HP C6340, C6380 manual Wired 802.3 network settings

Page 47

Chapter 4

Wired (802.3) network settings

The following table describes the 802.3 wired settings shown on the network configuration page.

Finish setup

Parameter

Hardware Address (MAC)

IP Address

Subnet Mask

Default Gateway

Configuration Source

DNS server

Description

The Media Access Control (MAC) address that identifies the HP All-in-One. This is a unique 12-digit identification number assigned to networking hardware for identification, including routers, switches, and other such devices. No two pieces of hardware have the same MAC address.

NOTE: Some Internet service providers (ISPs) require that you register the MAC address of the Network Card or LAN Adapter that was connected to your cable or DSL modem during installation.

This address uniquely identifies the product on the network. IP addresses are assigned dynamically through DHCP or AutoIP. You can also set up a static IP address, though this is not recommended.

CAUTION: Be careful when manually assigning an IP address. An invalid IP address during installation will prevent your network components from seeing the HP All-in-One.

A subnet is an IP address assigned by the installation software to make an additional network available as part of a larger network. Subnets are specified by a subnet mask. This mask determines which of the HP All-in-One IP address bits identify the network and subnet, and which bits identify the product itself.

NOTE: It is recommended that the HP All-in-One and the computers that use it all reside on the same subnet.

A node on a network that serves as an entrance to another network. A node in this instance can be a computer or some other product.

NOTE: The address of the default gateway is assigned by the installation software, unless you have already set a manual IP address.

The protocol used to assign the IP address to the HP All-in-One:

•AutoIP: The installation software automatically determines the configuration parameters.

•DHCP: The configuration parameters are supplied by a dynamic host configuration protocol (DHCP) server on the network. On small networks, this could be a router.

•Manual: The configuration parameters are set manually, such as a static IP address.

•Not Specified: The mode used when the HP All-in-One is initializing.

The IP address of the domain name service (DNS) for the network. When you use the Web or send an e-mail message, you use a domain name to do it. For example, the URL http://www.hp.com contains the domain name hp.com. The DNS on the Internet translates the domain name into an IP address. Devices use the IP addresses to refer to one another.

•IP Address: The IP address of the domain name server.

•Not Specified: The IP address is not specified, or the product is initializing.

NOTE: Check to see if a DNS IP address appears on the network configuration page. If no address is shown, obtain the DNS IP address from your Internet service provider (ISP).

