HP 3100 manual Warranty information, HP product Duration of limited warranty

Page 139

HP warranty and support

Chapter 13

Warranty information

HP product

Duration of limited warranty

Software

90 days

Print cartridges

Until the HP ink is depleted or the “end of warranty” date printed

 

on the cartridge has been reached, whichever occurs first. This

 

warranty does not cover HP ink products that have been refilled,

 

remanufactured, refurbished, misused, or tampered with.

Accessories

1 year

Printer peripheral hardware (see the following for details)

1 year

 

 

A.Extent of limited warranty

1.Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer.

2.For software products, HP's limited warranty applies only to a failure to execute programming instructions. HP does not warrant that the operation of any product will be uninterrupted or error free.

3.HP's limited warranty covers only those defects that arise as a result of normal use of the product, and does not cover any other problems, including those that arise as a result of:

a.Improper maintenance or modification;

b.Software, media, parts, or supplies not provided or supported by HP;

c.Operation outside the product's specifications;

d.Unauthorized modification or misuse.

4.For HP printer products, the use of a non-HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the customer or any HP support contract with the customer. However, if printer failure or damage is attributable to the use of a non-HP or refilled ink cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage.

5.If HP receives, during the applicable warranty period, notice of a defect in any product which is covered by HP's warranty, HP shall either repair or replace the product, at HP's option.

6.If HP is unable to repair or replace, as applicable, a defective product which is covered by HP's warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase price for the product.

7.HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP.

8.Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the product being replaced.

9.HP products may contain remanufactured parts, components, or materials equivalent to new in performance.

10. HP's Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP. Contracts for additional warranty services, such as on-site service, may be available from any authorized HP service facility in countries where the product is distributed by HP or by an authorized importer.

B. Limitations of warranty

TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.

C.Limitations of liability

1.To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer's sole and exclusive remedies.

2.TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

D.Local law

1.This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world.

2.To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty Statement may not apply to the customer. For example, some states in the United States, as well as some governments outside the United States (including provinces in Canada), may:

a.Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer (e.g., the United Kingdom);

b.Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or

c.Grant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer cannot disclaim, or allow limitations on the duration of implied warranties.

3.THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT

EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS.

HP Limited Warranty

Dear Customer,

You will find below the name and address of the HP entity responsible for the performance of the HP Limited Warranty in your country.

You may have additional statutory rights against the seller based on your purchase agreement. Those rights are not in any way affected by this HP Limited Warranty.

