text Messages (continued)

Control panel message

Description

Recommended action

 

 

 

 

2202-PMM Deallocation Error during MEBx

Memory error during POST execution of the

1.

Reboot the computer.

cleanup

Management Engine (ME) BIOS Extensions

2.

Unplug the power cord, re-seat the

 

option ROM.

 

 

 

memory modules, and reboot the

 

 

 

computer.

 

 

3.

If the memory configuration was

 

 

 

recently changed, unplug the power

 

 

 

cord, restore the original memory

 

 

 

configuration, and reboot the

 

 

 

computer.

 

 

4.

If the error persists, replace the system

 

 

 

board.

 

 

 

2211-Memory not configured correctly for

SODIMM1 is not installed.

Make sure there is a memory module in the

proper MEBx execution

 

SODIMM1 socket and that it is properly

 

 

seated.

 

 

 

 

2212-USB Key Provisioning failure writing to

USB device used for USB key provisioning

1.

Try a different USB key device for

device

will not allow BIOS to update provision file

 

provisioning.

 

properly.

2.

If the error persists, update to the latest

 

 

 

 

 

BIOS version and ME firmware

 

 

 

version.

 

 

3.

If the error still persists, replace the

 

 

 

system board.

 

 

 

 

2217-ME Firmware Version request failure

ME firmware is not properly responding to

1.

Reboot the computer.

 

BIOS query for version information.

2.

If the error persists, update to the latest

 

 

 

 

 

BIOS version and ME firmware

 

 

 

version.

 

 

3.

If the error still persists, replace the

 

 

 

system board.

 

 

 

 

2218-ME Firmware Version should be

ME firmware must be updated to match

1.

Update to the latest ME firmware

updated

current functionality contained in the system

 

version.

 

BIOS.

2.

If the error persists and system BIOS

 

 

 

 

 

has been recently updated, restore

 

 

 

previous system BIOS version.

 

 

3.

If the error still persists, replace the

 

 

 

system board.

 

 

 

 

2219-USB Key Provisioning file has invalid

Provisioning file contained on the USB key

1.

Recreate the provisioning file using

header identifier

has been corrupted or is not a valid version

 

third party management console

 

for the current ME firmware.

 

software.

 

 

2.

If the error persists and system BIOS

 

 

 

has been recently updated, restore

 

 

 

previous system BIOS version.

 

 

 

Otherwise, update the ME firmware

 

 

 

version.

 

 

3.

If the error still persists, replace the

 

 

 

system board.

 

 

 

 

POST Numeric Codes and Text Messages 79

Image 87
Contents Maintenance & Service Guide Maintenance & Service Guide About This Book Iv About This Book Table of contents Illustrated parts catalog USB Viii Installing and Customizing the Software Installing the Operating SystemDownloading Microsoft Windows Updates Installing or Upgrading Device Drivers Windows systems Accessing Disk Image ISO FilesProtecting the Software Computer Setup F10 Utilities Computer Setup F10 Utility1Computer Setup F10 Utility Using Computer Setup F10 UtilitiesComputer Setup-File Computer Setup-Storage Computer Setup-Security System IDs System Security Computer Setup-Advanced Computer Setup-PowerDevice Options Management DevicesOperations Sata Hard Drive Cables Serial ATA Sata Drive Guidelines and FeaturesSerial ATA Hard Drive Characteristics Sata Hard DrivesHard Drive Capacities Smart ATA DrivesAll-in One Chassis DesignationRelative Humidity Event 55% 40% 10% Electrostatic Discharge InformationGenerating Static Preventing Electrostatic Damage to EquipmentStatic Shielding Protection Levels Personal Grounding Methods and EquipmentGrounding the Work Area Recommended Materials and EquipmentOperating Guidelines Routine Care General Cleaning Safety PrecautionsCleaning the Computer Case Cleaning the KeyboardTools and Software Requirements Service ConsiderationsCleaning the Monitor Cleaning the MouseCables and Connectors Lithium Coin Cell BatteryHard Drives Computer major components Illustrated parts catalogDescription Spare part number Power switch board assemblyPower button board cable Webcam cable assembly not illustratedSpare part Description Number Mass storage devicesSequential part number listing Hard driveIllustrated parts catalog Sequential part number listing Preparing to Disassemble the Computer Removal and Replacement Procedures All-in One AIO ChassisDescription Spare part number Rear cover 646781-001 Rear CoverPage Page Feet Description Spare part number Stand 646783-001 StandPage Optical Drive Page Hard Drive Page 14Removing the hard drive from the computer Hard Drive 15Removing the hard drive cage screws Memory Loosen the memory cover screw 20Removing the memory module Description Spare part number Fan 646798-001 FanPage Page Speakers Page Page Page Description Spare part number Webcam module cable 646786-001 Webcam Module and CablePage Page Description Spare part number Hard drive cable 646789-001 Hard Drive CablePage Description Spare part number Optical drive cable 646790-001 Optical Drive CablePage Optical Drive Bracket Inverter Board Disconnect the three cables from the board Lift the cable from the computer Power Button Board and Cable Page Page System Board Shield Page Heat Sink Thermal Module Wlan Module Page Page System Board Page Description Spare part number Front bezel 646780-001 Front BezelDisplay Panel Page Post Error Messages Device Options NIC PXE Option ROM Download to Disable toPost Numeric Codes and Text Messages Control panel message Description Recommended actionAppendix a Post Error Messages Test under Storage DPS Self-test Appendix a Post Error Messages Bios Appendix a Post Error Messages Options SERR# Generation Disable Table A-2Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Board needs to be replaced Ethernet BNC Connector Pin AssignmentsConnector and Icon Pin Signal Connector and Icon 1/8 miniphone Pin SignalHeadphone Line-in AudioLine-out Audio Power Cord Set Requirements Japanese Power Cord RequirementsGeneral Requirements Country Accrediting Agency Country-Specific RequirementsLvds IndexSata
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