44 Finish setting up the HP All-in-One

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Contents Windows Help HP Photosmart C6300 All-in-One series Page Contents Print from your computer Use the photo featuresMaintain the HP All-in-One Use the scan featuresUse the copy features Use the reprint featuresTroubleshooting Technical information HP warranty and supportIndex HP Photosmart C6300 All-in- One series Help OneHP Photosmart seriesC6300 HelpAll- HP All-in-One at a glance HP All-in-One overviewControl panel overview Control panel featuresLabel Icon Name and Description Display sleep state Menu overviewDisplay icons Scan Menu Setup MenuCopy Menu Photo MenuHelp Menu Enter text using the visual keyboardTo enter text using the visual keyboard Use the HP Photosmart Software Overview Start Here guide Find more informationFind more information To set your language and country/region Finish setting up the HP All-in- OneSet your preferences Set your language and country/regionTo turn faster browsing on or off Enable faster browsing of photosTo set the default paper tray To turn energy saving mode on or off Set the energy save modeSet the paper tray for printing from a Bluetooth device Restore the factory defaultsPlay a slideshow on the display To restore the factory defaultsTo turn the demo mode on or off To turn the tips slideshow on or off Connect to a computerUSB connection To connect the product with the USB cable To enable printer sharing on a Windows computerNetwork connection What you need for a wired network Set up the HP All-in-One on a wired Ethernet networkRelated topics Connect the HP All-in-One to the networkTo connect the product to the network What you need for an integrated wireless Wlan 802.11 network To connect the product with the Wireless Setup Wizard Connect to an integrated wireless Wlan 802.11 networkIf you do not see your network name in the list Set up the HP All-in-One using an ad hoc wireless connection To connect the product with SecureEasySetupWhat you need for an ad hoc network Click the Wireless Networks tabCreate a network profile for other operating systems To connect to a wireless ad hoc network Install the software for a network connection Connect to additional computers on a network To install the Windows HP Photosmart SoftwareTo change a USB connection to a wired Ethernet connection Change basic network settings from the control panel This runs the Wireless Setup WizardManage your network settings View and print network settings Use the Wireless Setup WizardTo run the Wireless Setup Wizard This runs the Wireless Setup Wizard Related topicsTo turn the wireless radio on and off Restore network defaultsTo restore network defaults Turn the wireless radio on and offSet link speed Print the wireless network testTo print the wireless test report Wireless Network Test prints Related topicsIP Address Subnet Mask Default Gateway Automatic Full Half Change IP settingsTo change IP settings Use the Embedded Web Server Access the Embedded Web ServerTo access the Embedded Web Server Network configuration page definitions Use the Embedded Web Server to modify network settingsTo access the Embedded Web Server setup wizard General network settings Wired 802.3 network settings Wireless 802.11 network settings Finish setup Authentication type Encryption EWS Network glossaryHEX Connect to a Bluetooth deviceTo find out the device address of the product What you need for a Bluetooth connectionTo install and print using the Microsoft stack To view and print Bluetooth settings Manage your Bluetooth settingsTo install and print using the Widcomm stack View and print Bluetooth settingsTo change the device name of the product Change the device nameSet the security level Set Bluetooth security for the HP All-in-OneTo set the product to require passkey authentication To set the product to be Not visible Set the HP All-in-One to be invisible to Bluetooth devicesReset Bluetooth settings on the HP All-in-One To reset the Bluetooth settingsFinish setup How do I? How do To load an original on the glass Load originals and load paperLoad originals HP Premium Photo Paper Choose papers for printing and copyingRecommended papers for printing and copying HP Premium Plus Photo PaperRecommended papers for printing only Papers to avoid To load full-size paper Load paperLoad full-size paper or small-size photo paper Load originals and load paper Load originals and load paper To load postcards, Hagaki, or index cards in the photo tray Load postcards, Hagaki, or index cardsLoad originals and load paper To load envelopes Load envelopesLoad other types of paper Avoid paper jams Clear paper jams on Load originals and load paper To print from a software application Print from your computerPrint from a software application To set the paper size Make the HP All-in-One the default printerChange the print settings for the current job Set the paper sizeTo set the paper type for printing View the print resolutionSet the paper type for printing To select a print speed or quality To view the print resolutionChange the print speed or quality Change the page orientationPreview your print job Scale the document sizeChange the saturation, brightness, or color tone To preview your print job Change the default print settingsTo change the default print settings Printing shortcutsClick the Printing Shortcuts tab Create printing shortcutsDelete printing shortcuts To create a printing shortcutTo print a borderless image Perform special print jobsPrint a borderless image To print a photo on photo paper Print a photo on photo paperOff applies no HP Real Life Technologies to the image Print using Maximum dpiTo print on both sides To print in Maximum dpi modePrint on both sides Print a multiple-page document as a booklet Left-edge binding for left-to-right languages To print a multiple-page document as a bookletTo print multiple pages on a single sheet Print multiple pages on a