Ireland: Hewlett-Packard Ireland Ltd. 30 Herbert Street IRL-Dublin 2

United Kingdom: Hewlett-Packard Ltd, Cain Road, Bracknell, GB-Berks RG12 1HN

136

HP Photosmart 3100 All-in-One series

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Contents HP Photosmart 3100 All-in-One series User Guide Safety information Contents Use the fax features Label Description HP All-in-One overviewHP All-in-One at a glance HP Photosmart 3100 All-in-One series partsLid Paper-width guide for the main trayControl panel overview HP Photosmart 3100 All-in-One series control panel featuresLabel Name and Description Color graphics display icons Icon Purpose Color graphics display sleep modeMenu overview Photo MenuCopy Menu Proof Sheet MenuScan To menu Help Menu Setup MenuFax Menu Select Function MenuEnter text using the visual keyboard Text and symbolsTo add a space Enter text using the keypad on the control panelTo enter text using the visual keyboard To enter text using the keypad on the control panelUse the HP Image Zone software To enter a space, pause, or symbolTo open the HP Image Zone software on a Mac To open the HP Image Zone software on a Windows computerOverview User Guide Setup GuideFind more information Sources of informationHP Image Zone Help Use the onscreen Help To access the HP Image Zone Help on a Windows computerUse the Help on a Windows computer Index ContentsDisplay area SearchHelp toolbar Use the Help on a MacNavigation panes To access the HP Image Zone Help on a MacBack Help Center Search area Set your language and country/region Finish setting up your HP All-inOne Set your preferencesSet the date and time Adjust the volumeTo set the date and time from the control panel Connection information Connect using a USB cableSupported connection types To change the rear port speed to Full Speed HP All-in-One Connect using BluetoothTo check the USB port speed on your computer Windows XP To check the USB port speed on your computer Mac OSTo install and print using the Widcomm stack Windows To install and print using the Microsoft stack WindowsWindows users Mac users To install and print using Bluetooth MacUse printer sharing Windows Click View devices in rangeUse printer sharing Mac Fax setupTo enable printer sharing From the Services tab, click Printer SharingCountries/regions with a parallel-type phone system Set up the HP All-in-One for faxingChoose the right fax setup for your home or office Select your fax setup case Recommended fax setup for parallel-type phone systems Other equipment/ services sharing your fax lineRecommended fax setup for serial-type phone systems Back view of the HP All-in-One ServiceModem, and voice mail Case a Separate fax line no voice calls receivedCase B Set up your HP All-in-One with DSL To set up your HP All-in-One with a separate fax lineTo set up your HP All-in-One with DSL To set up your HP All-in-One with a distinctive ring service Case D Fax with a distinctive ring service on the same lineCase E Shared voice/fax line Case F Shared voice/fax line with voice mail To set up your HP All-in-One with a shared voice/fax lineTo set up your HP All-in-One with voice mail To set up your HP All-in-One with a computer modem Example of a parallel splitter Case H Shared voice/fax line with computer modemBack view of the HP All-in-One Case I Shared voice/fax line with answering machine Finish setup Example of a parallel splitter Finish setup Example of a parallel splitter Back view of the HP All-in-One Set the answer mode Change settings on the HP All-in-One to receive faxesChange the answer ring pattern distinctive ringing To change the answer ring pattern from the control panel Test your fax setupSet the number of rings before answering Set the fax header To test your fax setup from the control panelCreate individual speed dial entries Set up speed dialingCreate group speed dials Finish setup To load an original on the glass Load originals and load paperLoad originals Load an originalLoad an oversized original Choose papers for printing and copyingTo remove the lid HP does not recommend copying to the following papers Recommended papers for printing and copyingPapers to avoid HP does not recommend printing to the following papersPress Start Color or Start Black To select input trays without adjusting any other settingsSelect an input tray Load paperTo load full-size paper Load full-size paperTo load 10 x 15 cm 4 x 6 inch photo paper in the photo tray Load 10 x 15 cm 4 x 6 inch photo paperLoad postcards, Hagaki cards, or HP Panorama photo paper To load envelopes Load envelopesHP Premium Inkjet Transparency Film Load other types of paperHP Iron-On Transfers HP Inkjet Labels Avoid paper jamsHP Matte Greeting Cards, HP Photo Greeting Cards, or HP Textured Greeting CardsInsert a memory card Use the photo and video featuresTo insert a memory card Connect a digital cameraConnect a storage device View photos and videos View photos and videos using the HP All-in-OneSelect individual photos and videos View photos using your computerCancel Select photos and videosTo select a range of photos and videos Select all photos and videosSelect a range of photos and videos To select all photos and videosDeselect photos and videos Select a single video frameTo select a single video frame Print photos and videos from the control panel Edit photosUse the Easy Print Wizard Print a cropped photo Print selected photos and videosTo use the Easy Print Wizard To print a cropped photo Print photos using a proof sheetPrint a proof sheet Complete