HP 100B manual Test under Storage DPS Self-test

Page 85

Table A-1Numeric Codes and Text Messages (continued)

Control panel message

Description

Recommended action

 

 

 

 

304-Keyboard or System Unit Error

Keyboard failure.

1.

Reconnect the keyboard with computer

 

 

 

turned off.

 

 

2.

Ensure that none of the keys are

 

 

 

depressed.

 

 

3.

Replace the keyboard.

 

 

4.

Replace the system board.

 

 

 

510-Flash Screen Image Corrupted

Flash Screen image has errors.

Reflash the system ROM with the latest

 

 

BIOS image.

 

 

 

 

511-CPU Fan not Detected

CPU fan is not connected or may have

1.

Reseat CPU fan.

 

malfunctioned.

2.

Reseat fan cable.

 

 

 

 

3.

Replace CPU fan.

 

 

 

 

512-Rear Chassis Fan not Detected

Rear chassis fan is not connected or may

1.

Reseat rear chassis fan.

 

have malfunctioned.

2.

Reseat fan cable.

 

 

 

 

3.

Replace rear chassis fan.

 

 

 

 

513-Front Chassis fan not detected

Front chassis fan is not connected or may

1.

Reseat front chassis fan.

 

have malfunctioned.

2.

Reseat fan cable.

 

 

 

 

3.

Replace front chassis fan.

 

 

 

912-Computer Cover Has Been Removed

Computer cover was removed since last

No action required.

Since Last System Startup

system startup.

 

 

 

 

 

917-Front Audio Not Connected

Front audio harness has been detached or

Reconnect or replace front audio harness.

 

unseated from motherboard.

 

 

 

 

 

921-Device in PCI Express slot failed to

There is an incompatibility/problem with this

Try rebooting the system. If the error

initialize

device and the system or PCI Express Link

reoccurs, the device may not work with this

 

could not be retrained to an x1.

system

 

 

 

 

1720-SMART Hard Drive Detects Imminent

Hard drive is about to fail. (Some hard

1.

Determine if hard drive is giving correct

Failure

drives have a hard drive firmware patch that

 

error message. Enter Computer Setup

 

will fix an erroneous error message.)

 

and run the Drive Protection System

 

 

 

test under Storage > DPS Self-test.

 

 

2.

Apply hard drive firmware patch

 

 

 

if applicable. (Available at

 

 

 

http://www.hp.com/support.)

 

 

3.

Back up contents and replace hard

 

 

 

drive.

 

 

 

 

1801-Microcode Patch Error

Processor is not supported by ROM BIOS.

1.

Upgrade BIOS to proper version.

 

 

2.

Change the processor.

1802-Processor Not Supported

Recently installed processor is not

 

supported by the system.

Install a processor supported by your system.

POST Numeric Codes and Text Messages 77

Image 85
Contents Maintenance & Service Guide Maintenance & Service Guide About This Book Iv About This Book Table of contents Illustrated parts catalog USB Viii Installing the Operating System Installing and Customizing the SoftwareDownloading Microsoft Windows Updates Accessing Disk Image ISO Files Installing or Upgrading Device Drivers Windows systemsProtecting the Software Computer Setup F10 Utilities Computer Setup F10 Utility1Computer Setup F10 Utility Using Computer Setup F10 UtilitiesComputer Setup-File Computer Setup-Storage Computer Setup-Security System IDs System Security Computer Setup-Advanced Computer Setup-PowerManagement Devices Device OptionsOperations Serial ATA Hard Drive Characteristics Serial ATA Sata Drive Guidelines and FeaturesSata Hard Drives Sata Hard Drive CablesHard Drive Capacities Smart ATA DrivesAll-in One Chassis DesignationGenerating Static Electrostatic Discharge InformationPreventing Electrostatic Damage to Equipment Relative Humidity Event 55% 40% 10%Grounding the Work Area Personal Grounding Methods and EquipmentRecommended Materials and Equipment Static Shielding Protection LevelsOperating Guidelines Cleaning the Computer Case General Cleaning Safety PrecautionsCleaning the Keyboard Routine CareCleaning the Monitor Service ConsiderationsCleaning the Mouse Tools and Software RequirementsLithium Coin Cell Battery Cables and ConnectorsHard Drives Computer major components Illustrated parts catalogPower button board cable Power switch board assemblyWebcam cable assembly not illustrated Description Spare part numberSequential part number listing Mass storage devicesHard drive Spare part Description NumberIllustrated parts catalog Sequential part number listing Preparing to Disassemble the Computer Removal and Replacement Procedures All-in One AIO ChassisDescription Spare part number Rear cover 646781-001 Rear CoverPage Page Feet Description Spare part number Stand 646783-001 StandPage Optical Drive Page Hard Drive Page 14Removing the hard drive from the computer Hard Drive 15Removing the hard drive cage screws Memory Loosen the memory cover screw 20Removing the memory module Description Spare part number Fan 646798-001 FanPage Page Speakers Page Page Page Description Spare part number Webcam module cable 646786-001 Webcam Module and CablePage Page Description Spare part number Hard drive cable 646789-001 Hard Drive CablePage Description Spare part number Optical drive cable 646790-001 Optical Drive CablePage Optical Drive Bracket Inverter Board Disconnect the three cables from the board Lift the cable from the computer Power Button Board and Cable Page Page System Board Shield Page Heat Sink Thermal Module Wlan Module Page Page System Board Page Description Spare part number Front bezel 646780-001 Front BezelDisplay Panel Page Post Error Messages Post Numeric Codes and Text Messages ROM Download to Disable toControl panel message Description Recommended action Device Options NIC PXE OptionAppendix a Post Error Messages Test under Storage DPS Self-test Appendix a Post Error Messages Bios Appendix a Post Error Messages Options SERR# Generation Disable Table A-2Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Board needs to be replaced Connector and Icon Pin Signal Connector Pin AssignmentsConnector and Icon 1/8 miniphone Pin Signal Ethernet BNCLine-in Audio HeadphoneLine-out Audio Japanese Power Cord Requirements Power Cord Set RequirementsGeneral Requirements Country Accrediting Agency Country-Specific RequirementsLvds IndexSata
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