single sheetTo print a multiple-page document in reverse order Print a multiple-page document in reverse orderReverse an image for iron-on transfers To print on transparencies Print on transparenciesPrint a group of addresses on labels or envelopes To reverse an image for iron-on transfersTo print a poster Expand Document Options, and then expand Printer FeaturesPrint a poster To print a group of addresses on labels or envelopesPrint a Web Stop a print jobStop a print job Print Insert a memory card Use the photo featuresTo insert a memory card Print photosPress Print Photos To print photosAt the Print Preview screen, press Print Photos Create special projects from your photosSave photos to your computer To create special projectsTo remove red-eye from photos Edit photos using the control panelRemove red-eye To save photosTo crop a photo Rotate a photoZoom and pan to crop a photo To rotate a photoTo turn off automatic photo enhancement Automatically enhance your photosPrint a frame around your photo To print a frame around your photo Adjust the brightness of your photosTo adjust the brightness Apply special color effects to your photosNo Effect Black & White Sepia Antique To change the color effectsPhotos Scan an original to a computer Use the scan featuresScan an image To scan to a computer Scan an original to a memory cardPress Start Scan Edit a scanned imageEdit a scanned document To save a scan to the memory card or storage deviceTo stop scanning Stop scanningTo make a copy from the control panel Use the copy featuresMake a copy To preview your copy from the control panel Change the copy settings for the current jobPreview your copy job Press Start Copy Black or Start Copy Color to begin copyingSet the copy paper type Set the number of copiesSet the copy paper size To set the paper type for copies Control panel settingChange copy speed or quality Change default copy settingsAdjust the lightness and darkness of your copy To adjust the copy contrast from the control panelResize an original to fit onto letter or A4 paper To set default copy settings from the control panelPerform special copy jobs To crop your copy from the control panel Crop an originalTo resize a document from the control panel To shift the margin for your copy from the control panel To correct copy quality issuesShift the left margin Improve the quality of a copyTo stop copying Stop copyingCopy Fix a faded original Use the reprint featuresMake reprints of your photos Edit a photo before reprintingTo fix a faded original photo when making a reprint Edit a photo before reprinting 119 Apply special color effects to your photos Information on ink cartridges and the printhead Maintain the HP All-in-OneWork with ink cartridges Check the estimated ink levels Printer Toolbox appears Click the Estimated Ink Level tab Replace the ink cartridgesTo check the ink levels from the control panel To check the ink levels from the HP Photosmart SoftwareTo replace the ink cartridges Work with ink cartridges 125 Remove ink from your skin and clothing Advanced printhead maintenanceTo clean the printhead from the HP Photosmart Software Clean the printheadTo clean the printhead from the control panel To align the printer from the HP Photosmart Software Print a printer status reportAlign the printer To align the printhead from the control panelTo print a print quality report Print and evaluate a print quality reportTo print a printer status report Sample text area expected result To evaluate the print quality reportSample demonstration picture blurry 10 Adjacent color blocks blurry, fuzzy, or mixed colors Clean the glass Clean the HP All-in-OneTo clean the lid backing Clean the lid backingTo clean the glass Turn off the HP All-in-One Clean the exteriorOne To order ink cartridges from your desktop Shop for ink suppliesShop for ink supplies View the Readme file TroubleshootingSetup troubleshooting Troubleshooting common setup issuesProduct will not turn on SolutionSolution 5 Contact HP support for service Solution 2 Reset the productSolution 3 Press the On button more slowly Solution 4 Contact HP to replace the power supplyAfter setting up the product, it does not print Solution 5 Load paper in the input tray Solution 1 Press the On button to turn on the productSolution 2 Set your product as the default printer Red X appears on the USB connect prompt Display shows the wrong languageWrong measurements are showing in menus on the display Minimum System Checks screen appearsTo uninstall the software and reset the product Received a message that an Unknown Error has occurredTo uninstall the software completely Click the check box next to Do not show this message again To run the Disk Cleanup utilityMore information about the Disk Cleanup utility Registration screen does not appear Uninstall and reinstall the softwareTo install the software To uninstall and reinstall the softwareComputer is unable to discover the product Network troubleshootingWired network setup troubleshooting Solution 3 Check the active network connection Solution 1 Check the cable connectionSolution 2 Check the LAN card set up To establish an active network connection Printer not Found screen appears during installationSolution 1 Turn on the product To make sure your network connection is active Solution 2 Check the active network connectionSolution 3 Check if the cables are connected Solution 1 Turn on the Broadcast Ssid option Wireless setup troubleshootingSolution 5 Disable the Virtual Private Network VPN Solution 4 Unplug the Ethernet cable Solution 1 Turn on the networked devices Weak signalCannot connect to network during setup Invalid passphrase during wireless setup Solution 3 Enter your network name Ssid carefullyInvalid WEP key during wireless setup Network troubleshooting 157 To clear a paper jam from the rear door Paper jamsClear paper jams Information on paper Print quality troubleshootingWrong, inaccurate, or bleeding colors