HP 3100 manual User Guide 125

Page 128

connected to the HP All-in-One and plugged into a power outlet. Press the On button to turn on the HP All-in-One.

After turning on the HP All-in-One, HP recommends you wait five minutes before sending or receiving a fax. The HP All-in-One cannot send or receive faxes while it is initializing after being turned on.

Solution

●Make sure you used the phone cord supplied in the box with your HP All-in- One to connect to the telephone wall jack. One end of the phone cord should be connected to the port labeled "1-LINE" on the back of your HP All-in-One and the other end to your telephone wall jack, as shown below.

1 Telephone wall jack

2 Phone cord supplied in the box with your HP All-in-One

If the supplied phone cord is not long enough, you can extend it. For information see The phone cord that came with my HP All-in-One is not long enough.

●Try connecting a working phone and phone cord to the telephone wall jack that you are using for the HP All-in-One and check for a dial tone. If you do not hear a dial tone, contact your telephone company and have them check the line.

●Other equipment, which uses the same phone line as the HP All-in-One, might be in use. For example, you cannot use your HP All-in-One for faxing if an extension phone is off the hook, or if you are using your computer modem to send an e-mail or access the Internet.

●Check to see if another process has caused an error. Check the color graphics display or your computer for an error message providing information about the problem and how to solve it. If there is an error, the HP All-in-One will not send or receive a fax until the error condition is resolved.

●The phone line connection might be noisy. Phone lines with poor sound quality (noise) can cause faxing problems. Check the sound quality of the phone line by plugging a phone into the telephone wall jack and listening for static or other noise. If you hear noise, turn Error Correction Mode (ECM) off and try faxing again. For information about changing ECM, see the

