HP 2175v Get hp psc 2170 series support, Get support and other information from the internet

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get hp psc 2170 series support

This section explains the support services information provided by Hewlett-Packard.

If you are unable to find the answer you need in the printed or onscreen documentation supplied with your product, you can contact one of the HP support services listed in the following pages. Some support services are available only in the U.S. and Canada, while others are available in many countries/regions worldwide. If a support service number is not listed for your country/region, contact your nearest authorized HP dealer for help.

get support and other information from the internet

If you have Internet access, you can get help from the following HP Web site: http://www.hp.com/support

The Web site offers technical support, drivers, supplies, and ordering information.

hp customer support

Software programs from other companies may be included with your HP PSC. If you experience problems with any of those programs, you will receive the best technical assistance by calling the experts at that company.

If you need to contact HP Customer Support, do the following before you call.

1Make sure that:

a.Your unit is plugged in and turned on.

b.The specified print cartridges are installed correctly.

c.The recommended paper is properly loaded in the input tray.

2Reset your unit:

a.Turn off the unit using the On button located on the unit’s front panel.

b.Unplug the power cord from the back of the unit.

c.Plug the power cord back into the unit.

d.Turn on the unit using the On button.

3For more information, check the HP website at: http://www.hp.com/support

4If you are still experiencing problems and need to speak with an HP Customer Support Representative:

– Have your serial number and service ID ready. To display your serial number, on the front panel, press Enter and Start Copy, Black at the same time, until the serial number appears in the front-panel display. To display your service ID, on the front panel, press Enter and Start Copy, Color at the same time, until SERV ID: and the number appear in the front-panel display

– Print a Self-Test Report. See print a self-test report on page 38 for information on printing this report.

– Make a color copy.

– Be prepared to describe your problem in detail.

5Call HP Customer Support. Be near your unit when you call.

call in the U.S. during warranty

Call (208) 323-2551. This service is free during the warranty period; however, your standard long-distance phone charges still apply. A fee may apply outside the warranty period.

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Contents Reference guide Hp psc 2170 series All-in-oneSafety information Contents Technical information Additional setup informationWarranty information Maintain your hp pscIndex Hp psc 2170 series Help Description Get helpChapter Before you begin Front panel featuresFront panel overview TutorialButton Enhance your copy Make a copyUse your hp psc with a computer Setup buttonReview the hp photo & imaging director Feature Hp photo and imaging director for macintosh, in OS9 and OSX Close the lid Load originals and load paperLoad originals Load paperHp psc 2170 series Load envelopes Load postcards or hagaki cards Load 4 x 6 inch photo paperPaper Tips Tips for loading other types of paper in the paper traySet the paper size Set the paper typeLoad originals and load paper Chapter Use a photo card What is a photo card?Save files to the computer Insert a photo cardCards inserted incorrectly Print a proof sheet Hp photo & imaging galleryComplete the proof sheet Print photos by scanning a proof sheet Print individual photos Print selected photos directly from a photo cardPrint a Dpof file How to print the best quality photosOptions menu for photo card and proof sheet commands Chapter Make copies Use the copy featuresSet the number of copies Increase copy speed or qualityReduce or enlarge a copy Enhance text sharpness and photo colors Change settings for all copy tasksMake copies lighter or darker Change color intensityCopy a photo Perform special copy jobsFit a copy to Print several copies on one Prepare a color t-shirt transfer Make a posterStop copying ` To stop copying, press Cancel on the front panelCopy options Color Intensity Scan an original Use the scan featuresScan to the hp photo & imaging gallery Scan to a different software program Stop scanningLearn more Chapter Maintain your hp psc Clean the glassClean the lid backing Clean the exteriorUse the print cartridge protector Work with print cartridgesPrint a self-test report Handle print cartridgesReplace the print cartridges Chapter Align the print cartridges Troubleshooting print cartridge problems Restore factory defaultsSet the power save time Clean the print cartridgesSet scroll speed Set the prompt delay timeSetup menu options Following options are available from the Setup buttonChapter Possible installation problems Additional setup informationChapter Set the front-panel view angle Set the language and country/regionWhat works What does not work Remove and reinstall your hp psc softwareConnect your hp psc to your computer Connect your usb portAdditional setup information Chapter System requirements Technical informationPaper-tray capacities Paper specificationsPaper sizes Print margin specifications Print specificationsPhoto card specifications Copy specificationsScan specifications Additional specifications Physical specificationsPower specifications Environmental specificationsRegulatory notices Doc statement / déclaration de conformité Canada VCCI-2 Japan GeräuschemissionTechnical information Reference guide Chapter Hp customer support Call in the U.S. during warrantyGet hp psc 2170 series support Get support and other information from the internetCountry/region Hp technical support Call elsewhere in the worldPrepare your unit for shipment Call in Australia post-warrantyHp distribution center Returning your hp psc 2170 series for service Warranty informationWarranty service Warranty upgradesLimitations of liability Limitations of warrantyLocal law Reference guide Chapter Numerics IndexLoad 12, 13 poster Set 5Page Hp psc 2170 series Declaration of conformity Visit the hp psc information center Q3066-90152Order media Order print cartridges
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