Solution 1 Make sure you are using genuine HP ink cartridgesSolution 4 Check the ink levels Solution 2 Check the paper loaded in the input traySolution 3 Check the paper type Solution 7 Clean the printhead Solution 5 Check the print settingsSolution 6 Align the printer Ink is not filling the text or graphics completely Solution 8 Contact HP supportSolution 4 Check the paper type Solution 2 Check the ink levelsSolution 3 Check the print settings Solution 1 Check the paper type Solution 5 Clean the printheadSolution 6 Contact HP support Printouts have horizontal streaks or lines Solution 2 Use a higher print quality settingSolution 3 Rotate the image Solution 4 Clean the printhead Solution 1 Make sure the paper is loaded correctlySolution 3 Align the printer Printouts are faded or have dull colors Solution 5 Check the ink levelsSolution 1 Check the print settings Solution 3 Clean the printhead Solution 2 Check the paper typePrintouts seem blurry or fuzzy Solution 5 Contact HP supportPrintouts have vertical streaks Solution 2 Use a higher quality imageSolution 3 Print the image in a smaller size Solution 4 Align the printerPrintouts are slanted or skewed Solution 2 Make sure only one type of paper is loadedSolution 3 Ensure that the rear door is securely installed Ink streaks on the back of the paper Solution 1 Print on a page of plain paperSolution 2 Wait while the ink dries Solution 1 Reset the productTo clean the rollers Solution 2 Make sure the paper is loaded correctlySolution 4 Clean the rollers Text edges are jagged Solution 5 Service the productSolution 1 Use TrueType or OpenType fonts Product prints slowly Solution 2 Align the printerSolution 1 Use a lower print quality setting Envelopes print incorrectly Print troubleshootingSolution 3 Contact HP support Borderless printing produces unexpected results Solution 1 Load the stack of envelopes correctlySolution 2 Check the envelope type Solution 3 Tuck the flaps to avoid paper jamsProduct is not responding Solution 2 Load paper in the input traySolution 3 Select the correct printer To check the printer driver status Solution 4 Check the printer driver statusSolution 6 Remove all cancelled print jobs from the queue Solution 7 Clear the paper jamCarriage stall on Solution 8 Make sure the print carriage can move freelyProduct prints meaningless characters Nothing happens when I try to printSolution 10 Reset the product Solution 2 Print a previously saved version of the documentPrint troubleshooting 183 Solution 6 Remove all cancelled print jobs from the queue Print a multiple-page document in reverse order on Pages in my document came out in the wrong orderSolution 3 Load the stack of paper correctly Solution 1 Check the printer marginsTo check your margin settings Solution 2 Verify the paper size settingTo preview the print layout Solution 1 Check the margin settingsSolution 2 Check the layout of the document Text or graphics are cut off at the edgeBlank page came out while printing Solution 3 Load the stack of papers correctlySolution 4 Try printing with borders Photo light next to the memory card slots is blinking Memory card troubleshootingMy memory card no longer works in my digital camera Product does not read the memory card Solution 1 Remove and reinsert the memory cardSolution 2 Remove the additional memory card Solution 4 Reformat the memory card in your digital camera Solution 1 Insert the memory card properlySolution 3 Remove the additional memory card Solution 3 Turn on the computer Solution 1 Install the product softwareTo install the product software Solution 2 Turn on the productSolution 1 Set the camera to PictBridge mode Scan halts Scan troubleshootingSolution 2 Save the photos in a supported file format Solution 3 Select photos on the camera for printingScan fails Solution 1 Turn on your computerSolution 3 Install the HP Photosmart Software Solution 4 Start the HP Photosmart SoftwareScanned image has incorrect page layout Scan fails because of insufficient computer memoryScanned image is blank Scanned image is incorrectly croppedText format is incorrect Solution 1 Adjust the brightness in the softwareSolution 2 Clean the glass and lid Text is incorrect or missingSolution 2 Check the cables Scan feature does not workSolution 3 Select the correct OCR language Solution 1 Turn on the computerSolution 2 Place the original correctly on the glass Copy troubleshootingNothing happens when I try to copy Parts of the original do not appear or are cut off Solution 5 Clear the paper jamFit to Page is not working as expected Solution 1 Scan, enlarge, and then print a copySolution 1 Use Fit to Page to enlarge the photo Image is cropped when I make a borderless copySolution 3 Wipe the glass and the back of the document lid Printout is blank Solution 1 Scan, resize, and print the imageSolution 2 Use photo paper to make borderless copies Borderless copy has white space around the edgesProduct messages ErrorsCarriage jam Carriage blockedFirmware revision mismatch Product stall errorSolution 2 Contact HP support Carriage stallMemory is full Mechanism errorSolution 1 Clear the paper jam Solution 3 Remove excess paper from the photo tray Photo tray problemSolution 1 Load more paper in the photo tray Photo tray cannot engage Solution 5 Make sure the photo paper is not curledSolution 6 Load one sheet of paper at a time Scan errorsSolution 1 Verify if the software is installed correctly On page 139 for more troubleshooting informationTo refresh the Windows Device Manager Solution 2 Refresh the Windows Device ManagerTo check the status of the product Solution 3 Verify if the Digital Imaging Monitor is runningCause The Digital Imaging Monitor was not running To check the power supply Solution 5 Check the power supplyTo check the USB connection To scan using WIA Solution 7 Try scanning with Windows Image Acquisition WIASolution 8 Disable the Lexbces service Computer Management screen appears To