Troubleshooting

User Guide

125

Image 128

Contents HP Photosmart 3100 All-in-One series User Guide Safety information Contents Use the fax features HP All-in-One overview HP All-in-One at a glanceHP Photosmart 3100 All-in-One series parts Label DescriptionPaper-width guide for the main tray LidLabel Name and Description HP Photosmart 3100 All-in-One series control panel featuresControl panel overview Color graphics display icons Color graphics display sleep mode Menu overviewPhoto Menu Icon PurposeScan To menu Proof Sheet MenuCopy Menu Setup Menu Fax MenuSelect Function Menu Help MenuText and symbols Enter text using the visual keyboardEnter text using the keypad on the control panel To enter text using the visual keyboardTo enter text using the keypad on the control panel To add a spaceTo enter a space, pause, or symbol Use the HP Image Zone softwareTo open the HP Image Zone software on a Windows computer To open the HP Image Zone software on a MacOverview Setup Guide Find more informationSources of information User GuideHP Image Zone Help Use the Help on a Windows computer To access the HP Image Zone Help on a Windows computerUse the onscreen Help Contents IndexSearch Display areaUse the Help on a Mac Help toolbarTo access the HP Image Zone Help on a Mac Navigation panesBack Help Center Search area Finish setting up your HP All-in OneSet your preferences Set your language and country/regionTo set the date and time from the control panel Adjust the volumeSet the date and time Supported connection types Connect using a USB cableConnection information Connect using Bluetooth To check the USB port speed on your computer Windows XPTo check the USB port speed on your computer Mac OS To change the rear port speed to Full Speed HP All-in-OneWindows users To install and print using the Microsoft stack WindowsTo install and print using the Widcomm stack Windows To install and print using Bluetooth Mac Use printer sharing WindowsClick View devices in range Mac usersFax setup To enable printer sharingFrom the Services tab, click Printer Sharing Use printer sharing MacSet up the HP All-in-One for faxing Countries/regions with a parallel-type phone systemChoose the right fax setup for your home or office Select your fax setup case Recommended fax setup for serial-type phone systems Other equipment/ services sharing your fax lineRecommended fax setup for parallel-type phone systems Service Modem, and voice mailCase a Separate fax line no voice calls received Back view of the HP All-in-OneTo set up your HP All-in-One with a separate fax line Case B Set up your HP All-in-One with DSLTo set up your HP All-in-One with DSL Case D Fax with a distinctive ring service on the same line To set up your HP All-in-One with a distinctive ring serviceCase E Shared voice/fax line To set up your HP All-in-One with a shared voice/fax line Case F Shared voice/fax line with voice mailTo set up your HP All-in-One with voice mail To set up your HP All-in-One with a computer modem Case H Shared voice/fax line with computer modem Example of a parallel splitterBack view of the HP All-in-One Case I Shared voice/fax line with answering machine Finish setup Example of a parallel splitter Finish setup Example of a parallel splitter Back view of the HP All-in-One Change the answer ring pattern distinctive ringing Change settings on the HP All-in-One to receive faxesSet the answer mode Set the number of rings before answering Test your fax setupTo change the answer ring pattern from the control panel To test your fax setup from the control panel Set the fax headerCreate group speed dials Set up speed dialingCreate individual speed dial entries Finish setup Load originals and load paper Load originalsLoad an original To load an original on the glassTo remove the lid Choose papers for printing and copyingLoad an oversized original Recommended papers for printing and copying Papers to avoidHP does not recommend printing to the following papers HP does not recommend copying to the following papersTo select input trays without adjusting any other settings Select an input trayLoad paper Press Start Color or Start BlackLoad full-size paper To load full-size paperLoad 10 x 15 cm 4 x 6 inch photo paper To load 10 x 15 cm 4 x 6 inch photo paper in the photo trayLoad postcards, Hagaki cards, or HP Panorama photo paper Load envelopes To load envelopesHP Iron-On Transfers Load other types of paperHP Premium Inkjet Transparency Film Avoid paper jams HP Matte Greeting Cards, HP Photo Greeting Cards, orHP Textured Greeting Cards HP Inkjet LabelsUse the photo and video features Insert a memory cardConnect a digital camera To insert a memory cardConnect a storage device View photos and videos using the HP All-in-One View photos and videosView photos using your computer CancelSelect photos and videos Select individual photos and videosSelect all photos and videos Select a range of photos and videosTo select all photos and videos To select a range of photos and videosTo select a single video frame Select a single video frameDeselect photos and videos Use the Easy Print Wizard Edit photosPrint photos and videos from the control panel To use the Easy Print Wizard Print selected photos and videosPrint a cropped photo Print a proof sheet Print photos using a proof sheetTo print a cropped photo All Last Custom Range Complete the proof sheetScan a proof sheet Set photo print optionsSave photos to your computer Share photos with friends and relatives Photos and videos Use the copy features Change the copy settingsMake a copy Number of copies Copy PreviewReduce/Enlarge Paper Size Paper Type Crop Tray Select To save the current settings as defaults for future jobsPreview your copy job Press Start Black or Start Color Make a borderless copy of a photoTo preview your copy from the control panel To crop an image from the control panel Crop an originalStop copying To print from a software application Windows Print from your computerPrint from a software application Change the print settings To change the print settings for all future jobsTo change the print settings for the current job Windows usersTo change all other print settings Stop a print jobMac users To stop a print job from the HP All-in-OneTo stop a print job from the computer Mac users Scan an original to a computer Use the scan featuresScan an image Share a scanned image with friends and relatives Print a scanned imageEdit a scanned document Edit a scanned imageEdit a scanned photo or graphic Scan Use the fax features Send a faxSend a basic fax Press Start BlackSend a fax manually from a phone If you have another page to fax a. Press 1 to select YesIf you do not have another page to fax To send a fax manually from a phoneSend a fax using monitor dialing If you have another page to faxTo send a fax using monitor dialing from the control panel Receive a faxSet up backup fax reception Receive a fax manuallyTo set backup fax reception from the control panel Reprint received faxes from memoryPrint fax error reports Receive faxes successfully. This is the default settingPrint reports Print fax confirmation reportsTo stop faxing from the control panel To cancel a number you are dialingStop faxing Ink cartridges Symbol HP reorder number Order suppliesOrder accessories Accessory and HP model numberOrder other supplies DescriptionClean the HP All-in-One Clean the glassClean the lid backing Maintain your HP All-in-OneClean the exterior Check the estimated ink levelsTo check the ink levels from the Setup menu Print a self-test reportTo replace the ink cartridges Work with ink cartridgesReplace the ink cartridges Pull the ink cartridge toward you out of its slot Align the printer To align the printer from the control panelClean the print head Clean the ink cartridge contactsTo clean the print head from the control panel To clean the ink cartridge contactsSelf-maintenance sounds Other sources of information Troubleshooting informationAdditional troubleshooting topics in this User Guide Setup troubleshooting Hardware setup troubleshootingView the Readme file My HP All-in-One does not turn onUser Guide 111 Color graphics display shows the wrong language HP All-in-One does not print Software installation troubleshooting Fax Setup Wizard Windows or Fax Setup Utility Mac runs To start the installation from a Windows computerTo start the installation from a Mac Minimum system checks screen appears WindowsReceived a message that an unknown error has occurred Red X appears on the USB connect promptTo start the Fax Setup Wizard Windows To start the Fax Setup Utility MacUninstall and reinstall the software Registration screen does not appear WindowsTo uninstall from a Windows computer, method Fax setup troubleshooting Select ReinstallTo uninstall from a Mac computer Double-click the Applications HP All-in-One Software folderFax Hardware Test failed SolutionFax test failed Fax Connected to Active Telephone Wall Jack test failed Phone Cord Connected to Correct Port on Fax test failedUsing Correct Type of Phone Cord with Fax test failed Dial Tone Detection test failed Fax Line Condition test failed Color graphics display always shows Phone Off HookUser Guide 125 HP All-in-One is having problems sending a manual fax HP All-in-One cannot receive faxes, but can send faxes 128 HP All-in-One cannot send faxes, but can receive faxes Fax tones are recorded on my answering machineOperational troubleshooting To extend your phone cordPaper has jammed the HP All-in-One Paper troubleshootingPaper has jammed the optional two-sided printing accessory Device update Ink cartridge troubleshootingDevice update Windows Zone HelpDevice update Mac To use device update134 Warranty upgrades HP warranty and supportWarranty Warranty information HP product Duration of limited warrantyAccess your serial number and service ID Before you call HP customer supportGet support and other information from the Internet Call in North America during warrantyCall elsewhere in the world Support Replace the ink cartridges in your HP All-in-One HP Quick Exchange Service JapanPrepare your HP All-in-One for shipment Remove the control panel faceplate 142 Pack your HP All-in-One 144 Paper specifications Technical informationSystem requirements Paper-tray capacitiesType Size Weight Paper sizesPrint specifications Print margin specificationsCopy specifications Fax specificationsMemory card specifications Scan specificationsPhysical specifications Power specificationsEnvironmental specifications Additional specificationsMaterial safety data sheets Paper usePlastics Recycling programRegulatory notices Regulatory model identification numberFCC statement VCCI-2 Declaration of conformity European Economic Area Geräuschemission156 Symbols/Numerics IndexFCC User Guide 159 Weee User Guide 161 162 Q5831-90157

Related manuals

Manual 8 pages 19.21 Kb

Manual 97 pages 23.42 Kb

Manual 12 pages 32.22 Kb

Manual 272 pages 43.56 Kb