HP 100B manual Activity Beeps Possible Cause Recommended Action

Page 91

Table A-2Diagnostic Front Panel LEDs and Audible Codes (continued)

Activity

Beeps

Possible Cause

Recommended Action

 

 

 

 

 

Red Power LED flashes four

4

Power failure (power

1.

Open the hood and ensure the 4 or 6-wire

times, once every second,

 

supply is overloaded).

 

power supply cable is seated into the

followed by a two second

 

 

 

connector on the system board.

pause. Beeps stop after fifth

 

 

2.

Check if a device is causing the problem by

iteration but LEDs continue

 

 

until problem is solved.

 

 

 

removing ALL attached devices (such as

 

 

 

 

hard, diskette, or optical drives, and

 

 

 

 

expansion cards). Power on the system. If

 

 

 

 

the system enters the POST, then power off

 

 

 

 

and replace one device at a time and

 

 

 

 

repeat this procedure until failure occurs.

 

 

 

 

Replace the device that is causing the

 

 

 

 

failure. Continue adding devices one at a

 

 

 

 

time to ensure all devices are functioning

 

 

 

 

properly.

 

 

 

3.

Replace the power supply.

 

 

 

4.

Replace the system board.

 

 

 

 

Red Power LED flashes five

5

Pre-video memory error.

CAUTION: To avoid damage to the DIMMs or

times, once every second,

 

 

the system board, you must unplug the computer

followed by a two second

 

 

power cord before attempting to reseat, install, or

pause. Beeps stop after fifth

 

 

remove a DIMM module.

iteration but LEDs continue

 

 

1.

Reseat DIMMs.

until problem is solved.

 

 

 

 

 

2.

Replace DIMMs one at a time to isolate the

 

 

 

 

faulty module.

 

 

 

3.

Replace third-party memory with HP

 

 

 

 

memory.

 

 

 

4.

Replace the system board.

 

 

 

 

Red Power LED flashes six

6

Pre-video graphics error.

For systems with a graphics card:

times, once every second,

 

 

1.

Reseat the graphics card.

followed by a two second

 

 

pause. Beeps stop after fifth

 

 

2.

Replace the graphics card.

iteration but LEDs continue

 

 

until problem is solved.

 

 

3.

Replace the system board.

 

 

 

 

 

 

For systems with integrated graphics, replace

 

 

 

the system board.

 

 

 

 

Red Power LED flashes

7

System board failure

Replace the system board.

seven times, once every

 

(ROM detected failure

 

 

second, followed by a two

 

prior to video).

 

 

second pause. Beeps stop

 

 

 

 

after fifth iteration but LEDs

 

 

 

 

continue until problem is

 

 

 

 

solved.

 

 

 

 

 

 

 

 

 

Red Power LED flashes eight

8

Invalid ROM based on

1.

Reflash the system ROM with the latest

times, once every second,

 

bad checksum.

 

BIOS image.

followed by a two second

 

 

2.

Replace the system board.

pause. Beeps stop after fifth

 

 

iteration but LEDs continue until problem is solved.

Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 83

Image 91
Contents Maintenance & Service Guide Maintenance & Service Guide About This Book Iv About This Book Table of contents Illustrated parts catalog USB Viii Installing the Operating System Installing and Customizing the SoftwareDownloading Microsoft Windows Updates Accessing Disk Image ISO Files Installing or Upgrading Device Drivers Windows systemsProtecting the Software Computer Setup F10 Utilities Computer Setup F10 Utility1Computer Setup F10 Utility Using Computer Setup F10 UtilitiesComputer Setup-File Computer Setup-Storage Computer Setup-Security System IDs System Security Computer Setup-Advanced Computer Setup-PowerManagement Devices Device OptionsOperations Sata Hard Drive Cables Serial ATA Sata Drive Guidelines and FeaturesSerial ATA Hard Drive Characteristics Sata Hard DrivesHard Drive Capacities Smart ATA DrivesAll-in One Chassis DesignationRelative Humidity Event 55% 40% 10% Electrostatic Discharge InformationGenerating Static Preventing Electrostatic Damage to EquipmentStatic Shielding Protection Levels Personal Grounding Methods and EquipmentGrounding the Work Area Recommended Materials and EquipmentOperating Guidelines Routine Care General Cleaning Safety PrecautionsCleaning the Computer Case Cleaning the KeyboardTools and Software Requirements Service ConsiderationsCleaning the Monitor Cleaning the MouseLithium Coin Cell Battery Cables and ConnectorsHard Drives Computer major components Illustrated parts catalogDescription Spare part number Power switch board assemblyPower button board cable Webcam cable assembly not illustratedSpare part Description Number Mass storage devicesSequential part number listing Hard driveIllustrated parts catalog Sequential part number listing Preparing to Disassemble the Computer Removal and Replacement Procedures All-in One AIO ChassisDescription Spare part number Rear cover 646781-001 Rear CoverPage Page Feet Description Spare part number Stand 646783-001 StandPage Optical Drive Page Hard Drive Page 14Removing the hard drive from the computer Hard Drive 15Removing the hard drive cage screws Memory Loosen the memory cover screw 20Removing the memory module Description Spare part number Fan 646798-001 FanPage Page Speakers Page Page Page Description Spare part number Webcam module cable 646786-001 Webcam Module and CablePage Page Description Spare part number Hard drive cable 646789-001 Hard Drive CablePage Description Spare part number Optical drive cable 646790-001 Optical Drive CablePage Optical Drive Bracket Inverter Board Disconnect the three cables from the board Lift the cable from the computer Power Button Board and Cable Page Page System Board Shield Page Heat Sink Thermal Module Wlan Module Page Page System Board Page Description Spare part number Front bezel 646780-001 Front BezelDisplay Panel Page Post Error Messages Device Options NIC PXE Option ROM Download to Disable toPost Numeric Codes and Text Messages Control panel message Description Recommended actionAppendix a Post Error Messages Test under Storage DPS Self-test Appendix a Post Error Messages Bios Appendix a Post Error Messages Options SERR# Generation Disable Table A-2Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Board needs to be replaced Ethernet BNC Connector Pin AssignmentsConnector and Icon Pin Signal Connector and Icon 1/8 miniphone Pin SignalLine-in Audio HeadphoneLine-out Audio Japanese Power Cord Requirements Power Cord Set RequirementsGeneral Requirements Country Accrediting Agency Country-Specific RequirementsLvds IndexSata
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