the proof sheet All Last Custom RangeSave photos to your computer Set photo print optionsScan a proof sheet Share photos with friends and relatives Photos and videos Number of copies Copy Preview Use the copy featuresChange the copy settings Make a copyPreview your copy job To save the current settings as defaults for future jobsReduce/Enlarge Paper Size Paper Type Crop Tray Select To preview your copy from the control panel Make a borderless copy of a photoPress Start Black or Start Color Stop copying Crop an originalTo crop an image from the control panel Print from a software application Print from your computerTo print from a software application Windows Windows users Change the print settingsTo change the print settings for all future jobs To change the print settings for the current jobTo stop a print job from the HP All-in-One To change all other print settingsStop a print job Mac usersTo stop a print job from the computer Mac users Scan an image Use the scan featuresScan an original to a computer Print a scanned image Share a scanned image with friends and relativesEdit a scanned photo or graphic Edit a scanned imageEdit a scanned document Scan Press Start Black Use the fax featuresSend a fax Send a basic faxTo send a fax manually from a phone Send a fax manually from a phoneIf you have another page to fax a. Press 1 to select Yes If you do not have another page to faxIf you have another page to fax Send a fax using monitor dialingReceive a fax To send a fax using monitor dialing from the control panelReceive a fax manually Set up backup fax receptionReprint received faxes from memory To set backup fax reception from the control panelPrint fax confirmation reports Print fax error reportsReceive faxes successfully. This is the default setting Print reportsStop faxing To cancel a number you are dialingTo stop faxing from the control panel Order supplies Ink cartridges Symbol HP reorder numberDescription Order accessoriesAccessory and HP model number Order other suppliesMaintain your HP All-in-One Clean the HP All-in-OneClean the glass Clean the lid backingCheck the estimated ink levels Clean the exteriorPrint a self-test report To check the ink levels from the Setup menuReplace the ink cartridges Work with ink cartridgesTo replace the ink cartridges Pull the ink cartridge toward you out of its slot To align the printer from the control panel Align the printerTo clean the ink cartridge contacts Clean the print headClean the ink cartridge contacts To clean the print head from the control panelSelf-maintenance sounds Additional troubleshooting topics in this User Guide Troubleshooting informationOther sources of information My HP All-in-One does not turn on Setup troubleshootingHardware setup troubleshooting View the Readme fileUser Guide 111 Color graphics display shows the wrong language HP All-in-One does not print Software installation troubleshooting Minimum system checks screen appears Windows Fax Setup Wizard Windows or Fax Setup Utility Mac runsTo start the installation from a Windows computer To start the installation from a MacRed X appears on the USB connect prompt Received a message that an unknown error has occurredRegistration screen does not appear Windows To start the Fax Setup Wizard WindowsTo start the Fax Setup Utility Mac Uninstall and reinstall the softwareTo uninstall from a Windows computer, method Double-click the Applications HP All-in-One Software folder Fax setup troubleshootingSelect Reinstall To uninstall from a Mac computerFax test failed SolutionFax Hardware Test failed Phone Cord Connected to Correct Port on Fax test failed Fax Connected to Active Telephone Wall Jack test failedUsing Correct Type of Phone Cord with Fax test failed Dial Tone Detection test failed Color graphics display always shows Phone Off Hook Fax Line Condition test failedUser Guide 125 HP All-in-One is having problems sending a manual fax HP All-in-One cannot receive faxes, but can send faxes 128 Fax tones are recorded on my answering machine HP All-in-One cannot send faxes, but can receive faxesTo extend your phone cord Operational troubleshootingPaper has jammed the optional two-sided printing accessory Paper troubleshootingPaper has jammed the HP All-in-One Zone Help Device updateInk cartridge troubleshooting Device update WindowsTo use device update Device update Mac134 Warranty HP warranty and supportWarranty upgrades HP product Duration of limited warranty Warranty informationBefore you call HP customer support Access your serial number and service IDCall elsewhere in the world Call in North America during warrantyGet support and other information from the Internet Support Prepare your HP All-in-One for shipment HP Quick Exchange Service JapanReplace the ink cartridges in your HP All-in-One Remove the control panel faceplate 142 Pack your HP All-in-One 144 Paper-tray capacities Paper specificationsTechnical information System requirementsPaper sizes Type Size WeightPrint margin specifications Print specificationsFax specifications Copy specificationsScan specifications Memory card specificationsAdditional specifications Physical specificationsPower specifications Environmental specificationsRecycling program Material safety data sheetsPaper use PlasticsRegulatory model identification number Regulatory noticesFCC statement VCCI-2 Geräuschemission Declaration of conformity European Economic Area156 Index Symbols/NumericsFCC User Guide 159 Weee User Guide 161 162 Q5831-90157
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