restart the serviceOn the General tab, in the Service status area, click Start Solution 11 Check the USB chipset and controller Solution 9 Run the Scan Diagnostic UtilityTo check the USB chipset and controller To print a printer status report Solution 12 Uninstall and then reinstall the software More information about using a USB hubTroubleshooting Click the check box next to Do not show this message again Unable to print Solution 1 Print a printer status reportTo disconnect and reconnect the USB cable Solution 2 Clear the print queueSolution 3 Disconnect and reconnect the USB cable To clear the print queueTo verify the print driver To verify that the product is set as the default printerTo clear the print queue manually Solution 5 Check if the printer is paused or offlineSolution 6 Clear the print queue manually To check if the printer is paused or offlineTo print from Notepad Solution 7 Stop and restart the print spoolerTo stop and restart the print spooler To verify the software applicationSolution 2 Check the power cord and USB cable Product might not be correctly installedTo check the USB connection Double-clickAdd/Remove Programs Solution 3 Restart the computerSolution 4 Uninstall and reinstall the product To uninstall and reinstall the productProduct was not found Solution 1 Reset the product To check the USB connection Solution 3 Restart the computer Product could not find available scan destinations Solution 1 Restart the computerSelect Click here to restart later Error occurred while communicating with the product Solution 1 Reset the product To check the USB connection Solution 3 Restart the computer Missing HP Photosmart Software Solution 6 Contact HP support for serviceTo install the HP Photosmart Software Solution 1 Install the HP Photosmart SoftwareUnreadable files. NN files could not be read Error reading or writing the fileFile messages File not found Solution 1 Reinsert the memory cardSolution 2 Print photos from the computer Photos not foundSupported file types for the product Solution 1 Reinsert the memory card in the productSolution 2 Reformat the memory card in your digital camera General user messagesSolution 3 Push the memory card all the way forward Memory card errorSolution 1 Remove all but one memory card Solution 2 Remove the memory card and reinsert it correctlyOut of disk space Solution 2 Empty the Recycle Bin on your desktopCard access error DisconnectedCard is not fully inserted Use only one card at a timeCard is inserted incorrectly Card is damagedLoad paper Paper messagesCannot load paper from input tray Ink is dryingOut of paper Solution 1 Replace the rear doorSolution 5 Clean the rollers Paper jam or misfeed Wrong paper width Paper mismatchCommunication test failed Power and connection messagesProduct not found Two-way communication lost Solution 2 Connect the product to the computerImproper shutdown Ink cartridge and printhead messages Alignment failed Solution 1 Load plain white paperCalibration error Carriage stall If the print carriage is stuck in the middle Solution 2 Remove objects blocking the pathTo clear the print carriage If the print carriage is stuck on the left sideTo clear a paper jam from the rear door Try to print from your computer Incompatible ink cartridges General printer errorCartridges in wrong slot Ink alert Incompatible printheadTo make sure the ink cartridges are properly installed Ink cartridge problemSolution 1 Install the ink cartridges correctly Troubleshooting Solution 2 Clean the electrical contacts To clean the electrical contacts Solution 3 Close the print carriage latch Ink system failure Solution 4 Replace the ink cartridgeInk service capacity warning Check ink cartridges Solution 1 Install all five ink cartridgesTroubleshooting Solution 3 Contact HP support To reinstall the printhead Install printhead and then cartridgesSolution 1 Install the printhead and then cartridges Troubleshooting Non-HP cartridge Previously used genuine HP cartridge Original HP ink depletedPrinthead appears to be missing or damaged Solution 1 Reinstall the printhead and cartridgesTroubleshooting To clean the printhead To clean the electrical contacts in the product Troubleshooting Solution 1 Reinstall the printhead Printhead problemTroubleshooting To clean the printhead To clean the electrical contacts in the product Troubleshooting To clean the sensor in the product Problem with printer preparationSensor issue Solution 1 Clean the sensorSolution 2 Clean the sensor windows on the ink cartridges To remove the ink cartridges To clean the sensor window on the ink cartridgesSolution 3 Contact HP support Solution 1 Insert all ink cartridges Troubleshooting Solution 3 Clean the ink cartridge contacts To clean the electrical contacts Ink window Electrical contacts Sensor failure Solution 4 Contact HP supportSolution 2 Clean the sensor windows on the ink cartridges To clean the sensor window on the ink cartridges Solution 3 Contact HP support Troubleshooting Warranty HP warranty and supportSupport process After the phone support period Phone support period Placing a callHP Quick Exchange Service Japan Remove the control panel faceplate Secure the ink systemPack the HP All-in-One Technical information SpecificationsEnvironmental product stewardship program Recycling program Material safety data sheetsPaper use PlasticsBattery disposal in Taiwan Battery disposal in the NetherlandsEuropean Union Battery Directive EU battery directiveΑπόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Regulatory model identification number Regulatory noticesVcci Class B compliance statement for users in Japan FCC statementNoise emission statement for Germany Regulatory wireless statements Exposure to radio frequency radiation European Union Regulatory Notice European Union regulatory noticeTechnicalinformation Technical information Index Symbols/Numerics324 325 326 327 328
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